Posted on 12/28/2021 1:03:37 PM PST by DUMBGRUNT
DoorDash, the food delivery app based out of San Francisco, is requiring all its nondelivery employees, including CEO Tony Xu, to do a “dash” once a month — and some employees are seemingly furious.
An engineer with a reported total compensation, or TC, of $400,000 a year griped about the responsibility of having to do a once-a-month delivery. “What the actual f—k?” the engineer wrote on the platform. “I didn’t sign up for this, there was nothing in the offer letter/job description about this.”
(Excerpt) Read more at sfgate.com ...
exactly. And you get to learn about your actual product in real life.
Yes that’s what engineers do surrounded Zoom meetings all day long.
That’s how Rockets get designed and software gets written for multimillion dollar companies
—”You want me to do WHAT? Hey, I’m leaving.”
Long ago as an aspiring trainee, I was sent to another area to do some scut work.
I complained to my mentor and he gave me some superb advice.
Do it well, but take your time, don’t screw around.
And that is exactly what I did.
They never ask again.
I wouldnt mind as long as I didnt have to make a delivery in a safari park free fire zone.
Ok, so I’m a Dasher. The App is an absolute nightmare with the updates taking place on Fridays during the busiest times as well as the other gliches you find while dashing like the app not responding to a completed delivery and others. If the software engineers really did their job like riding along with dashers, they would see the real world problems with the app we are forced to live with.
—”Someone like this who is annoyed by experiencing how his product functions in the real world is not worth 400k.”
BINGO!
WE HAVE BINGO!
I wish more employers would provide the opportunity for system developers to actually perform the end user’s job. Or at least shadow them. This would lead to much better product.
In many cases that I’ve witnessed the developers are prevented from any direct contact with the client. Everything had to be done through managers or third parties, leading to miscommunication, confusion and delays.
Long ago I worked for a company that made the design engineers answer the customer service calls for the first several months after a product release. It was very eye opening to them. The following products were much easier to use and were far less buggy.
“Does the driver get to do the engineer’s job?”
I feel a Jerry Clower story coming on....
—”I know someone who was delivering for them. After several bad experiences, he quit.”
A neighbor drives in the evenings for Uber.
Now almost only long-term customers.
She enjoys it.
>>Yes that’s what engineers do surrounded Zoom meetings all day long.
Yes, that is *exactly* what they do in lots of places, especially large companies. As an engineer myself I spend more time in meetings than I do writing code.
I often wonder of folks doing “gig” driving really make any net money taking into account the cost of miles on their vehicle?
I’m a software engineer. I’ve spent a lot of time in warehouses and production lines and on trucks delivering products to customers. I know better what they need because of this.
The engineers could use some humility.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Why does Door Dash need engineers? An honest question. Not trying to be snarky.
Why does DoorDash even need engineers?
The people giving the orders should know exactly what orders they are giving. I remember a time study done on electrical harnesses. They could assemble them faster the time study people insisted. I went over the numbers and then went down to the floor. I discovered that their faster was done by having all the wires precut (we would have to hire someone else to do that) and by cutting out the testing every wire.
Which mean that instead of a failure rate of under one percent in final testing we would have a failure rate of four percent.
The time study guys had no idea how long it took to check a fully assembled harness with well over 100 wires to find a failure.
My boss looked over my audit report and decided to find the time study people some other department to concentrate on.
Bob Slydell : What you do at Initech is you take the specifications from the customer and bring them down to the software engineers?
Tom Smykowski : Yes, yes that’s right.
Bob Porter : Well then I just have to ask why can’t the customers take them directly to the software people?
Tom Smykowski : Well, I’ll tell you why, because, engineers are not good at dealing with customers.
Bob Slydell : So you physically take the specs from the customer?
Tom Smykowski : Well... No. My secretary does that, or they’re faxed.
Bob Porter : So then you must physically bring them to the software people?
Tom Smykowski : Well. No. Ah sometimes.
Bob Slydell : What would you say you do here?
Tom Smykowski : Well—well look. I already told you: I deal with the ___ damn customers so the engineers don’t have to. I have people skills; I am good at dealing with people. Can’t you understand that? What the hell is wrong with you people?
I assume to do their software systems. I doubt they do much cooking.
There’s a video I love of Trump working various positions at one of his hotels.
IIRC Don Jr and Eric had to work at construction sites growing up in the business.
Probably social engineers, a.k.a. psychologists. They study why someone would be so lazy and economically ignorant to buy a $6.00 hamburger from McDonalds an pay $8 - 10 dollars and when it arrives it's cold as ice.
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