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Here's what McDonald's plans to do to win back 500 million lost customers
CNBC ^ | March 1, 2017 | Sarah Whitten

Posted on 03/01/2017 11:24:42 AM PST by C19fan

McDonald's has a traffic problem and its executives know it. Now they have a plan they think will turn it around.

The company lost more than 500 million customers to close competitors since 2012, Chris Kempczinski, McDonald's USA President told investors gathered in Chicago Wednesday.

(Excerpt) Read more at cnbc.com ...


TOPICS: Food
KEYWORDS: fastfood; food; mcdonalds
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To: petro45acp

No kidding. Not a huge fan of Chick-Fil-A’s food, but I’ve always been impressed by their customer service. I’m guessing the young people at Chick-Fil-A don’t make any more than their counterparts at Mickey D’s but they’re light years ahead in terms of courtesy, attention to detail, and efforts to please their customers. Obviously, the company does a very good job in screening their employees, training them and getting them to buy in to the company’s values.

Read somewhere that Chick-Fil-A generates more sales per outlet than any other fast food chain. They outsell KFC with less than half the number of outlets in the U.S. and of course, Chick-Fil-A restaurants are only open six days a week. Good product, delivered by a friendly staff in a clean, welcoming environment. What McDonald’s was—about 40 years ago.


161 posted on 03/01/2017 1:14:13 PM PST by ExNewsExSpook
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To: beaversmom
I’m boycotting them,

That's your loss.

162 posted on 03/01/2017 1:18:10 PM PST by immadashell (Save Innocent Lives - ban gun free zones)
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To: ExNewsExSpook

“No kidding. Not a huge fan of Chick-Fil-A’s food, but I’ve always been impressed by their customer service. I’m guessing the young people at Chick-Fil-A don’t make any more than their counterparts at Mickey D’s but they’re light years ahead in terms of courtesy, attention to detail, and efforts to please their customers. Obviously, the company does a very good job in screening their employees, training them and getting them to buy in to the company’s values.

Read somewhere that Chick-Fil-A generates more sales per outlet than any other fast food chain. They outsell KFC with less than half the number of outlets in the U.S. and of course, Chick-Fil-A restaurants are only open six days a week. Good product, delivered by a friendly staff in a clean, welcoming environment. What McDonald’s was—about 40 years ago.”

A couple of months ago I was at CFA eating in my car in the parking lot. It was around noon and pouring rain out. The drive-thru was packed. THe CFA employees were escorting customers to and from their cars into the restaurant holding umbrellas for them. Very impressive customer service!!


163 posted on 03/01/2017 1:19:02 PM PST by Batman11 ( The USA is not an ATM!)
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To: mass55th

You’re right. The fries are manufactured, not real. The hamburgers have very little meat and their white gook that they put on their burgers make me puke. CHICKENS COME FROM CHINA.

EAT SONIC!!!!!!!

ALL REAL FOOD.


164 posted on 03/01/2017 1:20:12 PM PST by nanook (Thomas Jefferson was right.)
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To: Born to Conserve

Wawa’s deli system works very well. Their paninis are pretty good, too, especially the turkey, bacon and swiss.


165 posted on 03/01/2017 1:21:48 PM PST by ExNewsExSpook
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To: Pilgrim's Progress

The nuggets are mainly made of lips, peckers and a$$holes.


166 posted on 03/01/2017 1:25:05 PM PST by rwoodward ("god, guns and more ammo")
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To: All

500 million people voted with their feet? That sucks. I tried their fries recently, and they tasted sour and burnt.


167 posted on 03/01/2017 1:26:53 PM PST by jr3000
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To: nanook
CHICKENS COME FROM CHINA.

Chick-a-dee-China
The Chinese Chicken
You have a drumstick
And your brain stops tickin'


168 posted on 03/01/2017 1:41:38 PM PST by Buckeye McFrog
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To: C19fan
Dear McDonalds:

1. People don't visit your restaurants because they forgot to make a reservation at Ruth's Chris, or because they are craving an arugula and goat cheese salad. They come to you because they want to feed the screaming rug rats in the back seat, and get a little change back from a twenty.

2. Your company made Ray Kroc and a lot of franchisees quite wealthy with a menu whose items could be counted on the fingers of two hands.

Sincerely, and knowing that you'll throw this memo in the electronic trash,

Eric

169 posted on 03/01/2017 1:42:15 PM PST by Eric Pode of Croydon
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To: bigtoona

That’s it exactly. Go back to the basics. They won’t do that though. They’ll be like democrats and jump the shark.


170 posted on 03/01/2017 1:43:09 PM PST by ssfromla
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To: Blue Highway

Agita = heartburn, nausea and a general g.i. unease that results in belching. McDonald’s “beef” seems to trigger it in me like nothing else I eat.


171 posted on 03/01/2017 1:47:34 PM PST by Kudsman (Trump or bust 2016!)
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To: C19fan

Copy the menu and execution from Whattaburger.


172 posted on 03/01/2017 1:52:04 PM PST by Ingtar (.)
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To: C19fan

Im luvin’ It !!


173 posted on 03/01/2017 2:02:51 PM PST by ßuddaßudd (>> M A G A << "What the hell kind of country is this if I can only hate a man if he's white?")
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To: rwoodward
Chicken Dick's Chicken Sticks
174 posted on 03/01/2017 2:03:17 PM PST by Eric Pode of Croydon
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To: C19fan

I’ll go back when they stop pushing cnn down our throats!


175 posted on 03/01/2017 2:08:55 PM PST by The_Republic_Of_Maine (politicians beware)
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To: Jim Robinson
and a Red Ryder BB gun.

You'll shoot yer eye out, kid.

And mind your supply of spares!

176 posted on 03/01/2017 2:10:02 PM PST by humblegunner
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To: rwoodward

>>>The nuggets are mainly made of lips, peckers and a$$holes.<<<

EOWWWWW!

Democrats!


177 posted on 03/01/2017 2:10:13 PM PST by Pilgrim's Progress (http://www.baptistbiblebelievers.com/BYTOPICS/tabid/335/Default.aspx D)
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To: TMA62

What you said!


178 posted on 03/01/2017 2:10:13 PM PST by Little Ray (Freedom Before Security!)
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To: SJSAMPLE
I like a certain amount of distance and apathy from my fast food workers.

Same here!

The 'nice' Chick Fil'A people always ask for a name: I don't always want to give my name! Can't they just use the number on the receipt instead?

179 posted on 03/01/2017 2:10:28 PM PST by bassmaner (Hey commies: I am a' white male, and I am guilty of NOTHING! Sell your 'white guilt' elsewhere.)
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To: Batman11

I was in a mall yesterday. I passed by the Food Court and all the restaurants were quiet with no customers except for one . . . a Chick-Fil-A, and the line was doubled.

I thought it would be nice to try the place out but I didn’t want to wait through that line.

We have one close by but it is on a college . . . and forget even finding a parking place where you have to walk a half a mile to get to the campus.


180 posted on 03/01/2017 2:13:08 PM PST by Pilgrim's Progress (http://www.baptistbiblebelievers.com/BYTOPICS/tabid/335/Default.aspx D)
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