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Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area ^ | Feb. 28, 2024 | Chris Chmura, Stephanie Lucero, Alyssa Goard and Camille Lopez Rodriguez

Posted on 03/18/2024 6:32:09 AM PDT by Leaning Right

Frank Rodriguez in San Francisco says he has been dealing with a difficult LG fridge since 2021. “This one cost me $2,000 and it’s been a nightmare,” he said.

He says it’s not freezing well. Techs have repeatedly tried to fix it, but haven’t. Frank says he’s asked for a replacement or a refund. But that hasn’t happened.

*snip*

LG says it put an arbitration notice on the box. It’s now asking a federal judge to require individual fridge owners to move their case to arbitration -- in private. But owners we interviewed say they never saw the box because delivery people unboxed their fridge.

(Excerpt) Read more at nbcbayarea.com ...


TOPICS: Business/Economy; Chit/Chat; Miscellaneous
KEYWORDS: appliances; contractofadhesion; lg; refrigerator; refrigerators
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To: Red Badger

https://speedqueen.com/products/all-products/

We have the TR7 model with the board.
The TC5, TR3 and TR5 all have the dial and buttons to change cycles. Just like in 1965. The TC5 model also does not have a lid lock.

The dryer we have is the DC5. No board at all. Buttons and dials to control it and turn it on. A very simple machine.


61 posted on 03/18/2024 8:12:44 AM PDT by woodbutcher1963
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To: woodbutcher1963

Speed Queen is made by a commercial/industrial appliance maker, so their stuff has to last a long time.................


62 posted on 03/18/2024 8:14:48 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Leaning Right

Owner should claim they wrote additional language where LG owes $1million for failures on the box.


63 posted on 03/18/2024 8:15:29 AM PDT by CodeToad (Rule #1: The elites want you dead.)
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To: woodbutcher1963

Too bad they don’t make refrigerators...................


64 posted on 03/18/2024 8:15:38 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Robert DeLong
We bought a Whirlpool washing machine a little over two years ago. Too many choices on the electronic control panel but wanted the capacity. A few weeks ago it wouldn't complete a cycle, was thinking Oh no, here we go. I finally got it to spin and drain then unplugged it to see if it would reboot. Did it twice before it picked up and has been working since.

Used to do this frequently plus reload software on the old Dos 3.11 systems. If all else fails, reboot!

65 posted on 03/18/2024 8:17:17 AM PDT by Dust in the Wind (Vote anyway)
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To: Dust in the Wind
Good deal. Glad to hear that. 🙂 👍

The key is to unplug it and leave it unplugged for a while before plugging it back into the outlet, for others reading these comments. 🙂

66 posted on 03/18/2024 8:21:29 AM PDT by Robert DeLong
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To: Blueflag

I have been told NEVER to buy a LG product. Just bought a whirlpool that is being delivered this morning.


67 posted on 03/18/2024 8:23:03 AM PDT by pollywog (" O thou who changest not....ABIDE with me")
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To: Red Badger

They have 5 year warranties on most of their products. So, they have to make them better. This lid lock mechanism has been an issue for all the washers that have them. Based on the amount of hits on the YouTube videos watched to repair the problem. So, now they offer the model without a lid lock.

There is also a hack to disable the lid closed indicator. Which means you can actually open the lid while it is running and throw in that SOCK that you dropped on the way to the machine.


68 posted on 03/18/2024 8:29:31 AM PDT by woodbutcher1963
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To: Leaning Right
Many viewers and the lawsuit claim the compressor frequently dies long before the 10-year warranty or 20-year lifespan that LG advertises.

Our LG linear compressor failed after 10 years and three months.

69 posted on 03/18/2024 8:29:41 AM PDT by Sicon ("All animals are equal, but some animals are more equal than others." - G. Orwell>)
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To: woodbutcher1963

Old machines did not have a lid lock.

I used to watch the clothes being washed as a kid...............


70 posted on 03/18/2024 8:30:53 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: woodbutcher1963
Due to the technology, the surge protector does not have to be expensive. I was on a military field operation and we had a computer hooked up to a cheap computer surge protector. One of the generators went rogue and ran to red line. The surge protector caught on fire (it was pretty dramatic), but the computer was fine.

I have been told that lightening strikes are very hard to protect because they are so strong they can jump the gap when the fuse is fried. But I guess it is determined about how far away the strike occurs. Most of the problems we have are the regular dirty surges that would never harm an incandescent light bulb, but over the long term are destructive to computers.

71 posted on 03/18/2024 8:32:13 AM PDT by fini
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To: Red Badger

There was probably a lawsuit because some kid got hurt during the spin cycle.

Similar to the PTO/deck disengages on my John Deere lawn tractor when you put it in reverse.

Similar to McDs cup that has a reminder that the COFFEE IS HOT(don’t spill it on your crotch ya stupid beotch).


72 posted on 03/18/2024 8:35:56 AM PDT by woodbutcher1963
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To: Robert DeLong

“Another problem with these so-called smart refrigerators are that electrical storms can wipe them out by frying the electronics when power surges occur. Same goes for microwave or regular ovens.”

So, what are you supposed to do? Throw the breaker when there’s an electrical storm? Because I sure as hell can’t move the damned thing away from the wall to unplug. How many of these LG parts are actually “made in China”, I wonder. It’s always a tradeoff....price and affordability vs. quality and reliability. I’d rather pay more for a brand name like Frigidaire or Whirlpool, and even then you have to worry about those ‘components’ that are farmed out.

***
They produce their line of products in South Korea, China, the USA, Mexico, and a couple of other sites in Europe and Asia, making their affordable, high-quality appliances more accessible to customers all over the globe.

https://insights.tetakawi.com/where-are-lg-appliances-made


73 posted on 03/18/2024 8:37:43 AM PDT by Danie_2023 (n)
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To: woodbutcher1963

>>>There was probably a lawsuit because some kid got hurt during the spin cycle.<<<

That’s exactly what happened. A few broken arms from someone, not necessarily kids, and they sued companies for their own stupidity............


74 posted on 03/18/2024 8:38:51 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Dust in the Wind

“Used to do this frequently plus reload software on the old Dos 3.11 systems. If all else fails, reboot!”

Only, that is what’s called a “cold boot” (unplugging).


75 posted on 03/18/2024 8:40:34 AM PDT by Danie_2023 (n)
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To: Leaning Right

My dad bought a Kenmore fridge in the 1970s, nearly 50 years ago. Still works fine, never needed service.
I buy and flip residential property. When it’s a good idea to add or replace appliances, I get them on Facebook. There’s always someone “upgrading” from a good old machine to something shiny and “smart,” and grateful to have you haul it away to where it is likely to keep working for another decade.


76 posted on 03/18/2024 8:41:25 AM PDT by Buttons12 ( )
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To: fini

In my situation, the lightning hit a tree right outside my house. So, at least it did not hit my house and start it on fire.

A guy in my office lost pretty much all the expensive electronic equipment in his house one time when it got hit by lightning. Enough that he claimed it on his home owners policy. As he was complaining about it I reminded him he should be grateful his house did not catch on fire and burn down.


77 posted on 03/18/2024 8:42:57 AM PDT by woodbutcher1963
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To: Danie_2023

I have gotten surge protectors for all of these appliances as a result.


78 posted on 03/18/2024 8:45:53 AM PDT by Robert DeLong
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To: Danie_2023

‘Cold boot’ - OK.


79 posted on 03/18/2024 8:47:33 AM PDT by Dust in the Wind (Vote anyway)
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To: Blueflag

I believe that the older appliances are the good ones...


80 posted on 03/18/2024 8:50:00 AM PDT by pollywog (" O thou who changest not....ABIDE with me")
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