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Can't Wal-Mart, a Retail Behemoth, Pay More?
The New York Times ^ | May 4, 2005 | Steven Greenhouse

Posted on 05/04/2005 3:24:45 AM PDT by MississippiMasterpiece

BENTONVILLE, Ark. - With most of Wal-Mart's workers earning less than $19,000 a year, a number of community groups and lawmakers have recently teamed up with labor unions in mounting an intensive campaign aimed at prodding Wal-Mart into paying its 1.3 million employees higher wages.

A new group of Wal-Mart critics ran a full-page advertisement on April 20 contending that the company's low pay had forced tens of thousands of its workers to resort to food stamps and Medicaid, costing taxpayers billions of dollars. On April 26, as part of a campaign called "Love Mom, Not Wal-Mart," five members of Congress joined women's advocates and labor leaders to assail the company for not paying its female employees more.

And in a book to be published this fall, a group of scholars will argue that Wal-Mart Stores, having replaced General Motors as the nation's largest company, has an obligation to treat its employees better.

Among workers at Wal-Mart's 3,700 stores across the United States, the debate is also heating up.

Frances Browning, for example, once earned $15 a hour, but now at Wal-Mart, where she is a cashier in Roswell, Ga., she is paid $9.43. She says she is happy to have the job.

"I was unemployed for two and a half years before I found my job at Wal-Mart," Ms. Browning, 57, said. "Like everybody else I'd love to make a lot more, but I have to be realistic."

But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Labor groups and their allies are focusing on Wal-Mart because they say that the campaign will not just benefit its workers but also reduce the existing pressure on unionized competitors to reduce their own wages and benefits.

"Wal-Mart should pay people at a minimum enough to go above the U.S. poverty line," said Andrew Grossman, executive director of Wal-Mart Watch, the coalition of community, environmental and labor groups running the series of ads criticizing Wal-Mart. "A company this big and this wealthy has the ability to pay higher wages."

H. Lee Scott Jr., Wal-Mart's chief executive, vigorously defends his company, arguing that wages are primarily determined by market forces and that Wal-Mart pays more than most retailers and provides better opportunities for advancement.

"If people tell you that Wal-Mart is leading the so-called 'race to the bottom' in terms of job quality or pay, they're not only wrong, they're dead wrong," he said to journalists at a company-sponsored conference here in April, the first time Wal-Mart has gone out of its way to invite a number of reporters to its headquarters to hear its views. "We are instead creating a better workplace with more opportunity and more benefits than have been available in retail."

Mr. Scott contends that the critics, including competitors, are defenders of an outdated status quo, intent on upholding a retailing system full of inefficiency and inflated prices.

He said that if Wal-Mart were as greedy as its detractors say, it would never have attracted 8,000 job applicants for 525 places at a new store in Glendale, Ariz., or 3,000 applicants for 300 jobs in outlying Los Angeles.

Michael T. Duke, chief of the company's stores division, said, "Wal-Mart is a very good place to work for our associates, and every day we make it even better."

Mr. Mrkwa, the food stocker, does not see it that way. With pay that brings him about $20,000 a year, he said he could not afford a decent apartment or a vehicle better than his 1991 Dodge Dakota. "I don't see why Wal-Mart can't pay more," Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available."

Wal-Mart says its full-time workers average $9.68 an hour, and with many of them working 35 hours a week, their annual pay comes to around $17,600. That is below the $19,157 poverty line for a family of four, but above the $15,219 line for a family of three.

Wal-Mart critics often note that corporations like Ford and G.M. led a race to the top, providing high wages and generous benefits that other companies emulated. They ask why Wal-Mart, with some $10 billion in profit on about $288 billion in revenue last year, cannot act similarly.

"Henry Ford made sure he paid his workers enough so that they could afford to buy his cars," said William McDonough, executive vice president of the United Food and Commercial Workers union. "Wal-Mart is doing the polar opposite of Henry Ford. Wal-Mart brags about how its low prices help poor Americans, but its low wages are helping increase the number of Americans in poverty."

Mr. Scott argues that retailers, with narrow profit margins, face a different competitive situation and cannot afford to be as generous to their workers as automakers and other capital-intensive companies.

"Some well-meaning critics," he said, "believe that Wal-Mart, because of our size, should play the role that General Motors played after World War II, and that is to establish the post-world-war middle class that the country is so proud of. The facts are that retailing doesn't perform that role in the economy as G.M. does or did. Retailing doesn't perform that role in any country in the world."

Many of those assailing Wal-Mart argue that the company can, and should, pay its workers at least $2 more an hour and add $1 or $2 an hour beyond that to improve its health benefits. A Harvard Business School study found that Wal-Mart paid $3,500 a year for each employee for health care, while the typical American corporation paid $5,600.

If Wal-Mart spent $3.50 an hour more for wages and benefits of its full-time employees, that would cost the company about $6.5 billion a year. At less than 3 percent of its sales in the United States, critics say, Wal-Mart could absorb these costs by slightly raising its prices or accepting somewhat lower profits.

