Self checkout is probably one of the dumbest things to be implemented.
You wait in line behind people who cant use machines. Then any savings the store gets from not paying minimum wage clerks is wiped out multifold by thefts
ny Neighborhood Walmart had 6-7 people working the check out. Now they have two. Their system is easy to use. I don’ts the problem you luddites see.
I hate self-checkout. I pay enough for my purchases without doing their job for them. Way back when, I went to a grocery store where they offered self-checkout. In return for scanning and bagging your own groceries, you received a 5(or10-I cannot remember)% discount.
As far as comparisons to fast food kiosks, I do not see it. That is an order, not having me cook my own food. With self-checkout, I am expected to scan, figure out produce, bakery etc., bag my own groceries on a tiny little platform and then make payment, load my cart and pray I did not miss anything.