Posted on 08/21/2020 7:54:59 AM PDT by Red Badger
According to a new lawsuit filed on Thursday in Allegheny County Common Pleas Court, Chipotle is keeping change from customers' orders, without their permission. The rounding up on tabs in some Chipotle chain locations has quickly added up to hundreds of thousands of dollars stolen from customers.
Yikes! Lawyer Frank Salpietro said he believes this is a move by corporate bosses: “It has become very clear that this is a top-down directive from the corporation, this is how they should handle the situation."
Fox News reports:
The state attorney general’s office has received at least seven complaints, reports said.
Corporate bosses are likely behind the move, a lawyer told the station.
One customer in Hampton, Pa., said she received $4 change on a bill of $15.51 instead of receiving $4.49 after paying with a $20 bill, KDKA reported. A restaurant employee simply withheld the remaining 49 cents, she claimed.
Another customer, in Pine, Pa., received $11 change on a bill of $8.72 instead of receiving $11.28 after paying with a $20 bill, the Pittsburgh Tribune-Review reported.
“What we’ve learned is that they are telling people after they order their food and give their money to the cashier that they don’t have any change so they are not going to be able to give you the change,” Salpietro continued.
He added that he thinks the restaurant will use the so-called national coin shortage as an excuse, but he said that he isn't buying that.
“I understand that the pandemic is affecting all of us,” Salpietro added. “But that doesn’t give Chipotle the license to line its own pockets at the expense of consumers, particularly when you hide behind a coin shortage to justify taking more money than you should.”
Such actions can hurt customers who are struggling to make ends meet, according to KDKA.
There was no immediate response from the restaurant chain.
I don't see this ending well for the Mexican grill.
If you are in line in front of a line of customers, you don't want to look like a cheapskate or a Scrooge, so you acquiesce and let them do it.
It's pure EXTORTION and should be against the law.....................
Ya I tell them they can virtue signal on their own dime...
If you are not going to give change, you have no choice but to round down.
Or just do not eat there - let them keep that change
Possible solution...do what IRS does. < $.50 round it down...>$.50 round it up. If it comes $.50 exact...give 2 quarters change.
Well, they can’t give away the food poisoning for free.
Most people don't worry about it, or say keep the change.
These days everything is prepaid on cards, but back when there were more cash orders, I can see this being an issue, just not a big enough one to warrant a lawsuit.
The price of botulism isn’t cheap these days.
Oh, PS - Domino’s does a roundup for St. Jude. A LOT of people do that.
Another reason to go to QDoba.
Chicken Express tries this **** all the time, they once shorted a friend of mine $5
I’ve been asked that, but in the past, I’ve always said “All of our contributions go thru our church.”.
Now, I just say “No.”.
If you are in line in front of a line of customers, you don’t want to look like a cheapskate or a Scrooge, so you acquiesce and let them do it.
Wendy’s stole my change - claimed they didn’t have any.
Goodwill does it, Dairy Queen does it, Seven Eleven does it, several others as well. If you visit all these places in one day it adds up pretty quickly..............
Was in Lowes last evening and they had signs at the registers “NO CASH ACCEPTED DUE TO NATIONAL COIN SHORTAGE”...............
I ate at a Chipotle once, several years ago.
Never again..................
Or you customers grow a pair and say no.
Just a thought. :-)
How can you say ‘no’ when the cashier looks at you with a big fake smile on her face and says “Would you like to round up for Children with leukemia?”...............
Just say no.
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