But company executives dismiss such proposals, saying they would largely wipe out Wal-Mart's profit or its price advantage over competitors. Wal-Mart had a profit margin on sales last year around 3.5 percent. If "we raised prices substantially to fund above-market wages, as some critics urge," the company argued in a recent two-page ad in The New York Review of Books, "we'd betray our commitment to tens of millions of customers, many of whom struggle to make ends meet."

Here in Bentonville, Mr. Scott pursued that theme. "If you're telling me because you're Wal-Mart and you're going to pay $12 an hour and this other retailer is going to pay $5.15 an hour, the federal minimum wage, and they're not going to provide any benefits at all and somehow the consumer is rewarded in all this, all you're doing is perpetuating the status quo," he said. "You're driving inefficiencies into the system. It doesn't make any sense."

Wal-Mart argues that, as retailing companies go, it treats its workers better than average. It says 74 percent of its employees work full time, compared with fewer than 40 percent at many other retailers. But critics note that a leading competitor, Costco, pays $16 an hour - 65 percent more than the average wage at Wal-Mart stores and 33 percent more than the $12 average at its Sam's Club stores. At Costco, 82 percent of the workers are covered by company health insurance, compared with 48 percent at Wal-Mart.

George Whalin, president of Retail Management Consultants in San Marcos, Calif., said that Wal-Mart should ignore the attacks. "Retail has always paid poorly and it probably always will," he said. "Wal-Mart has a responsibility to serve their customers - to give them a good product - and to their shareholders. They don't have a responsibility to society to pay a higher wage than the law says you have to pay."

But Burt Flickinger, another retailing consultant, said it would be in Wal-Mart's long-run interest to pay better. "Wal-Mart's turnover will be close to half a million workers this year," he said. "By paying higher wages, Wal-Mart will make its employees happier and will reduce turnover. A lot of its new workers, for instance, don't know where to stock things. Higher wages will mean more productivity per person, and that should help raise profits."

The debate is far from over. LaTasha Barker, a single mother who worked for two years as a cashier at a Sam's Club in Cicero, Ill., said she earned so little that she could not afford the $1,860 a year for family health insurance.

"They don't pay a living wage," said Ms. Barker, who quit her $8.40-an-hour job in 2004 to take a $15-an-hour social work job. While at Sam's, she said, she qualified for Medicaid and $139 a month in food stamps.

By contrast, Jamie Schifferer, manager of the health and beauty aids department at a Wal-Mart in Algonquin, Ill., said Wal-Mart was a terrific employer. She quit her $25,000-a-year post running a Cingular wireless shop to go to Wal-Mart.

After 20 months, she earns $12.50 an hour - close to her previous pay - but now works 40 hours a week rather than the 60 hours at Cingular.

"I was very miserable," she said. "As soon as I heard about this store opening, I jumped. It's perfect for me right now."


TOPICS: Business/Economy; Constitution/Conservatism; Culture/Society; Government; News/Current Events
KEYWORDS: unions; walmart
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To: durasell
Where I live, large Northern city, that's a month's rent for a lot of people.

Understood-- 25 years ago, my BIL rented a 4th floor, coldwater, walkup flat in NYC for ??? about $450 a month-- which here at the time was far more than the mortgage payments on a mansion in the finest neighborhoods. A lot depends on where you are.

41 posted on 05/04/2005 3:58:57 AM PDT by backhoe (-30-)
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To: MississippiMasterpiece

Now how do you know this is true? Does not the NYTimes equal lying scum?


42 posted on 05/04/2005 3:59:03 AM PDT by newsgatherer
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To: Hardastarboard

"Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available"

Exactly. If you live in a market where there are not many jobs, what makes you think that a _retailing_ position -- retailing, of all things -- is going to end up paying you well, regardless.

In a market where there are not many jobs at all.


43 posted on 05/04/2005 3:59:05 AM PDT by Sandreckoner
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To: kb2614
Are people this stupid on purpose or does it take practice??

yes they are, public skoolin made'em dat way

44 posted on 05/04/2005 3:59:33 AM PDT by sure_fine (*not one to over kill the thought process*)
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To: SittinYonder

There's a Walmart in South Boston, VA that's been hit by OSHA 3 times in the last 7 days. I wonder if Walmart is being targetted?


45 posted on 05/04/2005 4:00:12 AM PDT by Arthur Wildfire! March (<<<< Profile page streamlined, solely devoted Schiavo research)
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To: GaryMontana

GaryMontana:
It's your choice to avoid WalMart, but WalMart isn't the problem. All too often we educate our children to be lawyers (dime a dozen Geoffrey Feiger wannabes), journalists (to save the world), environmentalists (to reimpose stalinism on the world), African Studies professors (drones), etc. We don't get them ready for the real world, and real jobs. We listen to lying promises from the public education aristocracy about the future they can facilitate for our children. We want everyday products at the cheapest prices, often because that's what we can afford. We can drive wages and living standards up when we quit screwing around with our children's futures and get serious.


