Posted on 11/21/2009 6:29:07 AM PST by RayChuang88
If you thought your boss was tough, try working at the Paradou restaurant.
The owner of the Meatpacking District bistro made George Steinbrenner and Donald Trump look like pussycats, when he sent a profanity-laden e-mail memo to his staff demanding they get customers' e-mail addresses or be fired.
"WHAT THE F - - - IS WRONG WITH YOU A - -HOLES?!?!?!" wrote Paradou owner Vadim Ponorovsky. "How many times do we have to tell you how important it is that you collect emails.
"Everytime we have a slow night and you make no money and you sit there bitching about how you make no money, remember its because youre f - - -ing lazy motherf - - - - - s. YOU SHOULD ALL BE FIRED IMMEDIATELY!!!!!"
Paradou told the staff that they must collect at least 20 e-mails each week from customers or they would be fined $100. If they failed to meet the quota for two weeks, they would be canned, he wrote.
(Excerpt) Read more at nypost.com ...
If you are a manager, I pity your workers and I pity you. Being abusive to workers will permeate the company with staff becoming abusive with customers; resulting in a loss of business. On top of which, that sort of attitude will ensure employees don't have your back, but will instead let you crash and burn given the opportunity.
Compared to you, I AM an ‘Oldie’. So get over the Newbie tag. It fits. And this won’t be the last time you’re addressed as such.
No inside information, just life-long experience in management. This is not the way to treat employees, or customers for that matter. Period, paragraph.
And it doesn’t matter whether employees engaged in behavior that warrants discipline. There are proper ways of disciplining employees and this is not one of them. Second, this email points to the fact that there’s nothing ‘alleged’ about the boss’s behavior. This is over the top, inexcusable, and absurd behavior on his part.
You don’t like my point? Tough.
"All the time"?
I doubt that.....
15 years ago....I heard a doc call a Therapist a dumb-ass...in front of the whole ICU staff.
He was right...btw. But, he was wrong in how he did it......
I know a doc right now who recently was reprimanded..pretty harshly for yelling at a nurse.
There's way's of letting some moronic health care worker...know they screwed up, their lazy, or their a horse's ass.. without cussing and screaming.
Welcome to FR.....
Russian, huh? Hmm. Wonder if he’s collecting e-mail addresses for some kind of offshore scam.
Are you kidding me....??
LOL!!
The guy is an idiot.
Period.
And yes....I've managed people. And I have zip, zero, nada sympathy for this dude.
Welcome to FR
“Those Ruskies can been quite tough indeed.”
The Germans certainly gave them a run for their money. TWICE.
No, I do not sympathize with what he did. And if you have no more self control than he does you should never be in a position to manage anyone.
I think that at times yelling or cursing may be an effective tool. For some people it may be the only way to get their attention but like spanking a child it's something that should be done rarely and in private.
But this guy said this to his whole staff .He hired them if everyone he hired is so incompetent then what does it say about him.
Sorry, but I disagree with the use of yelling or cursing. That is never an acceptable course of action. Management is a profession. Professionals must act professionally at all times. You may feel anger and the need to let it out, but you have to be mature enough, wise enough to act professionally.
As for privacy, I fully agree. Discipline should be one-on-one, unless the employee has a supervisor between you and he, and it's intrinsic that that supervisor be involved in the discipline. In either case, it is a private matter, never occurring publicly. But, it is never conducted in a recriminatory, crude fashion. If a manager can't contain his emotions, then he doesn't belong in the job.
The Soup Nazi, redux!
Point not in evidence. Show where Magic Fingers stated he's "never run across one bad apple that made you want to curse them". He never said that. His entire statement read "I’ve managed people for 30 years. You’re dead wrong."
You stated to me in post #19 that I had no argument. Well, you've proven beyond a doubt that it's you without the argument. You make up straw dog arguments, and reply with sarcasm, when your position is called out. You may want to work on your debate skills if you want to enjoy your stay around here...
I don't know exactly how old I was when I discovered that acting out in anger was a bad idea , but I'm certain that at the time my years could have been counted in single digits and I was neither wise nor professional :)
That's not really what I was getting at.
This occurred in New York , I'm nearby in Philly and one ' I'm sad to say that cursing is much more prevalent here than in the rest of the country. Another is that who are the people you are managing It is certainly inappropriate in an office environment but try telling that a roofing foreman or bricklayers .
