Ping!..............
I'm almost inclined to do a Windows Ping List ping for this, just to see if anybody says "Get Windows!".
Almost. :-)
My experience is that sound in Windows and Linux is often a royal PITA, and if you ever get it working, cross yourself and back away slowly, don't touch it, and say a small prayer every day when you boot up.
My experience with MacOS is somewhat better but still not great.
Of the three, Linux has improved considerably in recent years.
Well, just now something weird happened. My sound came back for all of five seconds, all by itself, for no reason. Then it went away again.
Does that sound like hardware?