46 posted on 05/04/2005 4:02:11 AM PDT by RushLake (Permission from the UN...we don't need no stinking permission slip from the UN.)
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To: durasell

Well thankfully, I don't make enough where the wrong women pay attention to me. I leave that misery to the Wall Street guys. Happiness is watching one of those Masters Of The Universe types get taken by a gold digger.


47 posted on 05/04/2005 4:02:39 AM PDT by thefactor
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To: MississippiMasterpiece

My 18 yr-old son's worked at Meijer for 3 1/2 years and makes under 8.00 per hour. No matter how small the weekly check, the union makes sure it gets it's cut first.


48 posted on 05/04/2005 4:03:06 AM PDT by OldBlondBabe
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To: MississippiMasterpiece

I have yet to find some small "Mom and Pop" retail store that pays its workers $12 an hour with benefits. Wal-Mart will by and large BEAT any small retailer on wages.


49 posted on 05/04/2005 4:03:24 AM PDT by scotts8826
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To: Nataku X
"My empathy is in the negative territory. So I'll swipe an appropriate amount from the collection plate."

My wife's grandfather used to say "when they pass the plate put in a dollar and take out five", then he would laugh.


Boy, do I miss him.

50 posted on 05/04/2005 4:03:32 AM PDT by G.Mason ( Because Free Republic obviously needed another opinionated big mouth ... Proud NRA member)
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To: MississippiMasterpiece
Jason Mrkwa, who stocks food at a Wal-Mart in Kansas, says he cannot afford more than an old Dodge truck.

Therein lies the problem. People who stock shelves are at the bottom of the pay scale, whether it's Wal-Mart or some Mom'n'Pop store. My grandparents ran an IGA grocery store for years, and the shelf stockers, and bag stuffers were high school boys.

51 posted on 05/04/2005 4:04:37 AM PDT by BigSkyFreeper (Don't hate me because I'm a player)
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To: thefactor

Haven't heard that phrase -- Masters of the Universe -- in awhile. Ah, memories of those carefree 1980s!

Today it's the hedge fund boys and they're smarter than the 80s versions. Happiness will be watching them get taken down by the economy...


52 posted on 05/04/2005 4:07:02 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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To: MississippiMasterpiece

GM paid such good wages and benefits that it is going broke. Surely Walmart will not be that stupid.


53 posted on 05/04/2005 4:09:24 AM PDT by kittymyrib
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To: mlc9852
Of course, people are free to not work there if they don't want to.

No, apparently not. Based on the article, it is clear that Wal Mart starts each day by rounding up people with guns to their head and herding them into the stores to work at slave wages.

54 posted on 05/04/2005 4:10:20 AM PDT by freedumb2003 (First you get the sugar, then you get the power, then you get the women (HJ Simpson))
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To: MississippiMasterpiece
Jason is typical of many young people who refuse to continue up the education ladder.
Maybe he just doesn't understand that stocking frozen food isn't one of the Big 10 moneymakers of all time, and it probably never will be.

So...want more money?.....educate yourself, learn a trade, put out some effort instead of your hand......

Unfortunately unions, promoting their inflated "more money for less work" system are all too often ready to legitimize lame protestations like Jasons....
55 posted on 05/04/2005 4:11:05 AM PDT by yer gonna put yer eye out (Will quip for food...)
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To: MississippiMasterpiece

Ahem, did they really put this part in the article??

"Wal-Mart critics often note that corporations like Ford and G.M. led a race to the top, providing high wages and generous benefits that other companies emulated. They ask why Wal-Mart, with some $10 billion in profit on about $288 billion in revenue last year, cannot act similarly."


56 posted on 05/04/2005 4:15:30 AM PDT by ruiner
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To: BigSkyFreeper

I was reading 75% of Walmart's management are people who started as associates. Pretty good opportunity for someone who doesn't have an education.


57 posted on 05/04/2005 4:16:12 AM PDT by ran15
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To: MississippiMasterpiece
But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

If he wants more money and a new truck, etc., he could work somewhere else. People are driving trucks for Kellogg, Brown, and Root (evil Halliburton subsidiary) in Iraq for 120K per year. It's not the safest job out there, but this guy is whining about not having a good salary.

58 posted on 05/04/2005 4:17:19 AM PDT by SIDENET (Yankee Air Pirate)
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To: durasell

Harsh?
What world do you live in if the truth is harsh?


59 posted on 05/04/2005 4:21:28 AM PDT by yer gonna put yer eye out (Will quip for food...)
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To: MississippiMasterpiece
Why don't these socialists, liberals and union bosses cut the baloney and come out with their real aim......the nationalization of the retail sales industry.

That way, the workers can collect compassionate (inflated) wages directly from the government, bypassing capitalistic greedy corporation middlemen pigs.

Yep, that's the ticket.

Leni

60 posted on 05/04/2005 4:21:57 AM PDT by MinuteGal ("The Marines keep coming. We are shooting, but the Marines won't stop !" (Fallujah Terrorists)
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