Posted on 06/29/2018 12:06:59 PM PDT by pabianice
Earlier this week I mailed some important documents Priority Mail- with tracking. It has vanished. I ran the tracking number and there is no record of it. I personally delivered it to the Post Office and it is gone. Now I have to get copies of the missing documents and mail them again. This time UPS or FEDEX.
Has anyone else had this experience with the USPS? What good is the USPS?
I use it for my business. 20-30 envelopes a day for more than a decade. How many lost? None. Damaged? A couple. Still, a lot less expensive than UPS/Fed Ex.
The postal service have no planes of their own and commercial flights used to be commonly utilized. I am not sure what commerical airlines are doing with all that cargo space now that people have stopped checking bags and try to carry everything on. Does anyone know?
I use UPS whenever I want the package to arrive at the destination crushed or torn open. I think they use industrial presses as sorting equipment.
The exact same thing happened to me as well. I had some documents I had to sign and send in regarding my retirement account. They suggested I send them via USPS with a tracking number. When you’d track it, it would show that it was at the local USPS facility... and then... nothing.
The post office was no help at all. I submitted a claim online and I received 2 emails that they didn’t know where it was.
Two weeks later it showed up at the accountant’s office, but tracking still showed it at the local facility. I received an update from USPS that they were still looking for it, but I didn’t tell them it had arrived.
I let them keep looking.
I think the usps tracking is BS. They are pretty good at quick deliveries lately. But I would have used ups or FedEx for the urgent important documents.
Don’t even get me started on the USPS.
I am headed there now to get a package that they signed for at 11:AM yesterday and didn’t have “processed” by 4:15 PM. Amazon did their part by getting it to them in two days, as promised, but the Post Office just said “sorry, can’t give it to you today.”
You forgot Ebonics.
I recently received a package (finally) about a week late. I did have a tracking number that was processed by the USPS system, but half of the tracking info is BOGUS I found out. The tracking info says the package originated in Swainsboro, GA, moved to Macon, moved to Atlanta, moved to Lexington, KY, and then...nothing. Stuck 25 miles from where I live.
When it didn't arrive in a timely fashion I filed a complaint through the USPS.com website. I had the tracking info as described above. I got back an automated response (we'll look into it) and a phone number of the local post office. When I still didn't get the package I called the number and talked to a lady there in the office. Looking at her more robust tracking info, she told me that the last time the package was actually scanned was in...Macon. All that stuff about departing Macon, arriving Atlanta, departing Atlanta, and arriving in Lexington is all computer-generated bullshit, not based on what DID happen but what SHOULD happen!
They were supposed to send progress reports but didn't. Then about 5 days later it showed up in the mailbox. After that I got an email that said they found it (no location specified) and were sending it.
I went back to the tracking data and they had changed the tracking to indicate that it was delivered only one day late! Later, they changed the tracking data again to accurately reflect when it was delivered. I never did find out where the package had become stuck.
I'd advise you to go to USPS.com and file a complaint, which may or may not be accepted without a tracking number. Good luck!
Oh, and I ordered something else and got very good service with Priority mail, equal to what I would expect from UPS or FedEx.
I’ve seen UPS and FedEx lose stuff too. Businesses are run by humans, humans make mistakes.
We had a package sent from an attorney “disappear” for 18 days, last known location a sorting/distribution center. We assumed it was lost forever, but it reappeared after the attorney had called, asking why the paperwork hadn’t been signed/returned & they had to resend it. I don’t think they believed we had not gotten it, but I pulled a tracking history off the computer & showed it to them - they were very disturbed this happened. BTW, the resent papers arrived in 1 day since the office and our house are just across town.
The USPS couldn’t give a k-rap about your package. The blank stares you received are just a confirmation that they could care less about your lost mail.
But, you’re special.
Well, of course.
"But I PAID you!"
"Yes, thank you!"
Too many people got their mail! Close to 80%!
LOL!
Total BS my ass. Created the label online with click and ship. Took the package to the PO and dropped it in the Priority mailbox. Then it disappeared. The tracking function records the label creation but says it was never mailed. Get squared away, mate.
About a dozen years ago, an Express Mail envelope I sent disappeared somewhere in the USPS system. Even Fed-X is subject to losses, as when a Fed-X cargo plane crashed and burned on landing at the Tallahassee airport. In addition to the loss of the lives of the two pilots, candidate qualifying papers were destroyed and the qualifying period had to be reopened for those affected.
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