“hellooo, my name is Peggy...”
No doubt written by a recent computer science graduate of one of America’s finest universities.
Dell Support Representative Rep ID 215713 Diwank
Sounds like “Brad” from HP who didn’t solve my tech problem but still wanted to sell me an upgrade worth an additional $500.
Everyone in America already has a job — we have no choice but to give the new jobs to foreigners; otherwise the work just wouldn’t get done.
When I had a DELL, I never had any problems with tech support. In fact, they even once talked me thru removing the main motherboard when it died then when the replacement came, they talked me thru the reinstallation......
Buy an XP code and partition away.
Foamy The Squirrel and tech support #1-5.
http://www.youtube.com/watch?v=AmD_8cBqhW0&list=PL3D08DB28B48FA373
(warning: bad language)
They still had working knowledge of the platform, as opposed to some idiot reading questions to me from a recipe.
The "common" pronunciation is BIG-ning ....
I use Macrium Reflect (free home 64-bit version). It recognizes the external USB hard drives.
I also am using version 5.2.6354.
I had problems with the previous version and am leary of newer versions.
As far as I know Dell uses American call centers for pro-support. Or you could call in and ask for the Tampa or OK call centers. I think they will transfer if requested.
As far as I know Dell uses American call centers for pro-support. Or you could call in and ask for the Tampa or OK call centers. I think they will transfer if requested.
you will have to get used to either buying sliver/bronze/platinum support package or be prepared to talk to pre-recorded phone help desk or navigate thru company’s online help search or be willing to talk with somebody in India. Those are going to be main options. Quality help will not be free and one that remain free you will have to make the most of it. Most people I have dealt with from India provided me reasonable support. They usually follow canned set of steps for most common issues and if yours happen to fall into such list, your issue will get help, else you will end up with lots of understanding gap and communication gap.