It says that PC users are more experienced in solving problems because their computers FU a lot more.
Nah, it is something else. The execs with their crackberries are the same. They don't bother to learn; it is all blackbox to them. Don't get me wrong, I have nothing about Macs and have a G5 at home for my daughter's art work. It is just an observation about the users. And Macs do have their own issues from time to time.