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Renewing Your Uniformed Services ID Card (An exercise in futility)
DoD Common Access Card ^ | DOD

Posted on 12/04/2025 2:56:18 AM PST by where's_the_Outrage?

Renewing Your Uniformed Services ID Card

Sponsors may request Uniformed Service ID (USID) Card renewal online, which if approved, are mailed directly to the card recipient; no in person appointments necessary. This page provides details on how to renew your USID card online.

Frequently Asked Questions (FAQ)

Click here for a list of FAQs.

What's Changing?

Sponsors can request card renewals online through ID Card Office Online. Cards will be printed by the Government Publishing Office and mailed to the card recipient via U.S. mail.

Requirements

Sponsor may be a Common Access Card (CAC) holder or a DoD Self-service Logon credential holder and requesting a renewal of an active USID card.

The Sponsor and the card recipient must have email addresses listed in the Defense Enrollment Eligibility Reporting System (DEERS) that they have authorized DoD to use for contacting them.

Authorization to use email for official contact can be made under "My Profile" on the IDCO website ID Card Office Online.

The Sponsor's personnel status must extend at least 30 days in the future from the renewal request date.

The card recipient has a photo saved in DEERS taken in the last 12 years.

The card recipient's mailing address is present in DEERS and in the continental United States, Hawaii, or Alaska; or is an APO, FPO or DPO address outside the continental United States (OCONUS).

(Excerpt) Read more at cac.mil ...


TOPICS: Chit/Chat; Computers/Internet; Military/Veterans
KEYWORDS: caccard; cacrenewal; dslogin; militaryidcard; myauth; myauthoktaverify; oktaverify
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Renewing a Military ID has become a exercise in futility. I just spent an hour trying to access the CAC on-line service, I got:

https://idco.dmdc.osd.mil/idco/

DS Login

MyAuth

Okta Verify

It's kind of a do loop. I end up with cannot sign you in.

I wish they'd have an option for "Do I have an account?". I to the point between MyPay, VA, SSA, Tricare, etc. that I don't remember what I signed up for when.

And if you go to the CAC office website, it says make an appointment, which you can't do unless you can get thru this maze. And of course they don't give the CAC office phone # to make an appointment.

1 posted on 12/04/2025 2:56:18 AM PST by where's_the_Outrage?
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To: where's_the_Outrage?

Tell me about it! I’m retired military and wife’s and my existing “indefinite” id cards were to expire 12/31. Trying to get new ones was extraordinarily frustrating. Won’t belabor process but trust me it was beyond suck. Couldn’t do online because your photos on file had to be less than 12 years old and you can’t upload new ones. Fortunately, I made a last ditch call to nearest Army id office and actually got the person who does the id’s. Normally, I’d get an apologetic recording telling me to F’ off because there are no appointments. Period. The lady was a bat shit crazy civilian but yet delightful and accomodating and got us in next day at 8 am. Spent an hour in her office talking about every imaginable subject that came to her mind. But in the end we walked out with new id’s. By the way, that was her last day of work before a months long medical leave.


2 posted on 12/04/2025 3:30:36 AM PST by Bonemaker (invictus maneo)
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To: where's_the_Outrage?

Do Login.gov for starters.


3 posted on 12/04/2025 3:40:06 AM PST by sauropod
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To: Bonemaker

Didn’t think retirees could get them.


4 posted on 12/04/2025 3:41:46 AM PST by sauropod
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To: sauropod
Already did that and was accepted, now I get: Error Code [70] - There was an issue with your request. Press continue to try again. If the problem persists, clear your cookies, cache, and close your browsers on all devices you may have used to access this site.

Part way into this process you need to get on your smartphone and download the apps.
5 posted on 12/04/2025 3:46:40 AM PST by where's_the_Outrage? (Drain the Swamp. Build the Wall)
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To: sauropod

Yes it is required amd you can keep old card for souvenir. New card also serves as “real id”.


6 posted on 12/04/2025 3:53:46 AM PST by Bonemaker (invictus maneo)
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To: Bonemaker

We’re about a 90 minute drive south of Nashville. I started looking for an ID card section for my wife about three months ago as hers expires in January, age 65 switches over to Medicare, yadda yadda. There are multiple places that do ID cards for dependents/family members, we have an appointment in 4 weeks for Smyrna, should at best take about an hour twenty to get to. We did this same dick dance at a Naval office outside DC a couple years ago.

to the OP:

Start with any search engine “where to get a replacement military ID card for a family member” or something, search engine AI’s will get you there.


7 posted on 12/04/2025 3:57:04 AM PST by normbal (normbal. Non-native Tennessean.)
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To: sauropod

I’m not a retiree and have one that has an INDEF expiration date and gives the rank as what I had over 50 years ago as an E5 SP5. The card gives me any on-base privilege a retired person gets.

The basis for my getting one is being 100%+ VA disabled. 100 percent plus means I’m home bound and legally required a caretaker.

My wife, who was never in the military, also has one. Her basis for getting one is being my care taker. With that she gets VA pay, VA medical and VA education benefits.

My point is, any of you out there that are rated as disabled to the point of being home bound are entitled to this ID card. Some of you may be eligible for home bound status but not know it. To get there you need two ratings above 50%. They won’t just give it to you, you have to apply for it. I applied for it as unemployable due to high disability ratings and got it.


