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Hertz hits customer with $10,000 bill after ‘unlimited miles’ deal, then threatens to arrest him for complaining.
EuroWeekly News ^ | 07 Nov 2024 | Marc Menendez-Roche

Posted on 11/08/2024 3:13:08 PM PST by nickcarraway

A customer, who rented a car on Hertz’s supposed ‘unlimited miles’ deal, found himself slapped with an eye-watering $10,000 bill after he clocked a staggering 25,000 miles in just one month. When he challenged the charge, Hertz did the unthinkable – they threatened to get him arrested.

The saga began when the customer, who posted his encounter on TikTok, claimed his rental agreement clearly stated ‘unlimited miles.’ Yet, after his epic journey, he returned the car only to face a hefty charge and a raging Hertz employee. ‘Show me where it says I can’t charge you!’ barked the employee, adding fuel to the fire.

When the baffled customer pointed out his contract’s fine print, noting ‘free miles,’ the employee shot back, ‘You never signed anything allowing you to drive 25,000 miles!’ – a line that’s left the Internet in stitches, with comments mocking the idea that ‘unlimited’ could ever have limits.

The drama quickly went viral, with viewers rallying behind the driver. Comments flooded in, with some saying, ‘Unlimited means UNLIMITED.’ Hertz have since backtracked, issuing a public apology and clarifying that the customer will not have to pay for his miles.

Not the first Hertz hustle

This isn’t the first time Hertz have been in hot water. The rental giant has faced past scandals, like charging electric car renters for petrol! One user said, ‘Hertz wants the glory of advertising ‘unlimited miles’ but none of the hassle of actually delivering it.’


TOPICS: Business/Economy; Chit/Chat; Travel
KEYWORDS: blogs; fake; pwnd
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To: nickcarraway

I have a bridge to sell you. Half-off till next Sunday.


21 posted on 11/08/2024 3:44:44 PM PST by TexasGator (I l I l l I. I . I I)
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To: nickcarraway

You are being pwnd. These staged fake videos are done by the thousands every day.

You believe this happened? Tell me what city this happened in. Tell me the name of the customer.

This is a typical internet rumor. It would classify as fake news, but it’s nowhere near news.


22 posted on 11/08/2024 3:54:18 PM PST by Responsibility2nd (45/FJB/47)
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To: nickcarraway

I bought my wife’s car from Hertz, a 2018 Toyota Avalon in March 2019 with 23,000 miles for $20,000 even. It turned out to be a great deal. We just passed 100,000 miles and no issues whatsoever.


23 posted on 11/08/2024 3:54:57 PM PST by Dr. Sivana ("Whatsoever he shall say to you, do ye." (John 2:5))
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To: TexasGator

Actually getting a good attorney and suing is good advice.

For Hertz.

They should find the fool who made this libelous video and sue him.


24 posted on 11/08/2024 3:56:18 PM PST by Responsibility2nd (45/FJB/47)
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To: hecticskeptic

Maybe two drivers?


25 posted on 11/08/2024 3:57:36 PM PST by Enterprise (These people have no honor, no belief, no poetry, no art, no humor, no patriotism.)
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To: nickcarraway

That’s almost a thousand Miles a day...How is that physically possible?


26 posted on 11/08/2024 3:59:56 PM PST by Mr. K (no consequence of repealing obamacare is worse than obamacare itself.)
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To: Harmless Teddy Bear

I hope you realize this apology never happened because this event never happened.

Here we have blogs repeating other blogs who got the story from the first blog who found a fake video exchange between two unidentified people.

As others have said on this thread..... Name names and places. Then we will believe it.

Until then - this is crap blogging at its best.


27 posted on 11/08/2024 4:02:02 PM PST by Responsibility2nd (45/FJB/47)
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To: Leaning Right
Major news sites like MSN have covered the story.

Link please. Every link I found goes to some blog or some "news" site no one's heard of.

Like...

EuroWeekly News ^ | 07 Nov 2024 | Marc Menendez-Roche

28 posted on 11/08/2024 4:05:13 PM PST by Responsibility2nd (45/FJB/47)
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To: Leaning Right

” But I did a quick before posting (as I usually do). I think it’s legitimate. Major news sites like MSN have covered the story.”

