That was basically my question to him. I presumed that he’d run the gamut of instructions. It’s been a long time since I’ve done this, but a troublesome web reference to ‘Worldship Support Utility’ leads me to believe that they changed the file format for import, mandating use of their utility, likely to something proprietary.
At least that was my cursory read, particularly if the navigation doesn’t recognize his file.
(ignoring, of course, the variables of compressed and whether the file was on the local hd)
If this is the case, it’s a lesson for others using the program, myself included re future use.
I have never before seen an absentee poster with tech help request.
Shameful.
No wonder he got so much ‘help’ from Rajesh. /s
It's talking about restoring a backup file generated by the Worldship program, like when you're moving from one computer to another, not from the database itself.
That is how it is “supposed” to work.