8 posted on 12/04/2025 4:00:43 AM PST by redfreedom (They’re AWFUL...Affuent White Female Urban Leftists)
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To: where's_the_Outrage?

This has been going on for many years. Being ex-military and retired DoD I went through the BS forever it seemed. Always found it easier to go to a CaC office after waiting to get an appointment and waste half a day or more there.

When you get older you deal with Login Gov or ID.ME for VA, SS and a mirriad of other things.

My federal retired CaC expires next May although they did away with them last year saying you could use your driver’s license to access bases...I use my VA Healthcare ID now to access bases now.

What’s worse than all of this was using that Navyarine NMCI computer system to do any of the above. Total shxt show


9 posted on 12/04/2025 4:02:05 AM PST by maddog55 (The only thing systemic in America is the left's hatred of it!)
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To: Bonemaker

I had to turn mine in.


10 posted on 12/04/2025 4:06:49 AM PST by sauropod
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To: where's_the_Outrage?

I gave up on DS login. It’s ridiculously complicated.


11 posted on 12/04/2025 4:18:58 AM PST by aomagrat (Brains have been washed. Wheels have been greased. Fear has been mongered.)
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To: where's_the_Outrage?

It took me 4 months and two 250 mile trips to my nearest military base to get my ID updated. The appointments at the ID office at McDill were backed up several months so I couldn’t get one online. I had to go to the base in person and wait in line for three hours to get an appointment three months later. When that time came it went relatively smoothly.

The humans working at the front gate and the ID office were very nice when I finally got to see them.


12 posted on 12/04/2025 4:29:20 AM PST by Poser (Cogito ergo Spam - I think, therefore I ham)
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To: Poser

When my daughter turned 10 two years ago it was relatively easy to make an appointment on-line to get a CAC for her, but to renew the CAC for my wife is now mind numbing. Luckily my local CAC office is 20 minutes away, so I’ll just go there and wait.


13 posted on 12/04/2025 4:35:46 AM PST by where's_the_Outrage? (Drain the Swamp. Build the Wall)
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To: Bonemaker

Yes it is required amd you can keep old card for souvenir. New card also serves as “real id”.
____________________________
The best way is to go to the nearest military base, to the pass and ID office, and get it done. There they will access the DEERS data base, request any on person identification like drivers license, take the approved military picture and make the card on the spot. You should call the office before going in and try to set up an appointment and make sure you have any special IDs they may require. Most of the time the office is not that busy. I think it took me and my wife about an hour total a year ago when for some reason we needed to renew our cards. Perhaps the last go around was triggered because they are now going to that new voter ID card profile. A problem my wife ran into is until she got her last card they refused to mark her card ‘indefinite,’ and it would expire every five years. I suppose the policy was because dependent spouses of military members may come and go over time. However, the last year when we went together and she was able to get the card marked with an indefinite expiration date. The dependent card policy may also change with the age of the spouse.


14 posted on 12/04/2025 4:37:18 AM PST by iontheball (, )
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To: where's_the_Outrage?

I had no issue ever. I retired in 1989. Had my id. When I became Medicare eligible I went to the Navy reserve center in Erie, PA and updated my id. I had an appointment that I made about a month before. Last year we needed updated digital id cards. Made an appointment at the Cookeville, TN reserve center. We were in and out in less than 30 minutes. It seems if you know your card is a going to expire then make an appointment well in advance. I have never had any issue with ID cards or the issuing process.


15 posted on 12/04/2025 4:57:55 AM PST by msrngtp2002 (Just my opinion.)
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To: msrngtp2002
I have never had any issue with ID cards or the issuing process.

LOL, just wait until you have to use this new and improved method when you need a CAC renewal.

I was like you, basically easy-peasy, even when I 1st got my wife a military ID in Bangkok. But today, as I mentioned, over an hour trying to schedule an appointment and finally gave up. Hope they clear things up before you have to endure it.
16 posted on 12/04/2025 5:12:16 AM PST by where's_the_Outrage? (Drain the Swamp. Build the Wall)
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To: sauropod

Retirees - and their spouses - get them so they can access base services such as the BX and Commissary.
Last time we renewed my wife’s they made it “indef” (like mine) so we shouldn’t have to do it again unless one gets lost.


17 posted on 12/04/2025 5:23:45 AM PST by trebb (So many fools - so little time...)
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To: trebb

I think that has been discontinued. That option was not available to me when I retired in September.


18 posted on 12/04/2025 5:35:06 AM PST by sauropod
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To: where's_the_Outrage?

We went to the ID facility in the local Army Reserve Center. Called ahead, and it took about a half an hour for my wife and me. No problem at all.

Sorry to disappoint the boo-birds out there.


19 posted on 12/04/2025 5:41:54 AM PST by Redleg Duke (“Time to Play Cowboys and Snowflakes!”)
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To: where's_the_Outrage?

I did it a few months ago at NAS Pensacola. I usually go to the Coast Guard ATC but couldn’t get an appointment. NAS was very efficient. I was in and out in 20 minutes. Now it’s “INDEF” so hopefully I will never have to worry about it again.


20 posted on 12/04/2025 6:04:17 AM PST by suthener ( I do not like living under our homosexual, ghetto, feminist government.)
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