LOL! MSN doesn’t “cover”. They just pull in stories to generate clicks.


29 posted on 11/08/2024 4:05:58 PM PST by TexasGator (I l I l l I. I . I I I ")
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To: TexasGator; Responsibility2nd

> LOL! MSN doesn’t “cover”. They just pull in stories to generate clicks. <

Agreed. But unlike with many blogs, I would think a major site like MSN would do a bit of vetting first. Because if they keep on reporting nonsense, they would quickly lose what credibility they have.

https://www.msn.com/en-us/money/other/hertz-apologizes-for-charging-customer-10000-for-miles-on-unlimited-mile-rental/ar-AA1tCesl

No disrespect meant. But I’m done debating this. If this is later proven to be a hoax, I will happily stand corrected.


30 posted on 11/08/2024 4:18:59 PM PST by Leaning Right (It’s morning in America. Again.)
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To: Responsibility2nd
"The Drive" who has the original statement and "Jalopnik" are both highly respected car e-magazines.

You are free to believe what you like of course.

31 posted on 11/08/2024 4:22:25 PM PST by Harmless Teddy Bear ( Not my circus. Not my monkeys. But I can pick out the clowns at 100 yards.)
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To: Leaning Right; TexasGator

I stand corrected. MSN did join the long list of liars who promulgated this story.

I guess I really shouldn’t be surprised. Nothing from MSN is to be believed unless they steal a legitimate story from a legitimate source.


32 posted on 11/08/2024 4:25:11 PM PST by Responsibility2nd (45/FJB/47)
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To: hecticskeptic
Sheesh.... How does one do 25,000 miles in one month?

You could drive from Daytona Beach to LA and back, five times..

33 posted on 11/08/2024 4:26:06 PM PST by neverevergiveup
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To: Harmless Teddy Bear

You seem to know all the facts of the matter. Did The Drive and Jalopnik tell us who the customer was? And the location of this incident?

Or did they just regurgitate other fake blogs by repeating the same lies over and over. BTW. One Mile at a Time (another blog) had this “story” first.

https://onemileatatime.com/news/hertz-unlimited-miles-rental/


34 posted on 11/08/2024 4:32:15 PM PST by Responsibility2nd (45/FJB/47)
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To: Harmless Teddy Bear

If it was a true, real names and places would be mentioned, and the reason given why over 800 miles a day on average were driven, which would be even more interesting than Hertz charging someone for it. I don’t care how respected the publication is. These days media companies don’t worry about publishing fake news.


35 posted on 11/08/2024 4:33:02 PM PST by norcal joe
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To: Leaning Right

“I would think a major site like MSN would do a bit of vetting first. “

MSN posted this story at least three times with at least three different writers!

Not their usual news feed ...


36 posted on 11/08/2024 4:44:28 PM PST by TexasGator (I l I l l I. I . I I I ")
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To: Responsibility2nd
The Drive contacted Hertz to get their side of the story.

Hertz said that it was a mistake, the customer would not be charged and the owner and employees of the franchise would be retrained. So Hertz admits it happened.

They, as far as I can tell, did not contact the customer.

Now you are, as I said, perfectly free to believe that everyone, even Hertz, is lying for some weird reason but the evidence does seem to be against it.

37 posted on 11/08/2024 4:48:32 PM PST by Harmless Teddy Bear ( Not my circus. Not my monkeys. But I can pick out the clowns at 100 yards.)
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To: Harmless Teddy Bear

“”The Drive” who has the original statement and “Jalopnik” are both highly respected car e-magazines.”

ROTFLMAO!


38 posted on 11/08/2024 4:53:03 PM PST by TexasGator (I l I l l I. I . I I I ")
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To: TexasGator
Trolling again I see.
39 posted on 11/08/2024 4:55:31 PM PST by Harmless Teddy Bear ( Not my circus. Not my monkeys. But I can pick out the clowns at 100 yards.)
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To: nickcarraway

“FREE” as written in the contract, does not mean the same as “UNLITIMED” as stated in the verbal agreement. What was the full paragraph in the written contract?


40 posted on 11/08/2024 4:56:00 PM PST by eccentric
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