[Corin Stormhands]

Wife just called and says she's managed to "lose" all her tool options on Microsoft Outlook. Says there's no option to add or remove toolbars under "view."

I'm sure I could fix it if I could see it. But any suggestions what I need to tell her?

[JenB]

Use a real email program? /smartalec

Any chance she's run afoul of the Microsoft 'smart' menus, where they hide the options that haven't been used for a while?

[RosieCotton]

She may not be clicking on the two little arrows - where Microsoft hides options that haven't been used for awhile.

She should also be able to right-click on the menu somewhere and select the menus she wants...Standard, probably.

[HairOfTheDog]

Have her look in Tools-Customize-Toolbars

[SuziQ]

Don't know if anyone has answered your question about the Outlook Toolbar. That happened to me this morning. I just went to VIEW, scrolled down to Toolbar and clicked on it, and the toolbar came back up.