I see that you spent time in the Army and I thank you for your service but just after I started this reply my father called , he also served our Country in his case he was a Staff Sargent in WWII . So I asked Dad did you ever raise your voice or curse while you were in the Army ... I have to go now there are a few stories I have to rehear
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Well, that shows your character, newbie, - er - lack thereof.
If had you talked to me like that, your wife would have been fired before she even got to work the next day. I won't have employees with stalking psychopathic husbands threatening me. I might also be packing some heat in case you menaced me again in a dark parking lot.
I'll speak any way I please to the people I manage. On almost every occasion, I speak politely and respectfully. There have been a few times when someone needed some special "counseling," but I'll never use profanity and it's always in a private meeting. Every time it's happened, that employee improved their performance afterwards.
To me, it’s a sad thing when cursing in management relations is more prevalent in a given geographical area. I worked for a corporation with 18 manufacturing facilities in all 4 geographical areas of the continental US. We had a total of 2500 employees with sales offices and other facilities throughout the country. I can honestly say, no one I ever came in contact with would consider cursing a viable approach to employee relations.
Oh, sure, there were the jokes, the rough back-and-forth at times between employees themselves, and management and employees in a conversational way. But I cannot think of an individual in management who was likely to employ such language in managerial situations. We were professionals.
Yes, I can see it occurring in labor. But that doesn’t make it right, nor defensible, IMO. And I’m not sure military service is a proper comparison. The job itself can ensure times where the stress of military operations overcomes common sense and decorum. Put simply, the military, as professional as it is, is still another world compared to business. For that matter, the same may be said when comparing business methods around the globe. As for me, being an American, I expect more from our well educated and trained management workforce.
There have been a few times when someone needed some special "counseling," but I'll never use profanity and it's always in a private meeting.
Absolutely. I can recall one instance I heard about from the employee involved, where our chairman called him into his office and stated "Shut the door, shut your mouth, this is a one-way conversation". There are times when such one-to-one confrontations are necessary. But always in private, never with cursing, and never disclosed by management. BTW, the employee involved found the situation humorous, knowing the chairman was 'venting' over his not performing as quickly as expected. They had that kind of relationship. It's a matter of managing relationships, after all...
<< If had you talked to me like that, your wife would have been fired before she even got to work the next day. >>
Ah, but then that’s the beauty of being a skilled professional, when they need YOU more than you need THEM. She not only was NOT fired, but as I said, her manager now treats her with the respect she deserves. Knowing he doesn’t have a choice in the matter is what’s called “deterrence.”
<< I won’t have employees with stalking psychopathic husbands threatening me. >>
So a man who stands up to his wife being harrassed and menaced is psychopathic? Maybe in your world.
<< I might also be packing some heat in case you menaced me again in a dark parking lot. >>
Fine. Just make sure you get to your piece before I get to mine.
<< I’ll speak any way I please to the people I manage. >>
Really? Would you use the n-word to a Black man? How about the f-word to a gay person? The c-word to a woman?
Wow, what a man.
<< On almost every occasion, I speak politely and respectfully. >>
Why not on EVERY occasion? I can’t think of ANY occasion in the workplace where yelling and screaming is justifiable. If it gets to that point, perhaps an anger management course (or two) would be appropriate.
<< There have been a few times when someone needed some special “counseling,” but I’ll never use profanity and it’s always in a private meeting. Every time it’s happened, that employee improved their performance afterwards. >>
And that is to be respected, but not SOME of the time. ALL of the time.
I think I've identified your problem...
You know even less about waiting tables than you do about management. If these people do not work hard to serve their customers, then they do not get tipped, which is the primary source of their income, not the meager paycheck that the boss signs. Introducing demands of the customer beyond paying for food and not being disrespectful to the staff is a recipe for suicide in the service industry.
If a server asked for my email address for marketing purposes, I would demand the owners home phone number as a reasonable trade for such information. If the owner does not feel that it would be appropriate to provide that information to a random customer, then he should shut the hell up and refill my drink, and mind his own damn business.
If he wants an email addy that badly, he should include it next to all of the prices on the menu and be up front about it, and not ambush captive diners with his dumbass demands...JFK
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