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Dropped Packets (No, Not A Sandy Burglar Thread!)
Self | April 3, 2007 | Self

Posted on 04/03/2007 6:09:14 PM PDT by jdm

Sent/received packets are running at about 4:1 ratio (ideally the figures are about even, of course).

Any computer geeks know how to solve this problem? As a result, internet connectivity is nil. Tech. support is not very helpful either.

I knicked the line with my pipe wrench on Sunday, while realigning the dish, but I don't think that's the problem (as the issue didn't start until today).


TOPICS: Computers/Internet
KEYWORDS: connectivity; dropped; internet; packets
Sorry for the vanitie. If anyone has satellite internet and has had dropped packet issues before, I would very much appreciate any input. Are there any downloadable utlities to fix this problem?

I'm on dial-up now -- it's the only way I can even access a web page.

Unfortunately, in my neck of the woods, satelitte internet is the only option for "high speed" internet, and the helpdesk should rename itself the "helpless desk"!

Hopefully this post won't be perceived as arrogant or with people thinking, "Why don't you just contact your internet provider." Because, honestly, I did, and they have no clue.

I know there are computer whizzes here who are much smarter than these guys I've been dealing with all day. I just go around in circles with them. And, unfortunately, they have no competititon in the area.

Any tips/suggestions HIGHLY appreciated and received with great thanks.

1 posted on 04/03/2007 6:09:17 PM PDT by jdm
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To: Swordmaker; ShadowAce

Trying to get out of a bind; would appreciate your knowledge/experience, if you wish to comment/share. Thank you.


2 posted on 04/03/2007 6:13:57 PM PDT by jdm
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To: jdm
I don't have satellite. But, is your dish aligned correctly? Any new obstructions (tree limb, etc)?

On satellite systems, you "send" via a phone line, correct?

If so, then it sounds like a downlink issue.

Is your sat provider having problems?

Sorry I can't be of more help.

3 posted on 04/03/2007 6:17:01 PM PDT by FReepaholic (This tagline could indicate global warming.)
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To: jdm

Sounds to me like you may have un-aligned the dish instead of aligning it. Try it again. You are probably just a little bit off. Since you apparently did it a few days ago, it may not have been tight enough and the wind moved it.


4 posted on 04/03/2007 6:17:18 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is "AAAAIIIIIEEEEEEE)
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To: FReepaholic; Swordmaker
Cool. Thanks a lot for the swift replies.

FReepaholic:

If so, then it sounds like a downlink issue.

Actually, tech. support was saying the problem wasn't on my end, but, for whatever reason, I just don't believe them. They were claming other folks in the area might be experiencing a similar problem.

I checked for obstructions and don't see any.

Swordmaker:

I played with alignment some more this evening. No dice. Actually, the last time a tech. was out here, he drew a vertical line with a black Sharpie on the pipe, to indicate the proper position. I have the positioning the way he recommendend. Still, the signal is just very weak.

Thank you again for your replies. I will keep troubleshooting.

5 posted on 04/03/2007 6:26:09 PM PDT by jdm
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To: jdm

http://www.kentucky.com/267/story/29994.html

Here is your problem. Sorry.


6 posted on 04/03/2007 6:31:40 PM PDT by CJ Wolf
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To: jdm

carbon emissions have caused the problem


7 posted on 04/03/2007 6:34:05 PM PDT by woofie
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To: jdm
How thick is the cloud cover in your area tonight?

I've heard that satellite TV receivers are affected by thick clouds.

8 posted on 04/03/2007 7:31:17 PM PDT by FReepaholic (This tagline could indicate global warming.)
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To: jdm
Actually, tech. support was saying the problem wasn't on my end, but, for whatever reason, I just don't believe them. They were claming other folks in the area might be experiencing a similar problem.

Uh, the satellite drifted out of orbit? With a satellite, your "area" should be anywhere in the visibility footprint...

9 posted on 04/03/2007 9:20:04 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is "AAAAIIIIIEEEEEEE)
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To: Swordmaker; FReepaholic; woofie; CJ Wolf

Thanks for the replies (even the silly ones!).

There are always lots of clouds; plus the wind has been absolutely horrid lately (wind can affect the signal as well, of course).

I can’t remember when it’s been this windy before.

Thanks again for the comments. I really appreciate it.


10 posted on 04/04/2007 5:53:41 AM PDT by jdm
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To: jdm
Actually, tech. support was saying the problem wasn't on my end, but, for whatever reason, I just don't believe them.

If they are admitting fault, run with it. Demand a house-call if possible--definitely demand a refund for outage times.

I've never had a satellite connection, so can't vouch for its reliability. Sorry.

11 posted on 04/04/2007 9:27:11 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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