AI makes the new rules ,LOL
Here in LA they also use UPS, Staples, and Whole foods
Obviously a local merchant’s choice. I don’t have any problems with Amazon returns via local UPS. In fact, just dropped off a return yesterday.
I had a similar experience with other items. I experimented with the return reason and was able to get the ups drop off selection. I don’t recall which one though.
My nearest Whole Foods [alternate reality spaces, AFAIAC] are ~340 miles away.
Around here we’ve always had Kohl’s stores as a drop off along with the UPS. I don’t know if there’s any Kohl’s stores around you or if they still do that because I haven’t had to return anything yet this year, but you could check.
What changed? UPS no longer accepts drop offs?
I use the UPS drop off. They say they charge a dollar but i haven’t paid any thing.
I recently used UPS.
Made an Amazon return at Kohls last week
Try Kohls if you have one.
I try not to buy anything from Amazon that I might have to return. Their return policy used to be easy. Just box it up, print out the label, and find a UPS driver to give it to. Now, you have to take it to a UPS store or pay an additional “fee.” The nearest UPS store is 60 miles from me.
Could be worse. I’m at least 180 miles in any direction from the nearest of either.
I’ve had three mail in returns to Amazon in the last two years; They say they have received none of them, despite tracking showing that they did. Fortunately the total cost of all that returned stuff is under $75. And every time I have contacted them by phone or by online chat, for ANY reason,the “Customer Service” people have outright lied to me, even when there was no good reason to do so.
I boycotted Amazon for many years due to Bezos’ leftist activism, but when I quit using eBay and PayPal due to THEIR evil policies, I had to start using Amazon again in order to get stuff (mostly electronic and electrical components) I need at a reasonable price and relatively conveniently.
I wish there was a good alternative, so that I could go back to boycotting them....
I returned an Amazon item to the UPS Store two days ago. I too noticed that Whole Foods was the first return location presented, but clicking on ‘see more return options’ (or words to that effect) revealed the UPS Store and others.
Yeah for us we always do amazon returns at whole foods, its closer to my house and you dont need the original shipping box so for me its much easier but it all depends. You also dont need to bring out a shipping label..but here you also have the option to drop it off at your local staples if there is no whole foods in your area
I have AZ prime and have never been charged a fee for UPS drop off, nor do I have to package it or label it. I get a QR code for them to scan and they handle all of it.
When I do a return, there are usually 2 or 3 choices showing. Below that is a dropdown menu where you can select from 3 or 4 more options. Maybe you missed the dropdown?
Get it changed to UPS. I prefer Amazon chat that is a bit hard to find.
https://www.bing.com/copilotsearch?q=where+is+amazon+chat&form=CSBRAND
We can bring them back to Kohls where I am. of course, you go to Kohls to check out the kitchen stuff…and then buy it from Amazon, so its like their showroom to start with.
also have had a few purchases ‘get lost’ in transit- had a $200 floor heater get lost in utah- many states away- Amazon did credit the account- but woudl have rather had the heater- needed it this winter! lost a couple other puirchases too-