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HP 2620 Fax problem
My Problem | 1/10/20 | self

Posted on 01/10/2020 9:25:27 AM PST by pabianice

My 2620 will not send a fax. Rings fine but will not connect to other end. Any ideas on a fix? Thanks.


TOPICS: Computers/Internet
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1 posted on 01/10/2020 9:25:27 AM PST by pabianice
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To: pabianice

I thought FAX was dead.


2 posted on 01/10/2020 9:26:49 AM PST by Rio
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To: pabianice

Let me google that for you.


3 posted on 01/10/2020 9:28:04 AM PST by Bitman
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To: Rio

Seems that’s true. Case in point


4 posted on 01/10/2020 9:28:18 AM PST by olesigh
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To: pabianice

Not an expert but two questions:

1. was it working before?
2. is your telephone system analog or digital?


5 posted on 01/10/2020 9:30:05 AM PST by dhs12345
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To: Rio

That’s not entirely true. I think the NYT and CNN still use a FAUX machine to transmit news stories.


6 posted on 01/10/2020 9:30:52 AM PST by tech_rjmarce1
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To: pabianice

are you able to receive faxes? have you called your number and see if you can hear the fax noises aka “handshake?” it’s actually easier to send faxes than to receive them.

What does your error log say?


7 posted on 01/10/2020 9:31:54 AM PST by AbolishCSEU (Amount of "child" support paid is inversely proportionate to mother's actual parenting of children)
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To: pabianice

Use email.


8 posted on 01/10/2020 9:32:39 AM PST by Jeff Chandler (BLACK LIVES MAGA)
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To: pabianice

Does the receiving end answer with fax tones?


9 posted on 01/10/2020 9:33:03 AM PST by fruser1
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To: pabianice

p.s. I see there is a firmware update that got issued on 3/28/19. Not sure if this machine has an ethernet or wireless connection. if so you can enter the ip address into a browser and look at the fax log.


10 posted on 01/10/2020 9:33:34 AM PST by AbolishCSEU (Amount of "child" support paid is inversely proportionate to mother's actual parenting of children)
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To: fruser1

yeah definitely call the recipient with a regular phone and listen for the handshake


11 posted on 01/10/2020 9:34:12 AM PST by AbolishCSEU (Amount of "child" support paid is inversely proportionate to mother's actual parenting of children)
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To: fruser1

yeah definitely call the recipient with a regular phone and listen for the handshake


12 posted on 01/10/2020 9:34:18 AM PST by AbolishCSEU (Amount of "child" support paid is inversely proportionate to mother's actual parenting of children)
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To: pabianice

Most likely your dial tone provider has switched codecs or gone full digital and no longer supports data transport.

Try faxing from an online fax provider service using a scanner.


13 posted on 01/10/2020 9:35:09 AM PST by Ndorfin (Kitties,titties, and fiddies)
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To: pabianice

I remember back in the fax days I’d call the number in question from a regular phone to be sure that there was another fax machine there.


14 posted on 01/10/2020 9:35:16 AM PST by Rio
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To: pabianice

15 posted on 01/10/2020 9:35:54 AM PST by Karma_Sherab
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To: Jeff Chandler

you’d be surprised how many still use faxes!! I manage my husband’s HVAC business and construction people/supply houses still use faxes. The NYS gov’t uses it quite frequently as well. I have my multifunction set up to send all faxes to email in .pdf form


16 posted on 01/10/2020 9:36:02 AM PST by AbolishCSEU (Amount of "child" support paid is inversely proportionate to mother's actual parenting of children)
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To: Karma_Sherab

Damn, it feels good to be a gangsta!


17 posted on 01/10/2020 9:36:17 AM PST by dfwgator (Endut! Hoch Hech!)
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To: pabianice

Test yours on more than one fax.
Have distant machine send fax to you.
Did your machine ever work?
Your machine actually gets a valid pick-up signal from the other end?


18 posted on 01/10/2020 9:36:31 AM PST by SgtHooper (If you remember the 60's, YOU WEREN'T THERE!)
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To: pabianice
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19 posted on 01/10/2020 9:38:07 AM PST by TomServo
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To: pabianice

Even my “behind the times” office tossed the fax. Never hear of email? No email on other end. Copy document and address an envelope....


20 posted on 01/10/2020 9:38:47 AM PST by Sacajaweau
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