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California family says Amazon-bought urn arrived with someone else’s ashes
ktla ^

Posted on 05/18/2026 7:15:12 PM PDT by BenLurkin

A Southern California family rattled after discovering what appears to be the ashes of a stranger in an urn they ordered through Amazon say they are trying to do the right thing, but that the companies involved are not making it easy.

Mark Culberston said the urn was one of a few his family purchased after the death of his grandfather early last year. After enduring months of grief at the loss of her husband, Culbertson’s grandmother was finally ready to place her late husband’s ashes within urns for family members.

Culbertson explained to KTLA’s Shelby Nelson that all of the urns were empty except for one of them.

“This one has an ashy substance in it and we did a little more research. They look like ashes,” he said.

Culbertson contacted Amazon right after the family made the discovery but said the response he got from the giant online retailer was frustrating, saying their response to the matter was super casual.

“It’s like I’m talking to them, like, ‘Hey, I got shoes. They looked like they were scuffed. I need to return these,’” he said.

(Excerpt) Read more at ktla.com ...


TOPICS: Business/Economy
KEYWORDS: amazon; ashes; california; urn

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1 posted on 05/18/2026 7:15:12 PM PDT by BenLurkin
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To: BenLurkin

This family should check and see what the laws of their state say bout miss handling human remains.

I am guessing if they site the appropriate statute they will git more cooperation.

Maybe even git these ashes to the proper recipient.


2 posted on 05/18/2026 7:21:32 PM PDT by Pontiac (The welfare state must fail because it is contrary to human nature and diminisheRs the human spirit.)
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To: BenLurkin

They make money the old-fashioned way: they urn it.


3 posted on 05/18/2026 7:27:51 PM PDT by chajin ("There is no other name under heaven given among people by which we must be saved." Acts 4:12)
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To: BenLurkin

I found the article confusing. It seems like one pile of ashes should look like any other. I am definitely not putting it together.


4 posted on 05/18/2026 7:28:11 PM PDT by Retain Mike ( Sat Cong)
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To: BenLurkin

My friend had an uncle who died. Whenever there’s a family get together, whoever has the ashes foists them on an unsuspecting relative and they are stuck with them until they can foist them on some other unsuspecting family member. I don’t think the family liked the guy that much. People find his ashes in luggage, under car seats, bags of food etc.


5 posted on 05/18/2026 7:28:40 PM PDT by HYPOCRACY (There is no gravity. The earth just sucks. )
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To: chajin

Ha!


6 posted on 05/18/2026 7:28:58 PM PDT by HYPOCRACY (There is no gravity. The earth just sucks. )
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To: BenLurkin

When my Dad passed away, my oldest sister took charge of the Memorial and arrangements. This resulted in the four of us adult children getting an Urn with his ashes inside.

I could not figure how to say it, back then, but as much as I loved my Dad (and still do) I didn’t want any container holding his ashes. But I know that during weddings/funerals and new babies, people can be extremely sensitive and easy to get hurt feelings when no harm was intended.

So I kept my mouth shut, took custody of the Urn and placed it in back of my front closet.
I have moved from that address since then, but never again, did I touch that Urn.


7 posted on 05/18/2026 7:29:14 PM PDT by lee martell
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To: HYPOCRACY

This smacks of the ultimate foist of some relative’s unwanted ashes.


8 posted on 05/18/2026 7:29:52 PM PDT by HYPOCRACY (There is no gravity. The earth just sucks. )
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To: BenLurkin

“...one of a few his family purchased after the death of his grandfather...”
-
They needed multiple urns for grandpa’s ashes?


9 posted on 05/18/2026 7:30:45 PM PDT by Repeal The 17th ( I am obsessed with not being obsessed with anything.)
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To: BenLurkin

Ashes are ashes. People oughta know that when they send grandma off to be burned to a crisp that they’re going to get back her ashes along with a half a dozen other people who were burned up prior to her.


10 posted on 05/18/2026 7:31:05 PM PDT by Responsibility2nd (Import the third world. Become the second world.)
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To: BenLurkin

It’s okay folks - just a deceased Minnesota Somalian freeloading through death after freeloading through life. Barely weighs anything at all, so don’t be racist.


11 posted on 05/18/2026 7:31:17 PM PDT by MikelTackNailer (Eeny meany chili beany, the spirits are about to speak!)
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To: lee martell

I have moved from that address since then, but never again, did I touch that Urn.


You left your dad’s urn at your old address?


12 posted on 05/18/2026 7:31:47 PM PDT by Jane Long (Jesus is Lord!)
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To: Pontiac

“I am guessing if they site the appropriate statute they will git more cooperation.”

Maybe read the article?


13 posted on 05/18/2026 7:33:54 PM PDT by TexasGator
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To: Jane Long

I’m not proud of doing it, but yes I did.
If I could redo that Big Move, I would have done something differently.


14 posted on 05/18/2026 7:34:02 PM PDT by lee martell
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To: BenLurkin

Yyyeahhh. Amazon is just the middleman. It doesnt actually make the sh*t it delivers. Dumbasses. Why am I surrounded by dumbassery?


15 posted on 05/18/2026 7:37:08 PM PDT by Texas Eagle (If it wasn't for double-standards, Liberals would have no standards at all. )
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To: Repeal The 17th
They needed multiple urns for grandpa’s ashes?

Must have been a really big guy

16 posted on 05/18/2026 7:38:11 PM PDT by PAR35
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To: lee martell

💞


17 posted on 05/18/2026 7:38:31 PM PDT by Jane Long (Jesus is Lord!)
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To: Pontiac

Who is Miss Handling?
Related to Lady Mondegreen?


18 posted on 05/18/2026 7:42:36 PM PDT by Repeal The 17th ( I am obsessed with not being obsessed with anything.)
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To: chajin

LOLOL...you made my evening! You win!


19 posted on 05/18/2026 7:43:44 PM PDT by ProtectOurFreedom ( )
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To: Texas Eagle

But it has a good return policy and gigantic warehouses of products. Those are products fulfilled and shipped by Amazon. I’m sure you’ve seen their enormous wharehouses where things are shipped from.

If you return a product, it is supposed to be inspected, found in good shape, and put back on the shelf and then to be sold as “used.” Returned products may go to Amazon or may go to the other distributor companies. I’ve found that their acceptance of returned products can be slapdash. I received a cordless vacuum that was clearly used. I called them and they immediately sent out a brand new one...and let me keep the old one, to boot.

But I sure can’t imagine that urns are returnable.


20 posted on 05/18/2026 7:49:38 PM PDT by ProtectOurFreedom ( )
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