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Microsoft Changes 'Laptop Hunters' Ad After Apple Complains
Advertising Age ^ | July 23, 2009 | By Rupal Parekh

Posted on 07/25/2009 4:14:16 PM PDT by Swordmaker

New Version Reflects Lowered Price on Mac Notebook

NEW YORK (AdAge.com) -- Following a complaint from Apple, Microsoft has quietly tweaked at least one of the ads in its "Laptop Hunters" campaign to reflect its rival's lower pricing on its Mac notebooks.

In the new version of the ad, Lauren doesn't talk about how much the Mac costs, but she does say: 'It seems like you're paying a lot for the brand.'

'Greatest single phone call'
Just last week Microsoft Chief Operating Officer Kevin Turner was ecstatic about a phone call from Apple lawyers, who demanded that Microsoft stop showing the ads because it had lowered its prices. Mr. Turner went on to say the call from Apple's legal department was the "greatest single phone call" he's ever taken and that Microsoft plans to "keep running them and running them and running them."

The ads, which have been running since March and were created by Crispin Porter & Bogusky, are themed around the affordability PCs can offer cash-strapped consumers. In each consecutive spot in the campaign, a different set of shoppers searches for the perfect laptop computer, comparing prices of Macs and PCs -- and ultimately choosing the latter.

Mr. Turner said: "The 'PC Hunter' ads, the 'PC Rookie' ads clearly have been winners in the marketplace. ... And you know why I know they're working? Because two weeks ago we got a call from the Apple legal department saying, 'Hey' -- this is a true story -- saying, 'Hey, you need to stop running those ads -- we lowered our prices.' They took like $100 off or something." (A full transcript of his remarks, made at Microsoft's worldwide partner conference in New Orleans, are available here.

That may be, but not without combing through them carefully and making sure that the price comparisons being made in the campaign are accurate. Microsoft has since tweaked at least one of the ads to reflect Mac's lowered pricing.

In the 60-second spot, called "Lauren and Sue," we watch as law student Lauren shops around with the help of her Mom in the hopes of finding a computer under $1,700.

No mention of price
In the original version, Lauren at one point comes upon an Apple computer and declares: "This Mac is $2,000, and that's before adding anything."

"Why would you pay twice the price?" asks Lauren's mom. "I wouldn't," says Lauren, who ends up leaving with a $972 Dell laptop.

In the latest version of the ad, that portion has been edited out. The original ad has been removed from YouTube and other sites by Microsoft, and replaced with a version in which Lauren doesn't talk about how much the Mac costs, but she does say: "It seems like you're paying a lot for the brand."

Microsoft: Focus of ads is unchanged
"We slightly adjusted the ads to reflect the updated pricing of the Mac laptop shown in the TV advertisement," a Microsoft spokeswoman said in a statement. "This does not change the focus of the campaign, which is to showcase the value and choice of the PC." Crispin declined to comment. Apple did not immediately return calls.

It's a minor tweak in terms of the story arc of the ad, but in legal terms it could make a world of a difference; there is precedent for marketers being forced to yank outdated comparison ads. In a classic case, Ford pulled commercials for its Freestar minivan in 2004 after receiving a cease-and-desist letter from Chrysler's legal department pointing out that claims in the Ford ads were outdated.


TOPICS: Business/Economy; Computers/Internet
KEYWORDS: advertising; apple; computer; ilovebillgates; iwanthim; iwanthimbad; microsoft; microsoftfanboys; pctech; tech
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To: TomServo
Ditto.


21 posted on 07/25/2009 5:08:34 PM PDT by PA Engineer (Liberate America from the occupation media.)
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To: PA Engineer

LOL!!


22 posted on 07/25/2009 5:14:12 PM PDT by TomServo
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To: Sudetenland

No, it isn’t. I’ve had to use Wintel trash wherever I’ve worked, but have always bought Apple for the home. If you want to see liberalism in action, check out the Gates Foundation and then gauge your own reaction to the truth.


23 posted on 07/25/2009 5:15:59 PM PDT by SunkenCiv (https://secure.freerepublic.com/donate/__Since Jan 3, 2004__Profile updated Monday, January 12, 2009)
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To: TXnMA

/bingo


24 posted on 07/25/2009 5:16:44 PM PDT by SunkenCiv (https://secure.freerepublic.com/donate/__Since Jan 3, 2004__Profile updated Monday, January 12, 2009)
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To: Swordmaker
I still think this is a tempest in a teapot. Apple lowered their prices and their legal department contacted MS and told them their ads were no longer accurate, please correct them. MS corrected them.

