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Unable to load Microsoft Office Professional 2003

Posted on 03/09/2005 4:45:01 PM PST by Hot Tabasco

I recently upgraded to Windows XP Professional. Today I received my Office Professional 2003 software. When trying to load it, I put it in the CD drive and nothing happens. When I click on Start and go to Add/Remove programs, and attempt to install it from there, I get the following message: Windows was unable to find the installation program.

I have spent the last hour and a half at the Microsoft website trying to find a solution to my problem but have been unable to do so.

Does anyone have any suggestions?


TOPICS: Computers/Internet
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To: Hot Tabasco
Try this instead. It ought to load without a hitch. : )


21 posted on 03/09/2005 5:00:26 PM PST by Redcloak (More cleverly arranged 1's and 0's)
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To: Hot Tabasco

After you figure this out, I want you to build an XP-SP2 recovery disc by using a 'slipstream.' :0)


22 posted on 03/09/2005 5:00:42 PM PST by demlosers
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To: Hot Tabasco
Then you have a bad CD drive or a bad IDE cable or the cable is loose at the drive or the motherboard.
23 posted on 03/09/2005 5:00:43 PM PST by E. Pluribus Unum
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To: Hot Tabasco

Is this original CD or a burn?


24 posted on 03/09/2005 5:00:46 PM PST by deepFR
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To: Cboldt

The drive wont read other CDs.......


25 posted on 03/09/2005 5:05:49 PM PST by Hot Tabasco (After 32 years of dealing with stupid people I still haven't earned the right to just shoot them.)
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To: deepFR

Original


26 posted on 03/09/2005 5:09:41 PM PST by Hot Tabasco (After 32 years of dealing with stupid people I still haven't earned the right to just shoot them.)
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To: Hot Tabasco

If the drive is kaput, don't despair. They are cheap (good one is less thna 50 bucks, cheap readers are about 25 bucks), and easy to replace. Still, first thing I would try is cleaning the drive with a drive cleaning disc.


27 posted on 03/09/2005 5:12:54 PM PST by Cboldt
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To: Hot Tabasco

dont know if you got it fixed, but:

Open control panel, select administrative tool, select disk management then look on the right for the cd drive. make sure it is "d" drive, if not, right click on the cd drive in the right window and select 'change drive letter'.

not sure if this will work, but it might be a problem if it is looking for a drive labeled d.


28 posted on 03/09/2005 5:14:00 PM PST by RedBloodedAmerican
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To: Hot Tabasco

when you click on 'my computer' on the desktop, can you see the cd drive? if not, is the power supply plugged into the back of the cd rom all the way? if it is, open device manager and browse the cd rom and make sure dirvers are installed, if they are, did you fiddle with the drive jumpers?


29 posted on 03/09/2005 5:16:38 PM PST by RedBloodedAmerican
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To: Redcloak

Oopsie! Wooks wike someone got the source code for Office Pwogwams!

Interesting software; do you use it?


30 posted on 03/09/2005 5:19:03 PM PST by RedBloodedAmerican
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To: RedBloodedAmerican
No, it's not at all related to Office's source code. It was started by Sun as their answer to Office. It's now an open source project written and maintained by a volunteers.

I use it at home on my Linux box. I've also used it here at work to rescue corrupted Office files. (I've seen it open .doc files when Word refuses to.) It also has a built in distiller for generating .pdf files so sending legible documents to others is easy. This is a nice feature since the other person need not risk getting a worm through opening a contaminated Office document. (And to the best of my knowledge, there are no OO worms.) It also saves documents in Office's file formats so that you can easily collaborate with others.

You can't beat the price either!


31 posted on 03/09/2005 5:36:39 PM PST by Redcloak (More cleverly arranged 1's and 0's)
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To: Redcloak

< grin > v2 is coming out....


32 posted on 03/09/2005 5:38:08 PM PST by stainlessbanner
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To: Redcloak

Thanks. I have Office but I might play with this on another box.

For your troubles....http://www.planearium2.de/flash/spstudio.html


33 posted on 03/09/2005 5:47:48 PM PST by RedBloodedAmerican
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To: Redcloak
Try this instead. It ought to load without a hitch. : )

Good advice. I dumped Office XP for Open Office and haven't regretted it for a second.

34 posted on 03/10/2005 10:19:40 AM PST by Bloody Sam Roberts (If you decide to kick the tiger in the ass...you'd better be prepared to deal with the teeth.)
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To: Billthedrill
If you can read the CD's contents, try clicking on Autorun

The drive is recognized in Explorer but the disk is not. I took the disk into work to check it out and it is just fine.

35 posted on 03/10/2005 5:17:06 PM PST by Hot Tabasco (After 32 years of dealing with stupid people I still haven't earned the right to just shoot them.)
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To: Hot Tabasco

Did you try placing the CD against your forehead and chant: LOAD "*", 8, 1 ?


36 posted on 03/10/2005 5:18:37 PM PST by smith288 (Im too good for a tagline)
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To: rdb3
Try this. First, right-click on "My Computer" and choose "Explore." From there, right-click on your CD-ROM drive and again choose "Explore." Look for autorun.exe or setup.exe. You may find a file with a .msi extension if the others are not found.

did the above and absolutely nothing came up. No files, nothing....

37 posted on 03/10/2005 5:20:37 PM PST by Hot Tabasco (After 32 years of dealing with stupid people I still haven't earned the right to just shoot them.)
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To: Ex-Dem
Autoplay got disabled?

Nope, cant even read the disk

38 posted on 03/10/2005 5:21:21 PM PST by Hot Tabasco (After 32 years of dealing with stupid people I still haven't earned the right to just shoot them.)
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To: b4its2late
uninstall service pack 2, then install your program, then reinstall service pack 2.

If my drive isnt reading, I dont dare disinstall if I run the risk of not being able to have the drive read the installation........

39 posted on 03/10/2005 5:22:57 PM PST by Hot Tabasco (After 32 years of dealing with stupid people I still haven't earned the right to just shoot them.)
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To: deepFR
Is this original CD or a burn?

Its original, took it into work today and it runs fine........

40 posted on 03/10/2005 5:23:52 PM PST by Hot Tabasco (After 32 years of dealing with stupid people I still haven't earned the right to just shoot them.)
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