I need some computer help with and for my mom's computer

Perdogg

[Cindy]

It sounds like you need an assigned IP address for your router and we have never had AOL, so don’t know if that is causing your problem.

[Cindy]

You need to set your router as a dhcp. server, my husband says.

[tacticalogic]

I'd bounce that router and the cable modem.

There may be a DNS proxy in there somewhere that's gone wobbly.

[diefree]

Happy Thanksgiving to you.

I also use My Wifi Zone to block intruders instead of going thru the trouble of encrypting my network.

I’m using the basic network magic, never saw the network lock. What I like about network magic is that it keeps me connected.

[RichardW]

You’ll need to change some settings and the only way that I know offhand how to do this is to call tech support. It’s a pain but I had the same problem with the Netgear router I use. But that was two years ago and it works fine. I don’t think you will have a problem with wireless however but I could be wrong. When I logged on with my laptop it connected right away. The two desktops required a change of settings.

[Slings and Arrows]

One technique is to run ‘naked’

NOT GUILTY!!!

[alecqss]

Router should have MAC Clone enabled and to have the same MAC as you see on your PC connected to the cable modem when you execute ipconfig.

[Still Thinking]

Mine doesn’t. The cable company needs to know the MAC on my cable modem so that my neighbor who also has cable TV, but doesn’t pay for cable internet doesn’t just hook up his own cable modem and get it for free. The router is set up to gets its cableside IP address, DNS, gateway, etc, from the cable modem, and acts as a DHCP server to the PC’s on the network (different subnet from the router-modem one).

[ShadowAce]

[dayglored]

> ... your first problem is using a Netgear router... chuck the friggin' thing in the dumper and get a Linksys.

With all due respect, and recognizing that in all such things, everyone's mileage may vary.... I would have given exactly the reverse advice.

Both as an individual, and as chief sys-admin at my company, I've worked with around 100 consumer and "pro-sumer" level (not quite industrial-strength) products from each of the two manufacturers. My experience with the Netgear units has been consistently better than with the Linksys units.

The particular characteristics I found differed were stability and robustness under high load. Feature sets were generally equivalent, and all acted okay under light load. But under high load, the Netgears stayed up noticeably better than the Linksys.

To be honest, the really good gear is the stuff branded "Cisco" (all my company's firewalls are Cisco). The purchase of Linksys by Cisco a few years ago did not, in my view, improve the Linksys product line appreciably.

But my experience is my experience, not yours, and clearly you've had a different experience. So I don't wish to argue, only to offer additional comment.

[Viking2002]

The input of a fellow IT pro is always welcome. When it comes to our line of work, different perspectives/experiences are paramount in the desire to reach maximum reliablility/throughput/insert-your-goal-here. I was merely referring to the home-user end of the product lines. I've just owned and installed (for myself and others, outside of my professional responsibilities) too many Netgear routers and switches - and experienced everything from corrupt firmware to cascade port failures - to continue to shill for them in good conscience. As you stated, your mileage will vary. That very well may be more of a component-based bugaboo than a systemic problem - I have more Dell certs than The Almighty, and I'm well-aware of the capacitor-based issues their systems have had for a few years. It may be a quality-control problem that isn't broadcasted on a wider channel. Yet.

[antiRepublicrat]

Dare we ask for pictures? To determine "guilt?"

Ooooh, sexy. It is to computer porn as Helen Thomas is to regular porn. GUILTY!

[Grizzled Bear]

Hey! How did you get a picture of my Mom!