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Starbucks has rolled out a new tipping system and customers are freaking out
Fortune ^ | 12/6/22

Posted on 12/06/2022 5:38:37 AM PST by EBH

Tipping at restaurants and coffee shops can be tricky business. Technically, it isn’t mandatory, but it’s increasingly looked down upon if you skip it altogether. That’s exactly the pickle customers are finding themselves in with the new tipping system at Starbucks.

The world-famous coffee chain announced the initiative in May as a way for customers to “recognize their favorite baristas.” They began rolling it out in some stores in September, where customers paying with debit or credit cards can give the barista a $1, $2 or custom tip—prompting some strong feelings in the process.

A Reddit thread about the tipping system has racked up more than 100 comments.

“It works so well for in-store purchases but yeah having it in drive thru is so awkward I never know what to say,” one user wrote

One Twitter user wrote: “I went through the Starbucks Drive through and got one drink and they now start asking if you want to tip as soon as you pull your card out to pay while looking at you It’s so awkward…… just pay these people a better wage.”

Starting August 1, Starbucks increased the average pay for employees to nearly $17/hour in the U.S. Those hired before May 2 would receive either a 3% wage increase or $15/hour, whichever is higher, a spokesperson at Starbucks said.

Another Twitter user wrote: “I’m really not trying to be rude bc I know customer service jobs are hard work but now they want tips at the drive-thru at my Starbucks when you pay with a card… you’re literally just handing it to me.”

One Facebook user wrote: “People WILL call me cheap, but I rarely tip on to-go orders or grabbing a coffee…I do tip very well when I go to dinner, or use various services.

(Excerpt) Read more at finance.yahoo.com ...


TOPICS: Business/Economy; Chit/Chat
KEYWORDS: starbucks
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To: Night Hides Not
I was at Discount Tire yesterday, had a nail in a tire. They were busy, but fixed it in about 30 minutes, no charge. I asked the young man who worked on it if they had a tip jar. He said yes, and I gave him a $20. It was well worth it to me.

Yeah. It's good to let the guys busting their asses know that people appreciate them. I still say the tip jar is bogus. Give it directly to the person who earned it.

81 posted on 12/06/2022 9:30:40 AM PST by IYAS9YAS (There are two kinds of people: Those who can extrapolate from incomplete data.)
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To: Mr. K

ha! take our advice then- if you really want to tip, tip the person who gives you the food, after you make sure the order is correct. they aren’t going to spit.


82 posted on 12/06/2022 9:38:28 AM PST by ronniesgal (Just GET A JOB already. )
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To: nascarnation

Well , simply looking at Starbucks as a business which sells a product which people want , and is able to turn a profit, we have to acknowledge that they have done well.


83 posted on 12/06/2022 12:44:06 PM PST by Dilbert San Diego
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To: Dilbert San Diego

Totally agree. They have taken a simple commodity product and made many billions in profit. I am in awe of their ability. Howard Schultz is a marketing genius.


84 posted on 12/06/2022 2:06:43 PM PST by nascarnation (Let's go Brandon!)
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To: EBH

I just make my own cold brew with Folger’s decaffeinated, and it’s way better than anything Starbucks burns.

It’s way cheaper, too.


85 posted on 12/06/2022 2:57:56 PM PST by Preachin' (I stand with many voters who will never vote for a pro abortion candidate.)
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To: IYAS9YAS

“No one tips the McDonald’s workers.”

No, but I sometimes give the ones I know little Christmas presents


86 posted on 12/06/2022 5:26:39 PM PST by steve86 (Prophecies of Maelmhaedhoc O'Morgair (Latin form: Malachy))
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To: Myrddin

You could sell those on EBay. If you don’t need the money, give it to FR.


87 posted on 12/10/2022 8:58:35 PM PST by Persevero (You cannot comply your way out of tyranny. )
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