Posted on 11/08/2024 3:13:08 PM PST by nickcarraway
A customer, who rented a car on Hertz’s supposed ‘unlimited miles’ deal, found himself slapped with an eye-watering $10,000 bill after he clocked a staggering 25,000 miles in just one month. When he challenged the charge, Hertz did the unthinkable – they threatened to get him arrested.
The saga began when the customer, who posted his encounter on TikTok, claimed his rental agreement clearly stated ‘unlimited miles.’ Yet, after his epic journey, he returned the car only to face a hefty charge and a raging Hertz employee. ‘Show me where it says I can’t charge you!’ barked the employee, adding fuel to the fire.
When the baffled customer pointed out his contract’s fine print, noting ‘free miles,’ the employee shot back, ‘You never signed anything allowing you to drive 25,000 miles!’ – a line that’s left the Internet in stitches, with comments mocking the idea that ‘unlimited’ could ever have limits.
The drama quickly went viral, with viewers rallying behind the driver. Comments flooded in, with some saying, ‘Unlimited means UNLIMITED.’ Hertz have since backtracked, issuing a public apology and clarifying that the customer will not have to pay for his miles.
Not the first Hertz hustle
This isn’t the first time Hertz have been in hot water. The rental giant has faced past scandals, like charging electric car renters for petrol! One user said, ‘Hertz wants the glory of advertising ‘unlimited miles’ but none of the hassle of actually delivering it.’
I rent from Enterprise.
I have been known to drive from my house in northwest Mississippi to New Mexico and back in 5 days for a total of 2,400-2,500 miles.
Love those unlimited miles!
I had a rental pickup for 8 weeks straight and drove it from home base (northwest Mississippi/Memphis, TN.) to Pensacola twice, Arkansas, Oklahoma, Indiana, Illinois, etc during that time period…had to stop and get the oil changed twice and was getting close to a third oil change before I returned it.
“Trolling again I see.”
Just trolling stupid comments
Nothing personal
You troll everybody. Every post you make is a troll.
Which is why no one takes you seriously.
Trolling again, I see.
friend and I who had both driven from Pittsburgh to Mississippi and back in a weekend figured we could drive from NYC to California and back in a week back when unlimited mileage existed just for the helluva it.
Always understand if you’re renting from a Hertz owned and operated location or a franchisee or independent operator. Only use company owned and operated locations. That’s true for any national rental car company. I would bet this location is a franchisee.
“Hertz admits it.”
So says Ronan Glon. A contributing writer. Not a staff writer.
#6 Plus where did he drive to?
Maybe he just hacked into the odometer and turned it up, kinda like they (some car dealers is what I heard) used to do with the old mechanical odometers.
Could.
Why does anyone rent from Hertz?
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