Wouldn’t it be easier and cheaper to close the brick and mortar stores and just go online only like Amazon.com
Not having a checkout clerk won’t make me want to go there. I avoid the self check machines at Home Depot, I’ll avoid them at Penneys...assuming I ever set foot in a Pennys ever again.
I’m with you. I like the personal touch when I shop.
My credit union has gone to computer monitor xactions only.
I never go in the bldg anymore. Apparently neither does anyone else as I never see any cars around the bldg.
OTOH it’s probably just what they want. Less staff.