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Posted on 04/01/2026 5:40:17 PM PDT by ducttape45
Comcast is migrating Xfinity residential email accounts to Yahoo Mail, a shift that underscores how ISPs are offloading non-core applications to specialized providers. Comcast is transitioning existing Xfinity email mailboxes to be hosted by Yahoo Mail while allowing customers to keep their current @comcast.net or @xfinity.com email addresses. The migration is being phased, with customers notified by Comcast when their account is eligible and given guidance to complete setup. After migration, users access their mailbox through Yahoos web and mobile clients or supported third-party email apps. Mail, folders, contacts, and calendar data are moved as part of the process, with Comcast publishing specific steps and FAQs on support pages to reduce friction.
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I got my first personal email address from Pacific Bell Company back in the late 90s. Pacific Bell was “Regional Bell Operating Company.” They provided our landline phone service. I used a dial-up modem with them as the ISP, then upgraded to two bonded ISDN channels, then to DSL. They became “PacBell” part of Pacific Telesis, then SBC Communications, then SBC Pacific Bell. Then SBC acquired the original AT&T Corp. (the long-distance giant) and adopted the AT&T name, becoming AT&T Inc. Pacific Bell was integrated into this new national entity and began doing business as AT&T California. In 2006, Pacific Telesis was legally dissolved into AT&T Teleholdings. The Pacific Bell brand was fully retired for marketing in favor of the AT&T logo, though the legal name Pacific Bell Telephone Company still exists today as AT&T’s incumbent local exchange carrier (ILEC) in California.
Their DSL service was so crappy I left and went to Comcast cable plant for their triple play. Their service deteriorated so badly I left them after a decade and went to AT&T fiber.
Through all of that, my original email address from the mid 1990s still works. The @pacbell.net emails became legacy AT&T email accounts (alongside other former Baby Bell domains like @sbcglobal.net, @nvbell.net, etc.).
I access @pacbell.net via standard IMAP/SMTP settings in my Outlook and Apple Mail clients (with occasional requirements for app-specific passwords or secure mail keys due to 2FA).
The email has remained free for qualifying legacy customers such as me! Support became limited (actually almost non-existent) as it was treated as a legacy product.
In mid-2025, AT&T fully transitioned mail routing (MX records) for all its legacy consumer email domains—including pacbell.net—directly to Yahoo Mail’s infrastructure. Inbound email now routes purely through Yahoo servers, with improved integration into the modern Yahoo Mail experience (while still allowing login with the original @pacbell.net address. The addresses themselves were not deleted; existing accounts continue to work. However, the service is now essentially a Yahoo-hosted legacy email under the AT&T partnership umbrella.
Lots of blah, blah, blah there that will make your eyes glaze over. But the most astonishing thing is that, through all those corporate mergers, acquisitions and divestitures, my @pacbell.net address continues to work. After 30 years! And I don’t pay a dime! It just works.
I have an ILEC (Incumbent Local Exchange Carrier) RBOC email address that’s only slightly newer than yours, from BellSouth. They eventually became AT&T (again), then the email got run through/by Yahoo, but still uses that BellSouth domain name. The email address is 27 or 28 years old, dates from when I got T1-speed ADSL to replace a 2nd phone line for dial-up.
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😠 I no longer use their cable service. But do use the internet and mail. It seems all they do is act like they don’t even want our business.
As if Commiecast doesn’t stink bad enough.
I got this email a long time ago. The message explicitly stated that I could keep my email address, but when I started the process to go to Yahoo mail, I got a message that I couldn’t keep my address. So I stopped & haven’t transitioned. I was wondering if I’d be forced to do this. I don’t want to have to change my email address.
Yes
Email Mail we don’t sell your information we rent it out?.
I don't like the fact that they're not lowering the monthly rates to compensate the users. I mean, if they're cutting out email service, then we should see a reduction in our bills, right? But by them porting the email service over to Yahoo, and forcing the user to have to pay extra money to them to get the same level of service, it's not right. So bye bye Comcast.
A lot of the ISPs have decided they don’t want to be in the email business, so they’ve been outsourcing it. Mine went to Yahoo a couple years ago. It kinda blows.
Interestingly, I don’t pay anything to Comcast. When we moved from Oregon to Idaho, Comcast wasn’t a local option. But they told us we could continue to use email. It’s been free for the last 10 years, although I pay another company for internet service. Oh well...
I have that service. I'm surprised AOL is still in existence. That said, the service has been fine, no problems. I can either use an email client (Thunderbird) or log into AOL if necessary.
I will never, ever, pay another penny to ComCrap.
Pretty soon I’ll be able to say the same thing. 😁
I have a friend who used to work for ComCrap. I found a picture one day that showed a bunch of their trucks sitting in several feet of water during a flood. He got a good laugh over that!
Gonna have fiber installed next Friday the 10th. The company is so booked up it's over a week out. Comcast is really alienating their customer base. Sad to see, but I look forward to seeing it gone.
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