chickensoup needs to know who to find to do this sort of thing for her.
chickensoup can barely screw in a lightbulb.
I just had something replaced in my laptop - I think it was due to a power surge during a windstorm. I know nothing about PCs - but I do figure out my car repairs using Youtube. (I was so proud of the money I saved doing my own car repair compared to what the dealer told my wife. But two weeks later I had to spend the savings on my PC repair.)
Look around for a small PC repair shop - or ask friends what they do. I keep going back to the same place - I THINK they are honest?
I use a laptop as my main computer. But - it is up on a bookshelf, and I have an external keyboard and a large monitor on the desk. (I never use it as a laptop, but it will sit on the table at a motel - no drinks!)
Surprisingly, I haven’t spilled on my keyboard ever. Close a few times. Good luck Chickensoup.
If you don’t want to do the technical stuff yourself, there’s various “computer repair” shops around in every city, find one you can trust ...
OR, check with your trusted friends and neighbours to see if they have a son/daughter who knows how to build computers (yes I’m serious), they’ll be able to help you for a cash deal
Best buy Geeksquad has revived my hardware many times.
Teenagers are tough on electronics.
Lightbulbs aren’t too bad, just make sure one can reach.
I have wrecked a few computers in my day. I have bad luck with data heh.
Got a Best Buy nearby?
These are handy as hell.
https://www.bestbuy.com/site/apricorn-data-transfer-cable-gray/3459621.p?skuId=3459621
PS You can sell the hulk of your old Acer on eBay to offset the price of your new one. You can likely find a high school kid (a friend’s child) to do the change out.