Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

J.C. Penney's Latest Leap: Retailer to Ditch Cash Registers, Cashiers
Daily Finance ^ | July 23, 2012 | Barbara Thau

Posted on 07/23/2012 12:17:42 PM PDT by kevcol

J.C. Penney (JCP) will say farewell to cash registers, checkout counters and cashiers by 2014, said Ron Johnson, the chain's CEO, during the Fortune Brainstorm Tech conference, reports Time.
.
.
"Think of a physical store without a cash wrap," Johnson told the audience, according to Time. "About 10% of all the money we spend, half a billion dollars a year, goes to [checkout] transactions." The money saved by replacing checkout stations with new technology could be invested in improving customer service, he said.

(Excerpt) Read more at dailyfinance.com ...


TOPICS: Business/Economy; Culture/Society
KEYWORDS: homosexualagenda; howtodestroybusiness; jcp; jcpenney; ronjohnson
Navigation: use the links below to view more comments.
first previous 1-2021-4041-57 next last
To: Cyclone59

Stop using logic and facts. Their collapse has to because because JCP likes gay people. No further discussion...


21 posted on 07/23/2012 1:02:48 PM PDT by Wyatt's Torch (I can explain it to you. I can't understand it for you.)
[ Post Reply | Private Reply | To 16 | View Replies]

To: Nervous Tick

Yeah, but at least the bull leaves with a smile, even if the “heifer” was fake. Can’t say the same for most customer “service” encounters I’ve had...


22 posted on 07/23/2012 1:03:22 PM PDT by T-Bird45 (It feels like the seventies, and it shouldn't.)
[ Post Reply | Private Reply | To 6 | View Replies]

To: eak3

Are you old enough to remember the paperless office?


23 posted on 07/23/2012 1:05:37 PM PDT by Revolting cat! (Bad things are wrong!)
[ Post Reply | Private Reply | To 4 | View Replies]

To: kevcol

It’s the products they sell at the prices they sell the. It has nothing to do with fags! (Their stores are non-smoking areas anyway.)


24 posted on 07/23/2012 1:08:50 PM PDT by Revolting cat! (Bad things are wrong!)
[ Post Reply | Private Reply | To 1 | View Replies]

To: T-Bird45

>> Yeah, but at least the bull leaves with a smile... can’t say the same for most customer “service” encounters I’ve had...

That’s because, as the customer, you’re usually the *heifer* in the transaction. :-)


25 posted on 07/23/2012 1:09:57 PM PDT by Nervous Tick (Love the cult, respect the leader, but I simply can't drink the koolaid and die.)
[ Post Reply | Private Reply | To 22 | View Replies]

To: discostu

I could see where you could click an icon on your smart phone, hold the garment’s RFI tag up to it and your account would automatically be billed.

Grab a bag on the way out of the store and stuff it in.

But do you just turn away all the customers that don’t have smart phones? Or they forgot their phones? Or whose phones just died?

I suppose tens of thousands of retail executives stay up at night thinking about this stuff.


26 posted on 07/23/2012 1:10:18 PM PDT by DManA
[ Post Reply | Private Reply | To 20 | View Replies]

To: kevcol

Wouldn’t it be easier and cheaper to close the brick and mortar stores and just go online only like Amazon.com

Not having a checkout clerk won’t make me want to go there. I avoid the self check machines at Home Depot, I’ll avoid them at Penneys...assuming I ever set foot in a Pennys ever again.


27 posted on 07/23/2012 1:11:24 PM PDT by hattend (Firearms and ammunition...the only growing industries under the Obama regime.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: kevcol

This will fail - taking the “human” connection out of the shopping experience is not the way to go.


28 posted on 07/23/2012 1:11:49 PM PDT by Pilated
[ Post Reply | Private Reply | To 1 | View Replies]

To: Average Al

“Might as well, they said goodbye to their customers already!”

I don’t know if it was as much of a “good-bye” as it was a GTFO. The old customers aren’t stupid, they got the message.


29 posted on 07/23/2012 1:12:01 PM PDT by Stormdog (A rifle transforms one from subject to Citizen)
[ Post Reply | Private Reply | To 19 | View Replies]

To: kevcol

“J.C. Penney (JCP) will say farewell to cash registers, checkout counters and cashiers by 2014”

That quote should read,“J.C. Penney (JCP) will say farewell to cash registers, checkout counters, cashiers and customers by 2014”


30 posted on 07/23/2012 1:12:47 PM PDT by Main Street (Stuck in traffic.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: discostu
"""that same associate that helped you get your stuff can just run the purchase""""

Believe it or not, many years ago that is the ONLY way it was done, many sales clerks made a good commission with this method. Which may be the reason they went to Register clerks, no one really did any salesmanship, no one reaps a benefit.

