Posted on 08/02/2018 11:51:38 AM PDT by Responsibility2nd
SEATTLE - An African-American woman says Puget Sound Energy emailed her a racial slur to use as the temporary password to her online account.
Erica Conway believes the insult was deliberate and wants the company to get to the bottom of it.
“I clicked “forgot password” and got a temporary password from PSE and it was capitol N-I-G-G-A and I was quite shocked.”
“It was like an emotional roller coaster. Shock, disbelief, disgusted, angry. It was just yeah, even now I'm just kind of like I cannot believe this. I just can't believe it.”
Conway is a longtime volunteer of the Seattle chapter of the NAACP.
She showed us past temporary passcodes that were just random letters and numbers, so she believes this passcode slur was created deliberately.
“I was truly in disbelief. Because this is not normal, and this is not what a temporary password is supposed to say."
Conway told us she complained to a customer service agent at PSE's Bothell call center. But that the agent didn't take the slur seriously.
“I had said 'Do you guys screen out certain words?' and Lydia was, like, “Yes we do.” And I said, 'Well you guys didn't screen out this word'' And she said, 'Why would we?” and I said, “What do you mean why would we? This is an offensive word.' And she stated to me, No one uses that word anymore.' And I was, like, where are you living, what planet are you living on?
PSE spokeswoman Janet Kim responded, “This was offensive, there was no question about that, we apologize to this customer, the community, for what has happened, and we are trying to do what we can to make it right.”
PSE insists the slur was a computer-generated mistake.
“These passwords are generated automatically so they go straight from the system straight to the customers. So, it's not able to be accessed by an employee.”
Conway and the Seattle NAACP wants a meeting with PSE to discuss the incident and what the company will do to keep it from happening in the future.
PSE says it has taken immediate steps to make sure temporary passwords are a scrambled mix of letters and numbers. And next month it will begin using a new system that gets rid of temporary passwords all together.
“This is 2018; we're still dealing with issues like this," Conway said "It's pretty sad. As a society, it's pretty sad.”
“PSE insists the slur was a computer-generated mistake.”
But they will fire a bunch of people down to the building janitor and send anyone who is left to “diversity” training.
“I’m not sure that I believe this story.”
How much money does she want?
You must be a Nazi, or a member of the KKK.
Only kidding.
It is.
Way back in the early 2000’s (got I cannot believe it’s been SO long), I used to work for a high speed internet company, and the first time passwords were all auto generated from a seed file of four letter words. Typically a four letter word, some numbers, and a four letter word. Unfortunately, the perfect storm happened, and a lady got the first time password of “RAPE34FAST”.
She was not amused, and we had to edit the file to take out certain words. PENI, VAGI, RAPE, DICK, etc. were all removed, very quickly.
Lets face it. In racist America even the robots and computers are born bigots. This may be the result of AI. Once you get R2D2 using the N word, the hope for a non-biased society is gone.
The only answer is to ban robots and computers or fine their white owners and companies gazillions of dollars for reparations.
As a quick fix, we can ban the use of the letter N in our alphabets.
Because the computer knows who the person is at the other end of the email.....
Those passwords are randomly generated
“How would they know she was black?”
The Smart Meter hanging on the side of her house...
this sounds like bS
DITTO!
Everyone knows the RUSSIAN’S did it MSM does fact check.
Did this aggrieved soul take a screen shot of the temporary password? If not then I don’t believe it.
And followed that up with S-H-I-T
Did they know she was black, or was it just the luck of the draw? I suspect the latter.
Now every randomly generated password will have to be run by a forbidden words generator.
LOL. This just seems bizarre. If they emailed this password to her, they would have a record of the temporary password so it seems like it wouldn’t be possible for this to be a hoax. On the other hand, imagine the improbability of a randomly generated password with those letters going to a black woman.
Never have I so enjoyed reading the word 'ex.'
Racist algorithm.
There are plenty of publicly available lists of "strings to avoid in auto-generated passwords", including the "LeetSpeak" variants like "n1gg4" and haxxer-speak forms like "T\/\/a+".
To not have dinged "NiggaHHJ" is just dumb beyond belief.
The deep state is itching so bad for a race war they just can’t stand it.
People being selectively offended, for me, those days are over.
If they bump and hop and screw to songs with these words in them, and laugh and call others these words, they cant then get offended later someone or something else is using them.
This institutionalized hypocrisy is over.
It’s very possible.
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