APPLE 2015 MacBook Pro Battery Recall
for some models
PING!
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Posted on 06/20/2019 12:13:21 PM PDT by Swordmaker
Apple today announced a voluntary recall of a limited number of older generation 15-inch MacBook Pro units which contain a battery that may overheat and pose a safety risk. The units were sold primarily between September 2015 and February 2017 and can be identified by their product serial number.
The recall does not affect any other 15-inch MacBook Pro units or other Mac notebooks.
Because customer safety is a top priority, Apple is asking customers to stop using affected 15-inch MacBook Pro units. Customers should visit apple.com/support/15-inch-macbook-pro-battery-recall for details on product eligibility and how to have a battery replaced, free of charge.
To confirm which model you have, choose About This Mac from the Apple menu () in the upper-left corner of your screen. If you have “MacBook Pro (Retina, 15-inch, Mid 2015),” enter your computer’s serial number on the program page to see if it is eligible for a battery replacement.
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Apple Hardware is JUNK , https://www.youtube.com/watch?v=jtUwBZ4R9fI&t=331s
In all fairness a lot of laptops get swollen batteries.
My guess is they are made cheaper by not using enough cobalt.
Thanks!
For what it is worth, Apple service is often astonishingly fast. They send you a box and you Fedex it to somewhere across the country. It is often returned two days later.
Darn, mine’s mid-2014. No free battery for me.
Exactly 12 minutes for the first troll to arrive... you are slipping!
Another one of these independent single shop techs with a YouTube video blog complaining about infrequently encountered problems with a few Apple products and concluding the brand of laptops with the fewest problems and the highest customer satisfaction in the world are “junk” because he cannot get parts from Apple because he is not an Apple Certified Repair station. . . and wants to do logicboard level parts removal and re-soldering repairs which Apple does not condone or re-imburse him to do.
Proof that Apple laptops, which this bozo is complaining about, are not junk:
In my office we maintain a large number of Macs, both desktops and laptops. Over the past 25 years, and we have had only ONE fail and that was due to the failure of a hard drive. These computers are on 24/7 and get heavy use for up to 12 hours a day, six days a week. We maintain a six to seven year replacement cycle on the Mac gear. Other clients I’ve had have never had anything close to that kind of experience with Windows based computers. . . more like two to three year replacement and frequent failures.
I assure you IBM knows what they are doing switching from Windows to Apple for 400,000 employees worldwide.
IBM said Wednesday at the Jamf Nation User Conference that it’s actually saving money on each Mac: $273 to $543 per Mac over four years, compared to a Windows PC over the same time period. IBM said Wednesday at the Jamf Nation User Conference that it’s actually saving money on each Mac: $273 to $543 per Mac over four years, compared to a Windows PC over the same time period. And no, that’s not because Microsoft is charging more. Fletcher Previn, IBM’s vice president of workplace as a service (yeah, that’s a real title), said Microsoft is giving IBM its best pricing ever. But Macs are still cheaper over their lifetime, and using them results in fewer service calls.Statistics with actual bottom line data are much better than anecdotes from anonymous techs who have axes to grind.Previn said just 5 percent of IBM’s Mac users needed to call the help desk; In contrast, an astonishing 40 percent of PC staff request tech support help.
Previn added. . . 27 percent of PC-related issues require in-person assistance versus 5 percent for Macs. Those factors mean PCs are three times more expensive to manage than Macs at IBM, he said.
(Just about 50 IT specialists at IBM service IBM’s Apple installed base of over 200,000 Macs and iOS devices worldwide at the end of 2016 compared to over 600 IT specialists for their remaining PCs. At that time IBM was deploying 1,300 Macs per week.).
Apparently your battery did not come from a supplier who provided a battery that is causing the swelling. Too bad. But at five years, that’s not too bad a record for a battery to last.
Hmmm, I’ve got my 13 inch early 2016 MacBook Pro at the apple store for a swollen battery right now. Had a 3 year applecare that expires in July.
The ones in this recall must be just past the expiration of their AppleCare contracts.
Apple KABOOM!!!
It’s a failing that can befall all Lithium Ion batteries. The failure rate is approximately 1 per 50,000/year. If you sell millions of laptops, then a certain number will fail. That means twenty in every million per year will fail early. If you sell 100 million, ~2000 will fail early each year. There is a probability that that per year failure rate increases as the batteries age, however not for swelling per se, but eventually all batteries just die as they get chemically depleted. One problem is that Lithium Ion batteries by nature attempt to continue to provide the same amperage while dropping voltage, which does cause overheating when they get chemically depleted. So it is important to replace them when they get to end of life.
I’ll have to check the serial number on my wife’s Mac Book Pro...
My Apple MacBook Pro’s warranty is expiring ind about 2 weeks. The scroll button popped off and they said that they had to replace the whole keyboard. I took it in while using my iPad for a few days.
it was returned in a week and they had replaced not only the keyboard but the whole case!!!! It looks new, of course! Works great, like always.
I’m happy.
Thanks for this. I had noticed my MacBook wasn’t laying flat last week so was going to The Apple Store anyways, I always like it better when it’s free! They said it will take up to two weeks because they have to send it out to have the battery and several components replaced, as well as the rear cover.
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