No question that it is a PITA for the customer who later decides they'd like more memory or more storage -- or worst, whose battery gives out and they can't replace it themselves.
But overall, I think Microsoft has Done The Right Thing with the Surface Laptop, and despite iFixit's complaints, I believe it will be a solid product.
Sad. Being “open” is what differentiated wintel computers from Apples. I will stick with Dell.
So if the memory or hard drive dies they can’t be replaced and a $2000 machine goes in the trash.
Pretty amazing. We’ve gone from mainframes with full time maintenance staff to laptops you throw away like a Bic lighter when they break.
Just as they have always meant to be. Computers are disposable.
How else can we get you to buy another one?
I have two exact batteries for my laptop, one lasts for over 3 hours the other for 30 minutes.
would really suck to buy a Surface with the latter battery installed in it...
Not me. This would be absolutely unacceptable to me. If I would consider a Microsoft laptop in the first place, this would be a deal breaker for me. What Apple’s doing with the on-board SSD’s doesn’t work for me either, so it’s not a Microsoft hate thing.
This will really amplify the bloat ware automatic upgrades. Accelerated obsolescence for profit.
Micro$oft has always been an empire of graft and corruption. Wouldn’t it he nice if their R&D department was focused on inventing product instead of screwing the customer for every penny he has.
The only logical choice is third party laptops. I replaced the cooling fan twice on my Acer and wore out 3 keyboards before it was too slow to endure. But then I was on my laptop constantly.
If you buy a car that is too cool and too pretty that breaks down too early and can’t be repaired it’s called a lemon.
My personal opinion is that it is sinful to make a device that you can’t at least swap out batteries. But then, no one asked me my opinion.
I have one laptop that I use for work. Have to have it for travel. (I also have a hand me down tablet that is rarely used.)
Every other computer that I own is a full sized tower with easy access to everything. I like being able to perform my own upgrades and repairs. I buy $400 to $600 systems and build from there.
A $2k diposable computer? I ain’t that stupid.
You misspelled “unsold product.”
I like Thinkpads. You can download a Hardware Maintenance Manual that tells you how to disassemble the entire thing.
The X2 1012 from HP is their surface pro clone and it’s fully serviceable but it doesn’t mean you should still do it ;-). The parts are so ultra tiny now it’s nearly impossible to get things back together.
The auto industry plans to do this with their product someday.
Won’t start?
Buy a new one.
Funny thing. As Apple has started to become slightly more open and allow more user-repair/upgrading, Microsoft has been doing the exact opposite, turning more into Apple. Sad.