Look for autorun.exe or setup.exe. You may find a file with a .msi extension if the others are not found.
Double-click one of these and setup should begin. If it doesn't, you have a bad copy.
Hope this helps.
Posted on 03/09/2005 4:45:01 PM PST by Hot Tabasco
I recently upgraded to Windows XP Professional. Today I received my Office Professional 2003 software. When trying to load it, I put it in the CD drive and nothing happens. When I click on Start and go to Add/Remove programs, and attempt to install it from there, I get the following message: Windows was unable to find the installation program.
I have spent the last hour and a half at the Microsoft website trying to find a solution to my problem but have been unable to do so.
Does anyone have any suggestions?
Can you see the contents of the CD with windows explorer?
i.e. is your cd drive functional?
Same here.
Even thought my computer was just serviced, I still can't get that program on my Commadore 64.
Start run D:setup.exe?
Darn. That's it... take it to the range :o)
I would try browsing through the Office 2003 CD, like a regular drive, and try to find a file called "setup" or something, then just double click on that.
I suggest you pay some geek to install it for you.
How bout you try: my computer - double click on whichever drive the cd is in (probably e or f). If it does not then autoplay, open the drive and look for a setup file.
Try opening the contents of the disk throught explorer and clicking on the .exe setup file. If you can't open the contents of the cd then the cd is bad or your drive is bad.
"Ditto" on the bad CD, or dirty CD, or dirty lens on the CD drive. First thing I do is clean the CD (warm water, dish detergent, don't wipe "around" the CD, wipe "out from the center"), and a session with a cleaning disk in the CD-ROM/DVD drive. If that doesn't cure it and you can read other CD's, the CD you can't read is kaput.
Look for autorun.exe or setup.exe. You may find a file with a .msi extension if the others are not found.
Double-click one of these and setup should begin. If it doesn't, you have a bad copy.
Hope this helps.
LOL! Thanks for the business. :-D
If you can read the CD's contents, try clicking on Autorun - it may be that you have autorun turned off within the OS, in which case the CD would just sit there. If it's at root level, try Setup.exe as well.
Autoplay got disabled?
If so look for SETUP.EXE on the CD and double click to run it.
If not you've got a bad CD. Call the vendor.
Nine seconds. I'm going for some more coffee...
If none of the above works, uninstall service pack 2, then install your program, then reinstall service pack 2.
Just tried that and nothing is being read.
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