Posted on 03/17/2025 3:27:17 PM PDT by grundle
This generation is lost.
(Excerpt) Read more at x.com ...
He asks them where he can find a "left handed hammer."
All three employees starting using their phone to find where the "left handed hammers" are kept in the store.
I’m not that old. A millennial. But we’ve reached the pit with Gen Z as far as customer service and just...the basic-ness of anything is concerned.
This pains me. This is everywhere.
Actually, Home depot does haved a device that employees use to locate items in that particular store, as to aisle and bin# its not actually a phone, although that could work I suppose.
To know exactly which bin everything is located is a daunting task and long time employees do know—newer ones barely know which direction to the bathroom so if they are newer employees, I am glad they are looking up where the left handed hammers are—and I even have them take me there—even better!
They are all just kids. How many here have been sent on similar quests? In the airdale Navy we sent the newbie after a gallon of prop wash or 50 feet of flight line. We had the mail buoy watch and sent them after a BT punch. And left-handed hammers of course.
well it is better than my time in the Navy!! I was told as a boot shortly after joining my ship(MM Engine room) to go ask BT1 for a BT Punch. Being they were working on a pump trying to get a taper pin out it made sense to me... I went and asked... I had a bruise on my chest for 3 weeks!! He didnt hold back!!
Thats the school of hard knocks!! kids learn faster that way!!
I agree, local wally world is huge, and they look up my product request and give the correct aisle and location.
I work at Home Depot part time and I work with this nonsense every shift!! I learned where EVERYTHING in that store is by going to the customer service desk throughout my shifts getting the returns for EVERY department and putting them away!! If anyone comes into the store needing help I personally walk them over to where the item is!! I have NEVER ONCE had to use my phone to look up where an item is!! The kids today don’t know customer service because they use the damn phones for everything, they haven’t developed personalities, they have no idea how to chat up the customers or make them feel welcome!! I know this is going on everywhere because my customers are SO GRATEFUL for service they thank me profusely!!! My store is starting to hire a lot more seniors for this very reason we didn’t come out of the womb with a phone in our hands!!!
I believe it.
I went to a wallmart years ago here in michigan 1 time... I asked an afro-american girl where I could find something... she said, “i dont know” and never even looked at me. she had that little computer in her hand. I turned and walked out the door and have never been back in one since.
Send the new guy to the lumber company for a brick stretcher
Also a saw faster than a worm drive.
Rite of passage
AT Publix, you get the opposite reaction. The employees will walk you to the right item. I have heard of employees stopping whatever they were doing to assist a shopper through the whole store.
Typically found near the muffler bearings at the auto parts store.
LOL! I’ve heard of the BT punch when I was in the Navy.
My money comes hard... Tile Trade... so I dont part with it easy. but if I do run into those types, I always dig deep and give them a tip. it’s rare these days and should be rewarded. Even though it should be the norm. I still do it.
A brick stretcher is just unbelievable. LOL! Being an EE and a avionics tech before that, I sent them after a wire stretcher.
> They are all just kids. How many here have been sent on similar quests? <
Right you are. This is no big deal.
I suppose even the ancient Romans sent their kids on unicorn hunts now and again. No big deal.
Did you ever get sent looking for relative bearing grease?
That may be possible for electronic hammers.
Next to where the Army keeps the squelch grease and the BA-1100-NSs.
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