I have an additional suggestion for JCP: make the antennas on the wifi checkout stations shaped like something your clientele might also enjoy sitting on.
How is customer service increased when I have to do the work?
eerily this is the future... cashless society is coming.
If you can’t move product with sales move it with theft! ;-)
I pray Sears doesn't follow suit, esp. in their tool department.
From China direct to you, without any Americans in the way to dirty up the business...Well, maybe a few American queers...
New JC Penney messenger bikes...
They were one third of the way there last time I went to Penney. They still had the registers and counters, but I had a hard time finding one that was staffed so I could check out. If that last one hadn't had a cashier, I would have just left my intended purchase on the counter and walked out there nearby door.
Frankly I don’t care whether JCP has cash registers or not. Unless and until JCP management admits that they made a gross error by embracing the homo lifestyle and back tracks, I will not be entering their store. But, doesn’t the man know that many times the cashiers are the only people on the sales floor to provide customers with answers to questions. Simple questions like where is the men’s shoe department, please?
I have a suggestion to JCP. CLOSE
“J.C. Penney (JCP) will say farewell to cash registers, checkout counters and cashiers by 2014”
Is that when they officially change the name and business model to The GayCee Dollar Store?
JCP’s downfall is not due to the marketing to the homo’s, it is due to their new EDLP (Every Day Low Price) pricing strategy was an EPIC FAIL. They got their customers hooked on getting coupons weekly in the mail. Their customers didn’t shop without coupons, then only to have them ripped away, cold turkey. I will have to admit that once you start actually looking at the prices, they are lower, but nothing feels better than saving 20 or 30% when you are shopping.
It’s the products they sell at the prices they sell the. It has nothing to do with fags! (Their stores are non-smoking areas anyway.)
Wouldn’t it be easier and cheaper to close the brick and mortar stores and just go online only like Amazon.com
Not having a checkout clerk won’t make me want to go there. I avoid the self check machines at Home Depot, I’ll avoid them at Penneys...assuming I ever set foot in a Pennys ever again.
This will fail - taking the “human” connection out of the shopping experience is not the way to go.
“J.C. Penney (JCP) will say farewell to cash registers, checkout counters and cashiers by 2014”
That quote should read,“J.C. Penney (JCP) will say farewell to cash registers, checkout counters, cashiers and customers by 2014”
If the J C Penny board does not fire CEO Ron Johnson quick, the company may as well close and dissolve.
This idea, as with all prior ones over the past year has taken a major retailer known for fair prices on good, basic products and turned it into a wreck. It used to be nicer than Sears for casual clothes, underwear & socks, sheets, window coverings and kitchen ware. It was never a Target or a fancy department store, but worth a visit for the above items. Now it has lost its character. It wasn’t just the gay thing, it was a blast of bad ideas that made Jane and John Shopper confused and disappointed.
Walmart used to have self service check out for a very few years. Everyone hated them and I saw many people (including myself) try to use them, then angrily throw their products back in the cart, and go looking for a checkout with a human operating it, or they would just leave the stuff and walk out.
Walmart wised up and pulled the self service checkouts.
The last time I was in a jcp store, about two years ago, a shooter would have had a hard time finding a target. It was weird. That was before word got out that they were recruiting homosexual clientele.
They’ll still take cash just fine. I shop at Fresh and Easy for Groceries and there are no cashiers. luv it and im fast.
I dont shop at JC Penney but if they want to turn the shopping expeeience onto a commodity it will be reflected in thier sales.
It will feel like shopping online and I’m comfortable buying from certain manufactueres of clothing.
Brooks Brothers, Burberry, Paul Stewart, Allen Edmonds, Ferragamo, Cole Haan all fit exactly as they should for my size and i rarely try them on in the store as such.