Posted on 10/10/2014 7:52:05 PM PDT by 2ndDivisionVet
* First Sargent Albert Marle boarded plane wearing a jacket lined with medals
* Asked US Airways attendant if she could hang up his 'Dress Blues' uniform
* But she reportedly refused, saying coat closet was for first-class fliers only
* Outraged passengers offered Sgt Marle their seats, but he politely declined
* After fliers spoke of the incident online, social media users hit out at airline
* US Airways has since apologized and launched investigation into incident
US Airways has sparked outrage after a flight attendant allegedly refused to hang up an Army Ranger and combat veteran's jacket to stop it from creasing.
First Sargent Albert Marle was wearing a jacket lined with medals when he boarded Flight 1930 from Portland, Oregon, to Charlotte, North Carolina, yesterday.
But when he asked an attendant to hang up his 'Dress Blues' uniform, she reportedly refused, saying the coat closet was for first-class passengers only and he was seated in coach....
(Excerpt) Read more at dailymail.co.uk ...
I’ve heard that SW and US Air are merging. Is that true?
It wasn’t rules, she just didn’t want to!! B****!!!
I mean, there are surely guidelines, but every airline will allow for “best judgement”
This airline is apologizing, not because they’re sorry (or they’d do something great for the serviceman) but it’s CYA time. grrrrrrr
Maybe that’s what you think, but they are (usually) quite smart and accomplished. At least with my son’s former airline. He was a flight attendant and they have intensive training on how to treat customers, how to handle this emergency and that emergency. You would be surprised.
Ok, wrong airline, it’s apparently American, not SW.
It wasn’t rules, she just didn’t want to!! B****!!!
Exactamundo. Bad hair day, wrong time of the month, etc. I’m sure she had a good reason for not doing it.
Have you seen the coat in question? I think you might change your mind (daughter of a Marine dad and six other military family members)
Your understanding of the history of US Airways is in error. One idiot F/A dowe not represent the airline. Unlike you I am very personally acquainted with the airline
As I said, at one time US Airways had a virtual monopoly on air travel here. So I had to fly with that airline; for the most part I had no other choice. As a frequent passenger, I have more than my share of stories of lousy service and a general bad attitude. I’m not the only one. I worked for 35 years in a law office and if I treated clients the way this airline treated me on more than one occasion, I would be out of a job. But as far as I know, none of the employees with whom I had a bad encounter, were never disciplined and I never received so much of an apology from the airline.
Give me Southwest or any of a number of other airlines. At least they don’t regard their passengers as less than human.
So your anecdotal experience with an airline you do not like reveals the real reason this flight andendant did this stupid thing? That is called a strawman. And just because YOU don’t know if employees are disciplined for stupid things does not make it true. Your logic has failed on many levels.
I can tell you first hand that US Airways employees are disciplined for stupid things they might do. I’ve made sure of it on more than one occasion.
It’s a coat. I may have gotten wrinkled. Yes, the flight attendant was being stupid. But I’m not going to equate this with the kidnapping of the LIndbergh baby. My “outrage” meter requires something a bit more heinous.
I think I used the word “appalled” instead of outraged. Still in all ....
“not sure what the shoulder cord is for”
I was a combat engineer but my brother was a Ranger and he had the blue cord. I’m pretty sure it’s for infantry.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.