In the olden days, the salesperson was very helpful or a nuisance, depending if your were looking or shopping. lol

31 posted on 07/23/2012 1:16:01 PM PDT by annieokie
[ Post Reply | Private Reply | To 9 | View Replies]

To: kevcol

If the J C Penny board does not fire CEO Ron Johnson quick, the company may as well close and dissolve.

This idea, as with all prior ones over the past year has taken a major retailer known for fair prices on good, basic products and turned it into a wreck. It used to be nicer than Sears for casual clothes, underwear & socks, sheets, window coverings and kitchen ware. It was never a Target or a fancy department store, but worth a visit for the above items. Now it has lost its character. It wasn’t just the gay thing, it was a blast of bad ideas that made Jane and John Shopper confused and disappointed.


32 posted on 07/23/2012 1:21:43 PM PDT by RicocheT (Eat the rich only if you're certain it's your last meal)
[ Post Reply | Private Reply | To 1 | View Replies]

To: KarlInOhio

The last couple times I was in JCP, which has been many months now, I was exceptionally annoyed with the fact that the cashiers were obligated to go through some long drawn-out speech asking me to get their credit card and to go online and complete some survey form to tell how helpful they had been. I just wanted to pay for my stuff and leave, and it was holding up the line waiting for their orations to be done.


33 posted on 07/23/2012 1:23:28 PM PDT by NEMDF
[ Post Reply | Private Reply | To 12 | View Replies]

To: Cyclone59

I’ve never gotten a Penny’s coupon in my whole life.


34 posted on 07/23/2012 1:25:40 PM PDT by donna (Republicans won't change their ways until conservatives draw the line.)
[ Post Reply | Private Reply | To 16 | View Replies]

To: kevcol

Walmart used to have self service check out for a very few years. Everyone hated them and I saw many people (including myself) try to use them, then angrily throw their products back in the cart, and go looking for a checkout with a human operating it, or they would just leave the stuff and walk out.

Walmart wised up and pulled the self service checkouts.


35 posted on 07/23/2012 1:48:40 PM PDT by Ruy Dias de Bivar (I LIKE ART! Click my name. See my web page.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: kevcol

The last time I was in a jcp store, about two years ago, a shooter would have had a hard time finding a target. It was weird. That was before word got out that they were recruiting homosexual clientele.


36 posted on 07/23/2012 1:49:17 PM PDT by txrefugee
[ Post Reply | Private Reply | To 1 | View Replies]

To: Ruy Dias de Bivar

“Walmart wised up and pulled the self service checkouts.”

If they did, they must have experienced a high number of thefts at your store. Every Super Walmart in Texas has one section of self-check registers. We prefer to use them because they are faster than waiting in regular check-out lines.


37 posted on 07/23/2012 1:57:08 PM PDT by txrefugee
[ Post Reply | Private Reply | To 35 | View Replies]

To: rarestia
I pray Sears doesn't follow suit, esp. in their tool department.

I shudder to think about what a gayified Sears tool department would look like! ;^)

38 posted on 07/23/2012 1:58:00 PM PDT by 6ppc (It's torch and pitchfork time)
[ Post Reply | Private Reply | To 7 | View Replies]

To: discostu
same associate that helped you get your stuff can just run the purchase and your done

I guess the idiot who thought this up hasn't visited a store and actually tried to find a sales associate lately...

39 posted on 07/23/2012 2:00:44 PM PDT by 6ppc (It's torch and pitchfork time)
[ Post Reply | Private Reply | To 9 | View Replies]

To: Pilated
Yep.
The Walmarts around here went to the self check out lines a while back, and have been slowly cutting down on them. For large items with security tags, it works, but they loose a lot of small items from shop lifting through those lines.
40 posted on 07/23/2012 2:13:28 PM PDT by redgolum ("God is dead" -- Nietzsche. "Nietzsche is dead" -- God.)
[ Post Reply | Private Reply | To 28 | View Replies]


Navigation: use the links below to view more comments.
first previous 1-2021-4041-57 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson