Posted on 05/10/2023 8:07:05 AM PDT by Responsibility2nd
Seguin resident Selena Palomares and her family have been going to Taco Tejano for over 15 years. When her family tried to eat at the restaurant recently, they were turned away because of her children.
Palomares shared her experience at the Seguin Tex-Mex restaurant on social media on May 3.
It had been a few months since the family went to the Tex-Mex spot, which that day consisted of her 2- and 3-year-old daughters, her mother, and herself. Her mom entered the restaurant first to use the restroom. Palomares was getting her daughters out of the car while her mom was getting high chairs and a table ready.
As Palomares started to enter the restaurant, her mother came out and told her they aren't welcome in Taco Tejano.
"I have my two children in my hands and that's when she pulls me to the side and she's like, 'They said that we couldn't go inside and eat there because the kids make a mess and we don't clean up after them,"' Palomares claimed.
Embarrassed by the situation, Palomares said she couldn't bring herself to go inside and speak with the waitress, so she left and took her gripe to social media.
"Every time we go out to eat I clean up after my kids, my kids aren't throwing chairs around, they're not running around the restaurant or tossing food across the restaurant—that's not what is happening," Palomares said.
Palomares said she doesn't know any of the employees outside of the restaurant setting personally, so nothing was malicious. But a social media post on the Taco Tejano page made Palomares feel like the restaurant was trying to target her family.
She did note that her kids do drop food on the floor as toddlers do from time to time, but she says she never left a restaurant so messy that someone would need to ban them from eating in the restaurant, which is exactly what happened.
"Based on the last time they were in here, I personally made the decision to refuse service to them. Basically, that was all that was said when the mom came in by herself," said Taco Tejano owner Alicia Sepeda. "Just because of certain issues we're going to refuse the right to service, period."
Staff was polite when speaking to Palomares' mother, Sepeda noted.
"I really want to remain respectful to everyone involved," Sepeda said. "I made a professional business decision based on my customer complaints, and how employees were being treated and that was it."
"It was because of all the comments that were made about the kids because we never said that period, it was said by her, but it wasn't said by us," Sepeda said. "You have to find a little bit of humor in it when people bash you."
On Thursday, May 4, Palomares' mother and sister both went to the drive-thru to apologize for the incident spreading over social media. Sepeda told the two she appreciated the apology, there are no "hard feelings," and they are still allowed to order in the drive-thru.
When MySA asked if the family would be allowed back into the Seguin restaurant, she replied, "No."
"If she's upset about that she could have called me, woman to a woman, and talked to me. I would have been more than happy to talk to her and explain to her why," Sepeda said. "But at this point, it doesn't really matter why the decision was made and I'm going to stick by it, especially now."
It’s just a fact that other human beings especially children in a semi-feral state can be considered a health hazard.
Social distancing anyone?
I’m going to try to get there when I go to Texas for the eclipse next year. This restaurant will be in the zone of totality. I probably won’t go there during the eclipse but probably right after. April 8, 2024 around 11 am local time.
I have found that in general several women with kids in restaurants is always a chaotic situation. If there is a man there the man will take disorderly children outside to cool down. Two women cannot stop their conversation for one to take control of a messy raucous child.
And the real truth comes out! Good on the owner who has a genuine spine.
“Every time we go out to eat I clean up after my kids...”
Let’s see. What’s more likely, that the restaurant is making up lies and turning away paying, well-behaved customers?
Or that this lady does not actually clean up after her kids?
I don’t blame them. Anyone with half a brain would clean up the worst of the mess their toddlers make.
Might want to pay a bit more attention to what they are doing.
A family being barred means that you REALLY left a mess last time you were there.
Me too. I’m the enforcer of rules..
My thoughts exactly. He a restaurant has a sign on the door: Well behaved children welcome before 9. After 9:30, it is adult time at the restaurant.
There were a couple times my kids weren’t exactly perfectly neat at restaurants. Our tip reflected that and my wife helped clean the table.
Speaking as a parent whose child lived to eat put (still does) she was trained to behave. Even at home food on the floor is not ok. I don’t care the age
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