[jdm]

Cool. Thanks a lot for the swift replies.

FReepaholic:

If so, then it sounds like a downlink issue.

Actually, tech. support was saying the problem wasn't on my end, but, for whatever reason, I just don't believe them. They were claming other folks in the area might be experiencing a similar problem.

I checked for obstructions and don't see any.

Swordmaker:

I played with alignment some more this evening. No dice. Actually, the last time a tech. was out here, he drew a vertical line with a black Sharpie on the pipe, to indicate the proper position. I have the positioning the way he recommendend. Still, the signal is just very weak.

Thank you again for your replies. I will keep troubleshooting.

[CJ Wolf]

http://www.kentucky.com/267/story/29994.html

Here is your problem. Sorry.

[FReepaholic]

How thick is the cloud cover in your area tonight?

I've heard that satellite TV receivers are affected by thick clouds.

[Swordmaker]

Actually, tech. support was saying the problem wasn't on my end, but, for whatever reason, I just don't believe them. They were claming other folks in the area might be experiencing a similar problem.

Uh, the satellite drifted out of orbit? With a satellite, your "area" should be anywhere in the visibility footprint...

[ShadowAce]

Actually, tech. support was saying the problem wasn't on my end, but, for whatever reason, I just don't believe them.

If they are admitting fault, run with it. Demand a house-call if possible--definitely demand a refund for outage times.

I've never had a satellite connection, so can't vouch for its reliability. Sorry.