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(VANITY) Help...computer issue
1/22/07 | none

Posted on 01/22/2007 7:44:47 PM PST by JRios1968

Ok, folks...yes, I am logged in, moose bites can be nasti, etc...

I have a problem that's baffling me. My Gateway Pentium4 laptop (purchased in 2003) has decided that its monitor won't show up stuff anymore. If I hook up a regular monitor to it, I can see stuff just fine in the monitor (external) but otherwise I see nothing in the laptop's monitor.

I tried going back to its WinXP "Last Best Known Config" or whatever it's called, and nothing. I even tried to make the screen brighter...nothing.

Short of getting a new one (and no, I am not buying a Mac...my work and school configurations require WinXP,) what can anyone suggest? Thanks.


TOPICS: Computers/Internet
KEYWORDS: display; gateway; laptop; monitor
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1 posted on 01/22/2007 7:44:48 PM PST by JRios1968
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To: JRios1968; rzeznikj at stout

I need some help PING...


2 posted on 01/22/2007 7:46:08 PM PST by JRios1968 (Tagline wanted...inquire within)
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To: JRios1968

"Logged in, are you?"

somebody had to say it

3 posted on 01/22/2007 7:46:20 PM PST by martin_fierro (< |:)~)
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To: JRios1968
Maybe if you typed italics off?
4 posted on 01/22/2007 7:47:22 PM PST by Experiment 6-2-6 (Admn Mods: tiny, malicious things that glare and gibber from dark corners.They have pins and dolls..)
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To: JRios1968

When you boot, do you see anything or is it blank even during boot?


5 posted on 01/22/2007 7:48:15 PM PST by Army Air Corps (Four fried chickens and a coke)
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To: martin_fierro

LOL


6 posted on 01/22/2007 7:48:21 PM PST by JRios1968 (Tagline wanted...inquire within)
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To: Army Air Corps

I can see something...barely...and you can see something on the screen, but again, just barely


7 posted on 01/22/2007 7:48:52 PM PST by JRios1968 (Tagline wanted...inquire within)
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To: JRios1968

But seriesly, look at the keyboard for a FN-combination of keystrokes that might've turned off your laptop monitor, while leaving the external VGA port active.

It's typically fn+F5, but your keyboard may vary.


8 posted on 01/22/2007 7:49:51 PM PST by martin_fierro (< |:)~)
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To: JRios1968

Have you tried booting in Safe Mode?

I am asking questions based on a very similar, recent experience.


9 posted on 01/22/2007 7:51:04 PM PST by Army Air Corps (Four fried chickens and a coke)
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To: JRios1968
Perhaps the back light is burnt out?

They are typically florescent bulbs that are well buried behind the screen.

The machine is about the right age for the bulb to go.

10 posted on 01/22/2007 7:51:16 PM PST by Dinsdale
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To: JRios1968
Ouch. There isn't a lot for the normal user to do when a laptop's screen craps out. Even checking the connections is a repair-shop matter.

On some models there is a key sequence - shift-F5 on mine - that deactivates the laptop screen in favor of the external video. Check your manual for what that might be on your unit. Hit it a few times.

With the external monitor attached, you might try getting into Device Manager (Control Panel/System/Hardware tab) and looking for signs of failure under the "Display adapters" icon and the one labeled "System devices".

Then it's the shop, I'm afraid. Good luck and let me know if you get any more information.

11 posted on 01/22/2007 7:52:00 PM PST by Billthedrill
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To: martin_fierro

Good tip. That had happened to me after giving a presentation - forgot to switch back to LCD mode.


12 posted on 01/22/2007 7:52:30 PM PST by Army Air Corps (Four fried chickens and a coke)
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To: Dinsdale

I have a machine of the same age (Inspiron 8500) and I use it a lot (it was my primary machine). The same thing happened. Diagnostics showed that everthing was working normally save for the LCD - it was kaput. The LCD has been replaced and all is well.


13 posted on 01/22/2007 7:55:35 PM PST by Army Air Corps (Four fried chickens and a coke)
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To: JRios1968; Dinsdale
Dinsdale, is correct, the backlight has burned out.

That may be one of the cheaper fixes, keep your fingers crossed.

The laptop guy I work with can replace the bulbs in a 1/2 hour.

Y M M V

Cheers,

knewshound

http://www.knewshound.blogspot.com/
14 posted on 01/22/2007 7:57:06 PM PST by knews_hound (Sarcastically blogging since 2004.)
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To: JRios1968

Sounds like either the backlight or the inverter to me.


15 posted on 01/22/2007 7:58:07 PM PST by RosieCotton
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To: Army Air Corps
The bulbs are much cheaper.

I expect a replacement screen costs about as much as a new better laptop (unless you can e-bay it out of someone's bone pile and replace it yourself).

I will never again spend a penny on anything gateway (or Sony but for different reasons).

I've finally forgiven Seagate for shipping 100% bad batches of 20 Meg drives (I was out of choices).

16 posted on 01/22/2007 8:00:11 PM PST by Dinsdale
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To: Dinsdale

The replacement LCD was not bad (the campus computer store was able to get one for a relatively low cost).

I hear ya regarding Seagate. Recall some friends who had problems with their HDDs many years ago.


17 posted on 01/22/2007 8:05:39 PM PST by Army Air Corps (Four fried chickens and a coke)
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To: JRios1968

fn + F3, maybe?

18 posted on 01/22/2007 8:13:02 PM PST by martin_fierro (< |:)~)
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To: Billthedrill
With the external monitor attached, you might try getting into Device Manager (Control Panel/System/Hardware tab) and looking for signs of failure under the "Display adapters" icon and the one labeled "System devices".

Checking that, everything shows ok...gonna try the keystroke combos...

19 posted on 01/22/2007 8:19:08 PM PST by JRios1968 (Tagline wanted...inquire within)
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To: Army Air Corps

If it's that...OUCH


20 posted on 01/22/2007 8:21:22 PM PST by JRios1968 (Tagline wanted...inquire within)
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