[E. Pluribus Unum]

If you can stick other CDs in there and read them, you have a bad CD.

[glock rocks]

Can you see the contents of the CD with windows explorer?

i.e. is your cd drive functional?

[KidGlock]

Same here.

Even thought my computer was just serviced, I still can't get that program on my Commadore 64.

[rocksblues]

Start run D:setup.exe?

[Riley]

Auto insert notification turned off? Try going to Start --> Run--> setup.exe.

[Paradox]

I would try browsing through the Office 2003 CD, like a regular drive, and try to find a file called "setup" or something, then just double click on that.

[Mr Ramsbotham]

I suggest you pay some geek to install it for you.

[candeee]

How bout you try: my computer - double click on whichever drive the cd is in (probably e or f). If it does not then autoplay, open the drive and look for a setup file.

[MAKOTHEDOG]

Try opening the contents of the disk throught explorer and clicking on the .exe setup file. If you can't open the contents of the cd then the cd is bad or your drive is bad.

[Cboldt]

"Ditto" on the bad CD, or dirty CD, or dirty lens on the CD drive. First thing I do is clean the CD (warm water, dish detergent, don't wipe "around" the CD, wipe "out from the center"), and a session with a cleaning disk in the CD-ROM/DVD drive. If that doesn't cure it and you can read other CD's, the CD you can't read is kaput.

[rdb3]

Try this. First, right-click on "My Computer" and choose "Explore." From there, right-click on your CD-ROM drive and again choose "Explore."

Look for autorun.exe or setup.exe. You may find a file with a .msi extension if the others are not found.

Double-click one of these and setup should begin. If it doesn't, you have a bad copy.

Hope this helps.

[Billthedrill]

If you can read the CD's contents, try clicking on Autorun - it may be that you have autorun turned off within the OS, in which case the CD would just sit there. If it's at root level, try Setup.exe as well.

[Ex-Dem]

Autoplay got disabled?

[Phsstpok]

Can you open the CD in Windows (File) Explorer?

If so look for SETUP.EXE on the CD and double click to run it.

If not you've got a bad CD. Call the vendor.

[b4its2late]

If none of the above works, uninstall service pack 2, then install your program, then reinstall service pack 2.

[Redcloak]

Try this instead. It ought to load without a hitch. : )

[demlosers]

After you figure this out, I want you to build an XP-SP2 recovery disc by using a 'slipstream.' :0)

[deepFR]

Is this original CD or a burn?

[RedBloodedAmerican]

dont know if you got it fixed, but:

Open control panel, select administrative tool, select disk management then look on the right for the cd drive. make sure it is "d" drive, if not, right click on the cd drive in the right window and select 'change drive letter'.

not sure if this will work, but it might be a problem if it is looking for a drive labeled d.

[smith288]

Did you try placing the CD against your forehead and chant: LOAD "*", 8, 1 ?