A few weeks ago, I ate at a TGI Friday at Dallas Ft. Worth Airport. After waiting for my bill, the waitress pointed to a QR code on the table and told me to do it myself. I had to scan the code, manually enter my card info and not get a printed receipt.
Then they had the stupidity to include a link for a survey.
I completed the survey and told them that I would not be returning to their restaurants. And the waitresses tip was reduced because I as the customer was being required to do her job.
They replied that they were sorry that I chose to not tip the waitress so much money.
Hey. do dumb things get dumb results. I hope others do the same and put a stop to that kind of nonsense.
That is actually more common than you might imagine. Even in situations like this in a "captured" market. People find ways to avoid fees and taxes, very easily actually and they do.
A few weeks ago, I ate at a TGI Friday at Dallas Ft. Worth Airport. After waiting for my bill, the waitress pointed to a QR code on the table and told me to do it myself. I had to scan the code, manually enter my card info and not get a printed receipt.
This is planning to eliminate good waitresses and you will be served by DEI next time assuming you get any service.
I understand why mgt is doing this. But their successful competition will not. This should drive the market to local eateries like in the old time movies.
We are in the beginnings of the market place adjusting.
“After waiting for my bill, the waitress pointed to a QR code on the table and told me to do it myself. I had to scan the code, manually enter my card info and not get a printed receipt.”
I wouldn’t have done it... I would have forced them to take cash if they wanted to get paid.
The new scam that is starting to trend is QR codes on the product shelves instead of prices. So without a phone and app you cannot tell what the price is of the product you might or might not buy depending on price.
I don’t buy it and tell them why as I walk out. I’m not even sure this is legal in most states, prices have to be accurate, obvious to prevent “bait and switch”., and legible. Needing a phone and app to read the price is NOT obvious and legible. It is a devious scam practice to hide the price from most until they get to the register and it is scanned. And once scanned you have agreed to paying for it.