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Need help with Computer Virus
Posted on 03/13/2006 9:39:12 AM PST by hsmomx3
My son recently downloaded the google toolbar and I ran the AV program and there were viruses detected in this particular item.
After the scan, AVG said, "selected object is located inside the archive and cannot be healed."
How in the world do I handle something like this?
TOPICS: Computers/Internet
KEYWORDS: avg; computers; viruses
1
posted on
03/13/2006 9:39:16 AM PST
by
hsmomx3
To: hsmomx3
Delete the archive (if you don't need any of its contents).
Otherwise, unpack the archive, ID the offending item, and repack the archive without it.
2
posted on
03/13/2006 9:40:20 AM PST
by
thoughtomator
(Nobody would have cared if the UAE wanted to buy Macy's...)
To: hsmomx3
Dittos on thoughtomator's comments - if you are unsure what an archive is it's usually a .zip file or similar (e.g., .rar) containing other files (that have been compressed and stored). AVG and most other modern AV packages will scan inside these archive files since they are can be (and often are) hiding places for a virus.
3
posted on
03/13/2006 9:42:40 AM PST
by
relictele
(No, I don't have a discount card. Yes, I know about the program. No, I don't wish to join today.)
To: hsmomx3
I agree with the posts ahead of this. One other thing to do though.... Make sure you have folder options to view hidden files because these things like hiding in those types of files too....AVG should tell you exactly path where it is located. Just go in and zap them there.
4
posted on
03/13/2006 9:52:01 AM PST
by
b4its2late
(There are good terrorists.............. DEAD ONES.)
To: relictele
Dittos on thoughtomator's comments - if you are unsure what an archive is it's usually a .zip file or similar (e.g., .rar) containing other files (that have been compressed and stored). AVG and most other modern AV packages will scan inside these archive files since they are can be (and often are) hiding places for a virus.Thank you for elaborating on this. Some people don't realize that asking implies almost total ignorance, and nothing can be assumed.
In a WindowsXP system, where might these files be located?
5
posted on
03/13/2006 9:54:35 AM PST
by
Publius6961
(Multiculturalism is the white flag of a dying country)
To: hsmomx3
A side note: very frustrated with Google and Yahoo and their POS tool bars.
It is not obvious that you are installing them and when I accepted an upgrade to Acrobat, even though I specified that the Yahoo tool bar not be installed, it installed it anyway.
And then when I uninstalled the Yahoo tool bar, Acrobat wouldn't work. Had to revert back to a prior Acrobat version that didn't include the toolbar.
Now, only my password protected account has sys admin privileges so that no one else in my family can install software without me being involved.
Have you tried uninstalling the toolbar and running the virus scan again?
6
posted on
03/13/2006 9:55:57 AM PST
by
dhs12345
To: dhs12345
Yes, I did that but to no avail.
I will keep playing around with this.
7
posted on
03/13/2006 11:50:44 AM PST
by
hsmomx3
(Steelers in '07--Go BIG BEN!!!)
To: Publius6961
In a WindowsXP system, where might these files be located? Unfortunately there are no absolutes with respect to file location, but some likely places (folders) are Program Files, Windows, My Documents or any other place you store/keep downloaded files from your e-mail or the Internet. The virus scan should identify the (archive) file name and its location and you should be able to navigate to the folder in question to examine/remove without having to hunt for it. The alternative is to search all of your hard disk (C:) for files with the extension .zip, .rar etc. then virus-scan the resulting list.
8
posted on
03/13/2006 12:08:25 PM PST
by
relictele
(No, I don't have a discount card. Yes, I know about the program. No, I don't wish to join today.)
To: dhs12345
It is not obvious that you are installing them and when I accepted an upgrade to Acrobat Get rid of Acrobat. It's bloated and so...1990s.
Download and install the Foxit Reader.
It'll do everything that Acrobat will do and it does it faster and more efficiently with no additional crap to go with it.
9
posted on
03/13/2006 12:55:43 PM PST
by
Bloody Sam Roberts
(Crime cannot be tolerated. Criminals thrive on the indulgences of society's understanding.)
To: Bloody Sam Roberts
Thanks!
Noticed that other apps install the tool bars, too. Must be a way for them to make a few extra dollars. Most people don't care but I like to keep my computers simple and without a lot of useless garbage.
Will dump Acrobat.
10
posted on
03/13/2006 1:23:58 PM PST
by
dhs12345
To: hsmomx3
You might try this online scan, which is compatible with AVG and most other scanners that reside on your hard drive:
http://www.ewido.net/en/download/
Ewido-Free Malware Scan (beta)
11
posted on
03/13/2006 1:24:25 PM PST
by
backhoe
(Just an Old Keyboard Cowboy, Ridin' the Trakball into the Dawn of Information)
To: hsmomx3
I never use Google toolbar or any of the other fancies that get spread around.
If you want to Google something, just go to Google!
I would love to figure out a way to uninstall the Google tb from Firefox, I'm running Firefox 1.0
12
posted on
03/13/2006 1:28:23 PM PST
by
djf
(I'm not Islamophobic. But I am bombophobic! If that's the same, freakin deal with it!)
To: Bloody Sam Roberts
re: Foxit:
integration into IE 6.0 ?
can set as default pdf app ?
To: Bloody Sam Roberts
disregard post 13.
works great & much smaller than acrobat
Thnx
To: TheOracleAtLilac
Integrates the same as Acrobat as far as I know.
Can easily be set as the default even if you keep Acrobat around.
15
posted on
03/13/2006 4:24:31 PM PST
by
Bloody Sam Roberts
(Crime cannot be tolerated. Criminals thrive on the indulgences of society's understanding.)
To: TheOracleAtLilac
disregard post 13. Oopsy.
16
posted on
03/13/2006 4:25:44 PM PST
by
Bloody Sam Roberts
(Crime cannot be tolerated. Criminals thrive on the indulgences of society's understanding.)
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