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Workers Reach a Tipping Point
Portland Tribune ^ | 12/31/2008 | Peter Korn

Posted on 01/07/2009 9:58:14 AM PST by ex-Texan

Servers suffer as gratuities, and their incomes, plummet with the economy

Nobody is sitting at the rack at Mary’s Club on a Friday afternoon.

The rack is the counter that lines the stage at Mary’s, an institution among Portland strip clubs, at 129 S.W. Broadway Ave. Customers who sit at the rack, up close to the dancers, are expected to tip dollar bills or more throughout the performances.

In fact, there’s a sign in Mary’s Club that reads, “If you’re watching and not tipping, you’re stealing.”

But it’s easier to watch and not tip from seats further back or at the bar off to the side. Same view, not as close, and customers don’t feel quite as guilty about ignoring the sign.

And that, the dancers at Mary’s Club and other dancers say, is what is increasingly happening as the recession deepens.

In fact, as money gets tighter, all sorts of workers who are dependent on tips to pay their rents and put groceries on the table are suffering, big time.

At Joe’s Cellar, at 1332 N.W. 21st Ave., a decidedly neighborhood diner, waitress Dianna Johs is just barely scraping by on her minimum wage and tips. On a recent Monday, she tallied her sales at the end of the shift, $143, and said her take-home pay from tips would amount to $15 for the day.

Two years ago, Johs says, her average tip was 15 percent to 20 percent of the bill. Today it’s closer to 10 percent, she says, and she’s thankful that she’s got neighborhood regulars as customers, who she knows are tipping as much as they can.

But even the regulars are more frequently ordering dinner without a drink, saving money and cutting down on the overall bill — and on Johs’ tip. The people we don’t know

Waiters at other restaurants report that lower tips are the least of their problems; the recession has meant a cut in shifts for many, and fewer customers once they do get a shift.

Dancers don’t have it much better. In fact, they may have it worse. Dancers at Mary’s Club and other clubs report that their tips are about half what they were a year or two ago. And tips are the only income the dancers receive. Because they are hired as independent contractors, dancers don’t receive the minimum wage waiters and waitresses get.

“I could almost collect food stamps,” says dark-haired dancer Satori, adding that just a year ago she made a much better living. Some dancers, especially at neighborhood strip clubs, which appear to be losing business faster than downtown venues that can still rely on hotel customers, report they are heading home with as little as $20 for a night’s work.

Beth Hansen says that, until this year, men sitting at the rack on average would give her two or three dollars for each song to which she danced. Now, even when she can get customers to sit up close, the tip is usually a dollar a song.

“You hear a lot more people say, ‘I’m really broke now,’ ” Hansen says.

Kit Yarrow, a professor of consumer psychology at Golden Gate University in San Francisco who studies the psychology of tipping, keeps a database of people in the service industries. She says that service providers nationwide are reporting a steep decline in their incomes.

“I was wondering if wealthy people that have that extra little income would maybe feel a little extra compassion and leave even bigger tips,” Yarrow says. “It’s not happening.”

The only servers who appear to be still getting the tips they once did are those who have established personal relationships with their customers, according to Yarrow. A housekeeper who comes into clean a house weekly, or the family dog walker, are examples, Yarrow says.

The ones suffering the worst, Yarrow says, are “the people we don’t know.” The best example, she says, is hotel housekeepers. Most people know they are supposed to leave money in a hotel room on checkout, but it’s so easily skipped when the service provider is anonymous.

“The psychology of tipping requires that you feel a connection to the server,” Yarrow says. “We like to think elves made up the room.”

Bartenders appear able to establish the type of relationship that makes it hard for customers to eliminate tips. A number of local bartenders report that their tips appear to be holding steady, and a few are reporting an increase in business.

Of course, there is another factor at work in bars. “Any time people are under the influence, that usually works in favor of the server,” Yarrow notes. A ‘little bit of recognition’

At Bishops Barbershop on Northwest 21st Avenue, Veronica Green and most of her coworkers agree that tips are about half of what they were a year ago.

A $21 haircut used to yield a $4 tip on average for an even $25, Green says. Sometimes it still does, but not always.

Some customers, Green reports, have been walking away without tipping at all. “Sometimes they’ll say, ‘Oh, did your prices go up?’ A lot of people are acting apologetic; they’ll act a little squeamish. Almost embarrassed.”

