Did you root it?
No google Android:
https://www.theregister.com/2020/11/12/android_without_google_e_smartphone/
Download here:
https://gitlab.e.foundation/e
If you root it, ATT will no longer run it on its network. I don’t know what other providers do but figure they play the same game. They all subsidize their phones to make money on the monthly access.
Can buy a phone with it preinstalled, https://esolutions.shop/
Can get a Librem 5 here for $749.00 https://shop.puri.sm/shop/librem-5/
Can get a Librem 5 with all components Made in the USA here for $1999.00 https://shop.puri.sm/shop/librem-5/
Later