Posted on 10/04/2015 8:03:25 PM PDT by dayglored
Microsoft admits that users of its Office for Mac 2016 suite are encountering frequent crashes and is working with Apple on a fix. 'We are working closely with Apple to resolve this issue,' says company manager.
Microsoft has acknowledged that users of its Office for Mac 2016 application suite are encountering frequent crashes and implied that it's working on a fix, but offered no timeline for delivering an update.
In an emailed statement, a Microsoft spokeswoman said the company is looking into the problem.
"We know that some users may be experiencing issues with Office 2016 for Mac running on El Capitan," the statement read. "We are actively investigating the matter with Apple. Until there is a fix, we recommend people install the latest updates to Office 2016 for Mac using Microsoft AutoUpdate."
"We are working on a fix for 2011, and for 2016, we are working closely with Apple to resolve this issue as soon as possible," a Microsoft senior program manager, Faisal Jeelani wrote. "Unfortunately, we do not have any timelines for either fix, please stay tuned and thank you for your understanding."
It remains unclear whether Microsoft's or Apple's code -- or a combination -- is responsible for Office 2016's crashes. Because both the company statement and Jeelani's message mentioned that Microsoft is working or investigating with Apple, one interpretation is that Microsoft believes the problem originates with Apple. Another may be that Microsoft simply needs more information from Apple to understand why Office applications are falling down and can't get up.
(Excerpt) Read more at pcworld.com ...
Ping-a-ling...
Is M$ working to get Office to work 6nder Wine/Linux?
If you want on or off the Mac Ping List, Freepmail me.
This is a perfect example of why you always wait to upgrade your production machine for a few weeks. I’m running 10.11 on my home machine, but it’s 10.10.5 for a month or so on my work machine.
“...Others thought they knew whom to hold accountable. “You cannot blame Apple for this. It is down to Microsoft to test and update their own software to run on updated operating systems,” wrote Frank Nicklin on the same thread Friday. “How would Apple have access to the development code for a Microsoft product?”
Still others used satire to make their point.
“If only Apple had let you get an advanced copy of El Capitan to test your products with before Apple released their new OS,” said Ed Hansberry in a Thursday reply to Jeelani’s message. “It is a shame they don’t have a program to allow that sort of collaboration so developers can get ready for the big day.”...”
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I like the satire quoted in the last paragraph above. Of course, Apple gave ALL developers of products that want to be used on Apple advance copies of El Capitan to test and reprogram their application where necessary. And Microsoft apparently did an inadequate job on those responsibilities.
It is Microsoft that needs to fix their own software and it is definitely NOT the responsibility of Apple developers to fix Microsoft’s code. Since I upgraded to El Capitan, I’ve been using the 2011 version of Office for Mac and have had no problems. But I only use it for Excel (and I’ve used that A LOT) and apparently that is not where crashes are occurring.
I never thought I'd see the day where Microsoft software crashes... Oh, they make Windows, don't they? Never mind!
Seriously, they had the Beta El Capitan for many months, didn't they? Someone's head at Microsoft should roll for this. I still use 2011 Excel and Word, but am increasingly relying on Numbers and Pages on my Mac.
Yup. I have been running the captain beta since June and it has been flawless. Of course, I have no Redmond crap within a mile of any of my boxes....
Or use Open Office.
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