[logi_cal869]

The backup/restore menu doesn’t see the file?

[HombreSecreto]

Not fun...

As a lark, have you tried asking ChatGPT?

[TangoLimaSierra]

Just waiting for the “switch to Linux” post.

[E. Pluribus Unum]

You probably already saw this, but it seems doable unless I am missing something, which is probable.

[E. Pluribus Unum]

Looks like you have to back it up from WorldShip, so unless you did that I guess you’re out of luck.

https://www.ups.com/worldshiphelp/WSA/ENG/AppHelp/mergedProjects/CORE/TASKS/Back_Up_Database.htm

[wally_bert]

Worldship died on my shipping department’s computers a couple of times and your case sounds like what happened to me.

Rebuild from scratch.

Getting them new PCs instead of hand me downs was another adventure.

You would think there would be a cloud option by now.

Fedex Ship manager was the same when it died.

I always had to get FedEx support to tweak the printers and custom logos for labels.

FedEx support runs rings around UPS.

[EinNYC]

UPS stock is not riding particularly high with me at the moment. I wanted to return some stuff to Amazon, which I normally can do at Staples. But this time, as I approached the counter, the young man behind it told me the "computer was down", and I'd have to go to the UPS to send back the stuff. I am suffering from a sinus infection, so I didn't feel like driving there, as it's a pain to park there. So I went back home and got on my computer. Only to find out that Amazon's foreigner employee had given me QR codes that had to be taken to Weis's market. The perfect place to return lampshades, right? A grocery store!

I was absolutely furious at being given the wrong QR codes. The young lady helping me was apologetic, as I told her I had taken a couple boxes from my neighbor's garbage can as a fit way to return these items, just please send me a shipping label. I was so angry at this unnecessary complication, when I didn't feel well, that I told her they were lucky I didn't use dirty cat litter to cushion the lampshades instead of bubble wrap. She was rather amused by this and thanked me. After she sent me the mailing labels in email, I taped up those sorry looking boxes and took them to a nearby neighborhood mailing depot.

By hook or crook, I got the job done, UPS and Amazon be ***ed.

[Robert DeLong]

Perhaps you have to create the DB shell, and then try restoring the data form the back up file as mentioned in post #5.

Because the retore function only contains the data, but if there is no existing DB, it doesn't know what to do with just the data & no DB present.

Give that a try.

[Dead Corpse]

Yeah... if you didn’t use the Database Backup in the Administrator utility, there really isn’t an easy way to hack the db back over. It’s SQL on the backend, so a DB hacker/programmer could probably do it...

I had to updated an Admin and two Remote UPS Worldship workstations for a client recently. SpeeDee and FedEx were much easier to migrate.

I feel your pain, but there are a few Worldship support folks that DO know what they are doing.