[jdm]

Sorry for the vanitie. If anyone has satellite internet and has had dropped packet issues before, I would very much appreciate any input. Are there any downloadable utlities to fix this problem?

I'm on dial-up now -- it's the only way I can even access a web page.

Unfortunately, in my neck of the woods, satelitte internet is the only option for "high speed" internet, and the helpdesk should rename itself the "helpless desk"!

Hopefully this post won't be perceived as arrogant or with people thinking, "Why don't you just contact your internet provider." Because, honestly, I did, and they have no clue.

I know there are computer whizzes here who are much smarter than these guys I've been dealing with all day. I just go around in circles with them. And, unfortunately, they have no competititon in the area.

Any tips/suggestions HIGHLY appreciated and received with great thanks.

[jdm]

Trying to get out of a bind; would appreciate your knowledge/experience, if you wish to comment/share. Thank you.

[FReepaholic]

I don't have satellite. But, is your dish aligned correctly? Any new obstructions (tree limb, etc)?

On satellite systems, you "send" via a phone line, correct?

If so, then it sounds like a downlink issue.

Is your sat provider having problems?

Sorry I can't be of more help.