Posted on 03/22/2021 3:47:02 PM PDT by simpson96
I get receipts, I also check the amount before I press the okay button.
Happened where I worked once. Employee didn’t enter the decimal point and charged $1875 for a $18.75 item. Customer called next day and it took 5 minutes to fix and also comped them the original charge for the worry we had caused. They’ve been back a ton of times since.
USAA has gone downhill. Had issues with them trying to get my deceased dad’s account settled.
Starbucks built a business, and it has been successful. I don’t care much for them, but, as far as capitalism goes, they are a success story.
How did they build their business? As you said, they took a basic commodity and made it desirable. Was it because they have all those lattes and other enhancements of a basic cup of coffee? And by doing so, they could justify a high price for the cup of coffee, which made them profitable?
“...Why is that? I use debit lots....”
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This story should tell you “why”.
Debit card debts go instantaneously to your checking account.
Charge card debts sit there until the end of the month
and can be easily disputed.
An erroneous charge on a debit card can wipe you out.
The waitress had actually charged me three times for an approximately $80 meal. One for $79, one for $82, and one for $820. But the manager was mad at me about it.
My neighbor was selling her golf cart, guy gave her a cashier's check for it. She deposited the check, it was, of course, fake. USAA suspended her account and froze her balances for 6 months. No bill pay, no deposits, nothing until a date 6 months out. Needless to say, she dumped the bank after about a week of the nonsense. They wouldn't budge.
The guy was supposed to send a truck, but apparently the truck broke down and by the time they eventually got there, the bank had called and told her it was fraud. She was supposed to pay the movers too out of the check so she had $500 for them. At least they didn't get the cart.
Starbucks is slipping. This is an obvious cashier error.
It should have been resolved within a few working days.
This is bad customer service, plain and simple.
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Totally agree. Not to mention the store’s tally for the day would show an extra $5,700 dollars worth of coffee being sold, but the inventory of coffee used would be too little to have brewed an extra 1,000 servings of coffee.
If Starbucks was smart, they’d not only give her the money back, obviously, but give her a gift card for her troubles.
$5,705.70 for some burned beans.
She still deserves it back.
That would be 40 bucks a board? (See my incredulous face here)
I see. So you’ve never personally used USAA.
I tend to try and refrain from spouting personal reviews unless I have first hand experience to back it up.
I’ve been with USAA for 30 years, and they could not have been more responsive or nicer the entire time.
She will never see the money because she is a white woman, it’s Starbucks overpriced burned coffee, and usaa bank.
She says the bank has put money back into her account as a provisional credit so she can pay her bills, but the process to actually have her money problem fixed continues.I wonder when she go the provisional credit? USAA usually does it immediately. It goes from provisional to permanent when Starbucks (in this case) pays up.
Life lesson, never use a debit card.
Put the debit card deep and hard to get to in your wallet.
Always play with someone else’s money if you can. Credit is way safer than debit if you have the funds and discipline to pay the balance every month.
“...her first mistake was using USAA bank...”
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I’ve been using USAA for a long time.
Checking account, home insurance, and auto insurance.
I have NEVER EVER had one single problem with them.
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What is your experience?
In 2021 cash is trash.
In 2023 cash will be king.
I had a weird situation once where a natural gas company admitted they owed me 160 bucks but the local office just wouldn’t pay it and wouldn’t say why not. When I told their main corporate office publicity department I would willingly spend $500 to ruin their name in this town (just by telling my story) they fed-exed it to me. I never did find out what the problem was with those local yo-yos.
I have dealt with many banks for 60 years. Haven’t found a single mistake yet.
Heresay.
Starbucks should pay everyone $5,705.70 to drink that garbage.
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