So now will they give him a free flight to Thailand?
The good doctor has been a very bad boy.
A non-apology apology if ever I saw one.
Which is fine. I’m sue the corporate lawyers approved this verbal blah, blah, blah.
I still don’t believe United is going to suffer that much financially in the long run. If I were on the jury, I’d give the doctor a token award of maybe $10,000 and send him on his way with a warning to behave himself next time.
Who was the Captain of that flight?
The Captain is the one responsible.
United Airlines is catching the heat for the passenger beating - but once the cops/TSA are called, it’s no longer United’s issue
Its the issue of America’s increasing police state
A plane is private property and a ticket only allows travel if no unforeseen circumstances arise. Seems to me the company tried to reason with this man and he was aggressive and unreasonable, which resulted in his own injury.
Flight was overbooked, and somebody had to go. You buy a ticket with the understanding that flights are overbooked — nobody expects to be the one who gets booted, and if it were me I’d be pissed for sure, but there’s no excuse to act the fool the way he did.
Just a few hours ago it was all “They followed proper procedures.”
Just how mentally unstable is this Oscar Munoz putz anyway? He can’t hold onto a position for more than a day?
This is not somebody fit to oversee an enterprise of this scope.
Pure BS and political correctness. Chicken CEO.
United is also getting a bad rap about reports they charged him an extra fee. Not true. The first forcible removal from United is free.
My understanding is there were 4 customers ordered (unfairly) to leave due to the overbooking. Were the three that left without requiring security thanked as well?
As for the rent-a-jackboots......fire 'em. They can go back to abusing little children and stamping on kittens for fun and joys.
Customer A walks into a privately owned business, asks them to create a cake which the business owners find offensive, so they refuse to take their money. The business is destroyed and the owners financially ruined.
Customer B buys a ticket, is welcomed onto a plane and takes his seat. He ends up getting bloodied and dragged off the plane because the business wanted to put some of their own in that seat. The CEO says sorry.
Moral of the story? Eat pie and take the train? I don’t know, I’m kind of stuck here.
Might have done some good if he had done this initially. Now it’s pretty transparent that he’s just trying to salvage the mess he made.
The board should sack him and the entire PR team. They’d have to do better starting from scratch.