A number of downtown hotel doormen report lower tips. But Marshall Tipton, who has served as a doorman at the Benson Hotel on Southwest Broadway Avenue for eight years, says his income is holding steady, Tipton says he often will receive a five dollar bill for getting a cab and taking bags to a car.

But there’s more to it than that, Tipton says. A number of the people checking in and out of the Benson, he says, are weekly or monthly regulars. They’ve come to know him, and Tipton makes sure, if possible, he has at least a short conversation with them, and shows he remembers them.

“That little bit of recognition goes a long way, so you don’t feel like a stranger in a strange town,” Tipton says.

Beth Hansen, from Mary’s Club, has learned first hand what Yarrow says about establishing a relationship.

“Right now, it definitely pays more to be chatty with people,” the dancer says. “Before you could get up on stage and just do a big show. Now you need to do a big show and be chatty.”


TOPICS: Business/Economy; Extended News
KEYWORDS: economy; obamanomics; oregon; portland; recession; strippermommy; tips; waitstaff
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To: ex-Texan
Beth Hansen says that, until this year, men sitting at the rack on average would give her two or three dollars for each song to which she danced. Now, even when she can get customers to sit up close, the tip is usually a dollar a song.

Single moms suffer worst!

I'm sorry but I don't feel sorry for any of these people.

Good service has been scarce for years in most restaurants around here. I don't patronize stripppers, but my gut tells my that whatever bills wander into their garters are coming out of a household budget for a wife and kids somewhere.

I had a friend who did taxes for a few strippers, what a racket. If they are crying the blues, it's because they have less for drug purchases. Hey, that can be this guys next article, drug dealers suffer in recession!

21 posted on 01/07/2009 10:50:45 AM PST by TC Rider (The United States Constitution - 1791. All Rights Reserved.)
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To: Larry Lucido

I never was much good at tipping baggage handlers. I am sitting at Detroit Metro right now.

Good thing I only brought carry on. Otherwise my luggage would end up in Honalulu with Elaines.


22 posted on 01/07/2009 10:50:57 AM PST by earlJam
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To: ex-Texan
Just my personal opinion, but this article is twisted. My thoughts initially were 'Who gives a rat's pitute about the plight of nude dancers _____ ?' Obviously, somebody does. This was a front page article. Will wonders never cease . . . ?

Everyone has to play their part, at least they are working at something! The girl down the street has three kids, never worked a day In her life and gets ton's of governments handouts and now has applied for SSI. Great county we live in!!

23 posted on 01/07/2009 10:52:22 AM PST by org.whodat (Conservatives don't vote for Bailouts for Super-Rich Bankers! Republicans do!)
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To: ex-Texan

It’s all Obama’s fault.

The people wanted change, here it is strippers aren’t getting tips. That’s a change.


24 posted on 01/07/2009 10:53:48 AM PST by usmcobra
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To: Republicus2001
how much do you tip a chambermaid anyway?

Varies by locale, a few bucks a night most places, 3-5 a night is suggested in Vegas. We just got back and left ours a 20 for four nights, but we entertained in our room and gave her a real workout. We also left her what was left on our wetbar, 4 or 5 partial 5ths of liqueur (which she had expressed an interest in).

(We had just married in Vegas and hosted a small reception in our suite)

25 posted on 01/07/2009 10:55:52 AM PST by TC Rider (The United States Constitution - 1791. All Rights Reserved.)
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To: ex-Texan
This story has made me feel very sorry for the strippers. In the spirit of good will towards humanity, I think I may sneak out and spread some cheer tonight.

Thanks for your appeal to this, ex-Texan!

26 posted on 01/07/2009 10:56:41 AM PST by End Times Sentinel (In Memory of my Dear Friend Henry Lee II)
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To: ex-Texan
Most people know they are supposed to leave money in a hotel room on checkout, but it’s so easily skipped when the service provider is anonymous.

Some guide or another suggested tipping daily *except* on checkout...

27 posted on 01/07/2009 11:07:51 AM PST by sionnsar (Iran Azadi|5yst3m 0wn3d-it's N0t Y0ur5 (SONY)|http://trad-anglican.faithweb.com/|RCongressIn2Years)
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To: ex-Texan

I am making a special effort to tip bigger than normal because I know that the servers are hurting much more than me. That said, I am also not going out for dinner as much.


