[dangus]

Mac users don’t know how to handle the sorts of crises that Windows users find routine. Hmmmm.... Now what does THAT say?

[doodad]

Mac users don’t know how to handle the sorts of crises that Windows users find routine. Hmmmm.... Now what does THAT say?

It isn't that so much as it is a lack of effort. When I help a Mac user, "I don't know" is the operative phrase. Both types of machines can have issues, but I find that PC users will at least try before picking up the phone. When I ask a Mac user to verify something for me, since I don't use a Mac on a regular basis, the response is "where is that?" In their defense, I would say that Apple hides many things from the user that would be of help; I guess to protect them from themselves. Just an observation from a weary support guy.

[Locomotive Breath]

It says that PC users are more experienced in solving problems because their computers FU a lot more.

[Swordmaker]

Mac users don’t know how to handle the sorts of crises that Windows users find routine. Hmmmm.... Now what does THAT say?

• Mac users don't have the sorts of crises that Windows users routinely have.
• Mac users do know how to handle most minor problems.
• Mac users only call IT support for problems that are not minor that they don't know how to handle.