So, Kevin Turner does a speech where he claims it's the greatest phone call he ever got and he was doing cartwheels down the halls. I'm sorry, but WTF? If Joe's computer shack running out of his garage did a four dollar ad on Craigslist that said the cheapest MacBook pro was $2000, he'd get contacted by Apple's legal department also.

25 posted on 07/25/2009 5:24:14 PM PDT by Richard Kimball (We're all criminals. They just haven't figured out what some of us have done yet.)
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To: SunkenCiv

Dittos. I use PCs at my college where they pay for them and Macs at home where I pay for them.


26 posted on 07/25/2009 5:25:38 PM PDT by Richard Kimball (We're all criminals. They just haven't figured out what some of us have done yet.)
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To: Swordmaker

There is a saying,

“Buy the best. Then you only cry once.”


27 posted on 07/25/2009 5:29:48 PM PDT by zeebee
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To: TomServo

MST3K!


28 posted on 07/25/2009 5:32:30 PM PDT by PA Engineer (Liberate America from the occupation media.)
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To: Swordmaker

Microsoft took it like a man over those faggy “I’m a Mac” advertisements.

You’d think Apple could man up and take it, as well.

Pussies.


29 posted on 07/25/2009 6:55:21 PM PDT by SJSAMPLE
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To: antiRepublicrat

What, and Steve Jobs is not? Compared to Jobs, Gates is a right of center moderate.


30 posted on 07/25/2009 6:58:03 PM PDT by Sudetenland (Without God there is no freedom, for what rights man can give, he can take away.)
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To: Richard Kimball

Craigslist......

My local craigs list has a guy selling Mac clones out of his house (garage?)


31 posted on 07/25/2009 7:01:40 PM PDT by dennisw (Free Republic is an island in a sea of zombies)
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To: Terpfen

You might want to look at the post following yours. :D


32 posted on 07/25/2009 7:02:38 PM PDT by Sudetenland (Without God there is no freedom, for what rights man can give, he can take away.)
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To: dennisw

If Apple finds out, they’ll go after him.


33 posted on 07/25/2009 7:10:53 PM PDT by Richard Kimball (We're all criminals. They just haven't figured out what some of us have done yet.)
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To: Sudetenland

Saw them weeks ago. Doesn’t really prove anything, other than Obama was near a Mac a few times. You’ll note that in none of the photos is he actually using one. Furthermore, they do not prove your mindless assertion.

By the way, Bill Gates is a huge Democrat. Just a heads-up there.


34 posted on 07/25/2009 7:11:03 PM PDT by Terpfen (FR is being Alinskied. Remember, you only take flak when you're over the target.)
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To: Richard Kimball

He’s been selling home brewed Macs for a while


35 posted on 07/25/2009 7:18:41 PM PDT by dennisw (Free Republic is an island in a sea of zombies)
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To: Sudetenland

Ahhh.... so you’re now saying Apple computers — used by Liberals and Conservatives....

I get it now... they’re kinda like cars... you might find a liberal behind the steering wheel and you might find a conservative behind the steering wheel... LOL...

I would agree... except for one thing. Since conservatives are smarter than liberals, you’ll probably find more conservatives using the better computer — Apple.


36 posted on 07/25/2009 7:20:36 PM PDT by Star Traveler (The God of Abraham, Isaac and Jacob is a Zionist and Jerusalem is the apple of His eye.)
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To: TomServo

Photoshopped. Head size is wrong.


37 posted on 07/25/2009 9:42:37 PM PDT by noblejones (Obama rules!)
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To: noblejones
Oh, get out!..;-)
38 posted on 07/25/2009 9:44:51 PM PDT by TomServo
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To: Sudetenland

The point is that you are assigning politics to computers. Go ahead, find a politically pure OS to run.


39 posted on 07/25/2009 9:54:53 PM PDT by antiRepublicrat
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To: noblejones; TomServo
Photoshopped. Head size is wrong.

Unfortunately, the 0bama campaign did indeed use Macs, quite effectively too. 0bama, however, is a Blackberry phone user... He's not smart enough to know that iPhones are better!

40 posted on 07/25/2009 11:31:49 PM PDT by Swordmaker (remember, the proper pronunciation of IE is "AAAAIIIIIEEEEEEE!)
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