28 posted on 01/07/2009 11:14:11 AM PST by Blood of Tyrants (Obama is living proof that stupid people should not be allowed to vote.)
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To: ex-Texan
“I was wondering if wealthy people that have that extra little income would maybe feel a little extra compassion and leave even bigger tips,” Yarrow says. “It’s not happening.”

Do you expect it to happen when the government is going to reach into their pockets and redistribute their wealth anyway.

For some strange reason, the most pro-Marxist voters are never generous with their own money but expect others to spread their wealth.

I'm not even grossing $60K annually, but am expected to subsidize the pensions and salaries of teachers and govenment employees that put in far fewer hours, take far fewer risks and have far fewer skills for far more money. I, and a lot of other workers in private industry just like me, are getting tired of it.

29 posted on 01/07/2009 11:17:02 AM PST by Vigilanteman (Are there any men left in Washington? Or, are there only cowards? Ahmad Shah Massoud)
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To: ex-Texan
“I was wondering if wealthy people that have that extra little income would maybe feel a little extra compassion and leave even bigger tips,” Yarrow says.

See Yarrow scratch her head.

See Yarrow expect rich people to give more money.

Yarrow does not understand.

Think Yarrow, think.
30 posted on 01/07/2009 11:21:15 AM PST by AD from SpringBay (We deserve the government we allow.)
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To: rbg81

How much of that goes up the nose though?


31 posted on 01/07/2009 11:23:22 AM PST by John Will
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To: TC Rider
"You hear a lot more people say, ‘I’m really broke now,’ ” Hansen says."

Scratching my head here. The guy is broke but still has something to tip the tipper. Priorities.

32 posted on 01/07/2009 11:23:54 AM PST by Enterprise (No Presidency for illegal aliens from Kenya.)
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To: ZirconEncrustedTweezers
My boss says back in his days as an outside salesman he did expense at least one lap dance.

As a salesmanager, that is not allowed anymore. Here is what happens.

A few good expenses

33 posted on 01/07/2009 11:27:46 AM PST by Erik Latranyi (Too many conservatives urge retreat when the war of politics doesn't go their way.)
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To: OriginalChristian

I did something I’ve never done before just last week.

I went to a resturaunt and the service was so bad (20 minutes to take our drink order and we were her only customers, I actually had to go track her down to get a refil, the bill was wrong, the food was wrong, etc.) that I actually left 0 for the tip.


34 posted on 01/07/2009 11:33:26 AM PST by spacewarp (Gun control is a tight cluster grouping in the chest and one in the forehead.)
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To: John Will

What they do with the $$ is not my problem. Part of being free is that you can blow your wad however you like.


35 posted on 01/07/2009 11:38:13 AM PST by rbg81 (DRAIN THE SWAMP!!)
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To: Republicus2001
how much do you tip a chambermaid anyway?

I always base it on how long I stay at the hotel. If it's just one night, I'll leave up to five bucks. I've tipped $20 for a two-week stay.

I've never been sure what the right amount is supposed to be.

36 posted on 01/07/2009 11:45:03 AM PST by Allegra
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To: ex-Texan

This is the kind of ‘investigative reporting’ we get when an editor tells a reporter to go collect some anecdotal evidence on the local economy — a strip club.


37 posted on 01/07/2009 11:46:58 AM PST by sportutegrl
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To: Erik Latranyi

I’ve seen that. It’s what prompted my boss to reveal that to me in the first place. And yes, he DID get the sale.


38 posted on 01/07/2009 12:08:53 PM PST by ZirconEncrustedTweezers (I figure the odds be fifty-fifty I just might have somethin' to say)
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To: ex-Texan
Now Larry Flynt wants a bailout. I guess he shouldn't have been offering millions for dirt on Republicans.

Adult Entertainment Industry Wants a Bailout ROFLMAO! (foxbusiness.com Wednesday, January 07, 2009 Joanna Ossinger)

39 posted on 01/07/2009 12:38:27 PM PST by weegee (Obamunism, just another word for the policies of a NeoCom.)
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To: sionnsar
Some guide or another suggested tipping daily *except* on checkout...

It makes sense to me to leave the hotel maid a tip the next morning, before she cleans the room. I figure she will do a better job if she knows you will tip her each day.

40 posted on 01/07/2009 1:13:13 PM PST by scan59 (Markets regulate better than government can.)
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