Posted on 05/12/2016 12:07:32 PM PDT by Trump20162020
Investors Business Daily reported Wednesday that fast food chain Wendys will be expanding the use of self-service kiosks in response to the rising minimum wage:
Wendys said that self-service ordering kiosks will be made available across its 6,000-plus restaurants in the second half of the year as minimum wage hikes and a tight labor market push up wages.
It will be up to franchisees whether to deploy the labor-saving technology, but Wendys President Todd Penegor did note that some franchise locations have been raising prices to offset wage hikes
Other fast food chains are also experimenting with self-service kiosks. McDonalds has also made them available to stores.
(Excerpt) Read more at hotair.com ...
LOL! Did we go to the same college????
Trinity University, San Antonio, Texas. Started in 1984 and graduated in 1989.
First this is ordering, not making. The order could still come out wrong.
The only way it would not is if things are already made (not fresh, and harkens back to Automat), or you do it yourself with the fixins bar (more work for yourself, not enjoyable).
I really detest the increase in “self-serve” over the decades. We get to do work and pay for the privilege. What is nice about that?
My pet peeve is “working class”. No one ever talks how insulting this is.
First, as if those with higher income don’t work. Second, as if those without, do. Alot. When often it is the bare minimum. Writ large with the non-worker at the bottom who should be called the welfare class.
You have Freep mail.
We took my grandson to McD’s when he was 2 or 3 as a treat one day. They had been really busy and my husband was trying to order and the cashier tried to make him take a couple bags of food that someone had refused or left before they were ready or something. Just two bags of random food and the guy was just going to make my husband take them instead of taking our order, he was insisting and rude about it.
Oh boy that worked well, I thought my husband was going over the counter to beat the guy up. At that point I knew we had to leave and grandson would be upset. Real quick I told my grandson they had been real busy and sold all the food so we had to go eat somewhere else. I know you shouldn’t lie to kids but it was a desperate situation!
We don’t go to McD’s and for a long time my grandson would tell people about when McD’s ran out of food!
I hear you! When I went in to talk to the manager about my situation, I asked him if the store owner would be happy to know that his workers are giving away free food and driving away customers by threatening to throw food at them? When I was a kid, I worked at McD’s, as almost everyone has, I suppose, and we got laid on the carpet for giving out extra sugar packets or creamers. If we were rude to a client, we were seriously brought to task. Of course, I was a kid 45 years ago (!), but, still, I’m really tired of the rudeness of clerks, in general (you’re lucky if they stop talking to their friends long enough to acknowledge you, even when taking your money or giving back change — and not just at McD’s, and not just with kids as the workers. Adults are becoming just as rude).
Such a surprise!!! (The person that invents a universal sarcasm font will be an instant billionaire)
its 6,000-plus restaurants in the second half of the year as minimum wage hikes and a tight labor market push up wages.
"Tight labor market"? Where?
That's too far down the "food chain".
The guy that writes the requirements needs to be a chef. As long as the programmer can follow directions, the chef's will becomes automated.
I did work in fast food when I was in high school, El Taco which is now gone I think. The lady that owned it was hands on and she was a tough woman to work for but had a heart of gold and taught me so much. I worked for her over 40 years ago and we were still friends until she passed away a few months ago. Great lady and wonderful business owner, and boss.
She was such a stickler for customer service, cleanliness, fresh food. Those things make or break any restaurant fast food or otherwise but so many don’t seem to care any more. Customer service in most businesses is out the door.
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